Publications

June 2016 (Revised April 2018)
Case

Boys & Girls Clubs of America: Driving Impact

By: V. Kasturi Rangan and Lisa C. Cox

With $1.8 billion in 2015 revenues, Boys & Girls Club of America had evolved over its 155-year-old history to occupy the lead position in the Youth Development space in the United States. Its new CEO Jim Clark had initiated yet another change process in 2015 to ensure... View Details

Keywords: Nonprofit Strategy; Planning Process; Transformative Impact; Nonprofit Organizations; Strategic Planning; Change Management; Growth Management

June 2014
Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

24 Apr 2014
News

Transforming nonprofits with business-oriented insights that scale impact

the social sector. “We are trying to scale our impact on the world, not just our organizational size,” he explains. Although a nonprofit, Bridgespan has close ties to Bain & Company, where Tierney served as worldwide managing director,... View Details

September 2020 (Revised November 2020)
Case

Hyperloop Transportation Technologies: Catalyzing High Impact Innovation to Transform Global Transportation.

By: Lynda M. Applegate, Terri L. Griffith, Ann Majchrzak and Ankita Panda

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

Decades of efforts went into turning scientific research into marketable products. The managerial costs of too much decentralization, and diversification into businesses as diverse as ferries and floor coverings, became evident as the oil crisis in 1973 View Details

Keywords: by Geoffrey Jones; Consumer Products

01 Dec 2018
News

Digital Transformation

Hyder Ahmad (MBA 1995) Hyder Ahmad (MBA 1995) sees the advancing digital transformation of business and society as a seismic shift, likening it to the changes brought on by the Industrial Revolution. “This is the tip of the iceberg. How... View Details

17 Dec 2018
News

Tomorrow, Transformed

the Blavatnik Fellowship is breaking down silos—and accelerating life science research Read the complete HBS Campaign Final Report: A Strong Foundation: Message from Dean Nohria What a Difference a Community Can Make HBS Campaign Impact... View Details

Keywords: HBS Bulletin staff; illustration by Martín Léon Barretto

Program

Transforming Customer Experiences

service-oriented businesses. You will explore new strategies for designing sustainable service models, addressing gaps in service execution, and delivering a transformational customer experience. This program is eligible for the... View Details

July 2017 (Revised September 2017)
Case

Sampark Foundation: Transforming Primary Education in India

By: V. Kasturi Rangan and Shweta Bagai

Founders Vineet and Anupama Nayar had rapidly scaled their foundation to reach 3 million primary school children (grades 1 to 3) in two states with math and English programs. Their goal was to reach 10 million children by 2025 and completely spend down the $100 million... View Details

Keywords: Nonprofit Management; K-12 Education; Frugal Innovation; Government Partnership; Impact; Developing Countries; Education; Decision Choices and Conditions; Growth and Development Strategy; Business and Government Relations; Outcome or Result; India

01 Dec 2010
News

The Transformers

social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of data-driven strategy and... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

October 2015 (Revised September 2016)
Case

The Transformation of Mudo

By: Anthony J. Mayo, Esel Çekin and Çiğdem Çelik

After 16 years in management consulting, Barış Karakullukçu left to become the CEO of Mudo in 2012, one of the best-known names in Turkey's retail industry. She was tasked with leading Mudo's transition from a family business to a more institutionalized, corporate... View Details

Keywords: Leadership; Management Challenges; Emerging Market; Retail; Second-generation; Operational Efficiency; Performance Management; Corporate Culture; Growth; Leading Change; Family Business; Organizational Culture; Emerging Markets; Family Ownership; Transformation; Performance Improvement; Growth and Development Strategy; Retail Industry; Turkey

01 Sep 2024
News

Far-Reaching Impact

knew its impact could extend far beyond her own situation. It meant she could devote herself to Rocket Learning, the nonprofit she had launched in 2020 with her brother, Azeez Gupta (MBA 2019), which leverages digital technology to... View Details

Keywords: Jennifer Gillespie

01 Sep 2003
News

Transforming Baker Library

Baker Library, long the primary icon associated with Harvard Business School, is getting a total makeover. During the summer, the School began an extensive renovation of the stately 1927 building. By late 2005, the new Baker Library/Academic Center will be completed,... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

April 2023 (Revised July 2023)
Case

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar

Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details

Keywords: Leadership; Culture; Transformation; Technology; Telecommunications; Employee Mobility; Talent; Leading Change; Human Resources; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates

Research Summary

Competitive Transformation of Latin American Firms

Rogelio Oliva and Fernando Suárez (UAI, Chile) are studing the competitive transformation of Latin American firms. The significant change that Latin economies have undergone in the last decade has had a profound impact on business firms. In fact, a new breed of Latin... View Details

06 Dec 2021
News

Embracing Digital Transformation

Illustration by Stephanie Dalton Cowan Leaders today, in every sector and around the world, are grappling with the opportunities and challenges of digital innovation—from artificial intelligence to machine learning to data analytics and more. “Digitalization and... View Details

03 Mar 2014
News

A Life Transformed

Parija had already acquired decades of business acumen, HBS was a transformational experience for him. "It taught me how to set a goal and work toward it, and it gave me the courage to become an entrepreneur," he says. "A group of us... View Details

Keywords: Robert S. Benchley; Finance; Transportation

March 2022 (Revised October 2022)
Case

Transforming Kimball International, Inc. (A)

By: Lynn S. Paine and Will Hurwitz

Kimball International, Inc. (KII), led by CEO Kristie Juster, and its board of directors, chaired by Kim Ryan, faced critical questions about KII’s future in the spring of 2021. Two years earlier, the board had appointed Juster as the new CEO of KII, a publicly traded,... View Details

2010
Casebook

Transforming Public Education: Cases in Education Entrepreneurship

Based on a popular education entrepreneurship course at Harvard Business School, Transforming Public Education organizes 18 case studies into modules that reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United... View Details

Keywords: Social Entrepreneurship; Education; Transformation