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  • All HBS Web  (2,926)
    • People  (18)
    • News  (758)
    • Research  (1,179)
    • Events  (1)
    • Multimedia  (11)
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  • 2016
  • Book

Building the Future: Big Teaming for Audacious Innovation

By: Amy C. Edmondson and Susan Salter Reynolds
Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
Keywords: Teaming; Innovation; Leadership; Groups and Teams; Innovation and Invention
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Edmondson, Amy C., and Susan Salter Reynolds. Building the Future: Big Teaming for Audacious Innovation. Berrett-Koehler Publishers, 2016.
  • 2020
  • Chapter

Team Reflexivity

By: Michaéla Schippers, Amy C. Edmondson and Michael A. West
Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can aid in optimizing team performance. In the... View Details
Keywords: Team Reflexivity; Groups and Teams; Performance Improvement; Information; Goals and Objectives; Learning
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Schippers, Michaéla, Amy C. Edmondson, and Michael A. West. "Team Reflexivity." In The Oxford Handbook of Group and Organizational Learning, edited by Linda Argote and John M. Levine. New York, NY: Oxford University Press, 2020.
  • December 2014
  • Article

Team Reflexivity as an Antidote to Team Information Processing Failures

By: M. C. Schippers, A. C. Edmondson and M. A. West
This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details
Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management
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Schippers, M. C., A. C. Edmondson, and M. A. West. "Team Reflexivity as an Antidote to Team Information Processing Failures." Small Group Research 45, no. 6 (December 2014): 731–769.
  • 2022
  • Working Paper

Exploring the Relationship between Team Diversity, Psychological Safety and Team Performance: Evidence from Pharmaceutical Drug Development

By: Henrik Bresman and Amy C. Edmondson
Breakthrough performance in teams requires pooling diverse perspectives and expertise. To realize the potential of diversity, communicating and translating across differences is essential. However, left to their own devices, diverse teams tend to underperform, in part... View Details
Keywords: Teams; Psychological Safety; Groups and Teams; Diversity; Interpersonal Communication; Performance
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Bresman, Henrik, and Amy C. Edmondson. "Exploring the Relationship between Team Diversity, Psychological Safety and Team Performance: Evidence from Pharmaceutical Drug Development." Harvard Business School Working Paper, No. 22-055, February 2022.
  • August 2011
  • Case

Ockham Technologies (A): Building the Team

By: Noam Wasserman
Describes the issues facing a founder-ceo regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing development work. View Details
Keywords: Selection and Staffing; Recruitment; Governing and Advisory Boards; Management Teams; Corporate Entrepreneurship; Job Cuts and Outsourcing; Information Technology
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Wasserman, Noam. "Ockham Technologies (A): Building the Team." Harvard Business School Case 812-021, August 2011.
  • Research Summary

THEME #1: BUILDING CAPABILITIES THROUGH TEAM FAMILIARITY

Are organizational capabilities simply the aggregation of individual skills and experience, or do they also depend on particular connections between individuals developed through prior work experience?  Since a capability consists of the accumulated... View Details

  • January 2002 (Revised June 2002)
  • Background Note

A Note on Building and Leading Your Senior Team

By: Linda A. Hill and Maria Farkas
As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details
Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy
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Hill, Linda A., and Maria Farkas. "A Note on Building and Leading Your Senior Team." Harvard Business School Background Note 402-037, January 2002. (Revised June 2002.)
  • July 2022
  • Supplement

Building the Team at BlackBerry

By: Ranjay Gulati
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Gulati, Ranjay. "Building the Team at BlackBerry." Harvard Business School Multimedia/Video Supplement 423-702, July 2022.
  • December 1988
  • Background Note

Note: An Introduction to Team Building

By: Michael Beer
Keywords: Groups and Teams
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Beer, Michael. "Note: An Introduction to Team Building." Harvard Business School Background Note 489-095, December 1988.
  • January 2003 (Revised May 2003)
  • Case

VendQuest (B): Building the Management Team

By: Dwight B. Crane and David Foster
Supplements the (A) case. View Details
Keywords: Construction Industry
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Crane, Dwight B., and David Foster. "VendQuest (B): Building the Management Team." Harvard Business School Case 203-066, January 2003. (Revised May 2003.)
  • September 2021
  • Article

Joint Problem-solving Orientation in Fluid Cross-boundary Teams

By: Michaela J. Kerrissey, Anna T. Mayo and Amy C. Edmondson
Using interviews, a national field survey, and an online laboratory study, we have examined teamwork in fluid cross-boundary teams. Across three studies, we qualitatively discovered and quantitatively explored "joint problem-solving orientation" as a new team factor.... View Details
Keywords: Problem Solving; Cross-boundary Teams; Groups and Teams; Problems and Challenges; Performance
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Kerrissey, Michaela J., Anna T. Mayo, and Amy C. Edmondson. "Joint Problem-solving Orientation in Fluid Cross-boundary Teams." Academy of Management Discoveries 7, no. 3 (September 2021): 381–405.
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

thing or two about efficiency. But it's one thing to make yourself more efficient, quite another to make a team more efficient, and still another when that team's membership is in constant flux. With short-term View Details
Keywords: by Roberta Holland; Health
  • 2021
  • Working Paper

Multiple Team Membership, Turnover, and On-Time Delivery: Evidence from Construction Services

By: Hise O. Gibson, Bradely R. Staats and Ananth Raman
Firms who want to compete in dynamic markets are finding that they must build more agile operations to ensure success. One way for a firm to increase organizational agility is to allocate employees to multiple project teams, simultaneously—a practice known as multiple... View Details
Keywords: Multiple Team Membership; Turnover; Fluid Teams; Project Management; Groups and Teams; Projects; Management; Performance
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Gibson, Hise O., Bradely R. Staats, and Ananth Raman. "Multiple Team Membership, Turnover, and On-Time Delivery: Evidence from Construction Services." Harvard Business School Working Paper, No. 22-004, July 2021.
  • August 2015 (Revised October 2015)
  • Case

Clover Food Lab: Building Out the Team

By: Shikhar Ghosh, Christopher Payton and Ali Huberlie
Keywords: Hiring; Firing; Foodservice Industry; Business Startups; Selection and Staffing; Resignation and Termination; Food; Food and Beverage Industry; Boston
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Ghosh, Shikhar, Christopher Payton, and Ali Huberlie. "Clover Food Lab: Building Out the Team." Harvard Business School Case 816-042, August 2015. (Revised October 2015.)
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to iterate and take risks—leading to better team performance. “You no longer... View Details
Keywords: by Kara Baskin
  • July 2022
  • Article

A Strategic View of Team Learning in Organizations

By: Jean-François Harvey, Henrik Bresman, Amy C. Edmondson and Gary P. Pisano
Research in strategic management and organizational behavior has increasingly focused on understanding how organizations achieve and sustain performance in fast-changing environments. Strategy research suggests that senior managers, through their decisions, influence... View Details
Keywords: Strategic Management; Organization Behavior; Teams; Organizational Capabilities; Groups and Teams; Learning; Management; Decision Making; Performance; Organizational Design
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Harvey, Jean-François, Henrik Bresman, Amy C. Edmondson, and Gary P. Pisano. "A Strategic View of Team Learning in Organizations." Academy of Management Annals 16, no. 2 (July 2022): 476–507.
  • November 10, 2022
  • Article

How to Build a Life: Marriage Is a Team Sport

By: Arthur C. Brooks
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Brooks, Arthur C. "How to Build a Life: Marriage Is a Team Sport." The Atlantic (November 10, 2022).
  • August 2016
  • Case

Building Smart Neighborhoods at Bouygues

By: Amy C. Edmondson, Bertrand Moingeon, Guo Bai and Jean-François Harvey
Can a consortium of 16 organizations, including multinational corporations, local government agencies, and startups, turn a rundown Paris suburb into a “smart” (ecologically viable, high-tech, livable) neighborhood? This case explores how Bouygues Immobilier led such a... View Details
Keywords: Collaboration; Teaming; Cross-industry Collaboration; Interorganizatonal Relationships; Innovation; Nascent Industries; Smart Cities; Governance; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Information Technology Industry; Construction Industry; Paris; France
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Edmondson, Amy C., Bertrand Moingeon, Guo Bai, and Jean-François Harvey. "Building Smart Neighborhoods at Bouygues." Harvard Business School Case 617-007, August 2016.
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

market for the employer. In the current NFL situation, agents have been instrumental in sending teams videos, live streams, comparative statistics, and profiles of their clients. 2. Hire complementary stars to View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 2013
  • Book

Teaming to Innovate

By: Amy C. Edmondson
Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
Keywords: Innovation Leadership; Groups and Teams; Organizational Culture
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Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
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