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January 2011 (Revised November 2011)
Case

Identifying Firm Capital Structure

Students are asked to link concealed balance sheets with firm descriptions. The case helps students understand how balance sheets reflect industry and firm characteristics. View Details

Keywords: Financial Statements; Business Ventures; Capital Structure

September 2000 (Revised October 2000)
Exercise

Drivers of Industry Financial Structure

By: Dwight B. Crane and Indra Reinbergs

This case contains common-size balance sheets and financial ratios for 10 companies, each representative of a different industry. Students are asked to identify the industries from the structure of the financial statements. View Details

Keywords: Finance

01 Dec 2004
News

Finding a Balance

would otherwise be unable to afford treatment. Authored in 2003 by HBS professor Rohit Deshpandé, the case began as a straight pricing study. “The pharmaceutical industry is unlike any other,” Deshpandé explains. “Although the prices vary from country to country, we... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

28 Aug 2012
News

The Imperfect Balance Between Work and Life

2008
Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy

09 Oct 2015
News

Balancing Progress and Preservation

housing. “The plan added a significant number of windows on the façade that faced Central Park West,” he relates. “In my view, it was a respectful attempt to give a beautiful historic structure a useful second life, but the community... View Details

Keywords: Deborah Blagg; Securities, Commodities, and Other Financial Investments; Finance

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

performance. The Balanced Scorecard approach has evolved into a tool that can be used to help companies create greater value at the business unit level, the corporate level, and the board level. This is done through three View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

customer needs both today and tomorrow, and the other that is focused on crazy innovation." Leaders who strike the balance well, note O'Reilly and Tushman, do so by mitigating the effects of separation with a View Details

Keywords: by Paul Michelman

29 Nov 2011
Working Paper Summaries

Local Industrial Structures and Female Entrepreneurship in India

Keywords: by Ejaz Ghani, William R. Kerr & Stephen O'Connell

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

July – August 2009
Article

Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance

By: Sebastian Raisch, Julian Birkinshaw, Gilbert Probst and Michael Tushman

Organizational ambidexterity has emerged as a new research paradigm in organization theory, yet several issues that are fundamental to this debate remain controversial. We explore four central tensions here: Should organizations achieve ambidexterity through... View Details

Keywords: Change; Innovation and Invention; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Research; Integration

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2014
Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson

This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details

Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry

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21 Aug 2023
Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

grit is going to overcome structural inequality and the lack of growth in real wages. Each of these pieces has made stability harder to achieve individually and collectively.” One of the more telling indicators of the shift in how... View Details

Keywords: by Kara Baskin

March 2018 (Revised March 2019)
Technical Note

Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains

By: Tatiana Sandino

This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details

Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry

23 Jun 2016
Blog Post

How I Structured My Second Year at HBS

second year? My first year (RC) at HBS confirmed my interest in entrepreneurship, so I wanted to use the second year (EC) to take advantage of HBS's many resources around the topic. My course load was a balance between entrepreneurship... View Details

March 2019
Technical Note

Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)

By: Tatiana Sandino

This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details

Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry

December 2020
Supplement

Tokio Marine Group (B)

By: David J. Collis, Nobuo Sato and Akiko Kanno

Updates the Tokio Marine (A) case by providing information on the organisation structure adopted by the Japanese insurance firm as it moved to integrate its global operations, along with changes in HR policies that sought to balance traditional Japanese practices with... View Details

Keywords: Organisational Design; Organization Structure; Culture; Global Strategy; Organizational Design; Organizational Structure; Organizational Culture; Values and Beliefs; Human Resources; Insurance Industry; Japan