Stretch Goals - Publications - Faculty & Research - Harvard Business School

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01 Jul 2019
What Do You Think?

Are Super Stretch Goals Only for the Very Young?

Do Super Stretch Goals Require More Commitment Than a Large Organization Can Muster? Youth of an organization or its members is not the primary determinant of whether an organization successfully utilizes... View Details

Keywords: by James Heskett

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

domains. But we are concerned about the simple specification of stretch goals that permeates the goal setting and management by objectives literature. Q: How can View Details

Keywords: by Sean Silverthorne

June 2015
Supplement

Henkel: Building a Winning Culture (B)

By: Robert Simons and Natalie Kindred

This case, an update on "Henkel: Building a Winning Culture (A)," describes Henkel's strong performance against its tough 2012 objectives, as well as the new objectives CEO Kasper Rorsted set for 2016. View Details

Keywords: Kasper Rorsted; Rorsted; Henkel; Germany; Personal Care; Consumer Products; Culture; Performance Management; Performance Metrics; Stretch Goals; Strategy; Measurement and Metrics; Performance; Management; Consumer Products Industry; Germany

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

be." It raises the question, would we know a stretch goal when we see it? Perhaps the best response to that question was from Sujeet Prabhu, who commented that "Stretch View Details

Keywords: by Jim Heskett

April 1999 (Revised May 2005)
Case

GE's Two-Decade Transformation: Jack Welch's Leadership

By: Christopher A. Bartlett and Meg Wozny

GE is faced with Jack Welch's impending retirement and whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the company's business portfolio of the... View Details

Keywords: Transformation; Global Strategy; Leadership Development; Goals and Objectives; Six Sigma; Management Succession; Service Operations; Quality; Corporate Strategy

February 1998 (Revised November 1998)
Case

Novartis (A): Being a Global Leader

By: Srikant M. Datar and Carin-Isabel Knoop

For the Novartis leaders, the decision to "use stretch budgets again next year" highlights the tension between candor and empowerment and command-and-control, between the new and the old, between high performance and business as usual, between Ciba and Sandoz.... View Details

Keywords: Goals and Objectives; Leading Change; Organizational Culture; Performance; Budgets and Budgeting

January 2012 (Revised June 2013)
Case

Dow Chemical: Innovating for Sustainability

Dow Chemical is one of the few major American industrial corporations that was founded in the late 19th century that is still in existence. From its origins producing bromine out of the brine underneath Midland, Michigan, the company has evolved from a diversified... View Details

Keywords: Innovation Strategy; Environmental Sustainability; Chemical Industry

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

10 Nov 2014
Working Paper Summaries

Crony Capitalism, American Style: What Are We Talking About Here?

Keywords: by Malcolm S. Salter

10 Jun 2008
First Look

First Look: June 10, 2008

expand its role as a parts supplier into a discerning acquirer of distressed companies in the U.S. While it saw acquisition as an exciting means for growth, company strategy at its Hangzhou, China headquarters also included vertical integration with a View Details

Keywords: Martha Lagace

02 Apr 2024
What Do You Think?

What's Enough to Make Us Happy?

wellbeing and the things that determine them—our relationships with family and friends, our careers, our financial wealth, our physical and spiritual exercise and diet? The notion is that if we set goals for “enough,” we’ll be more... View Details

Keywords: by James Heskett

05 Feb 2007
Research & Ideas

Business and the Global Poor

Barton is a research associate. We talked with Rangan about the research and the courses he teaches on business and poverty. Sean Silverthorne: Traditionally, it was thought that the goal of the private sector—to maximize profit—was at... View Details

Keywords: by Sean Silverthorne

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and taking orders. With an improperly managed staff View Details

Keywords: by Kara Baskin; Food & Beverage

14 Jun 2023
Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

organization to accomplish goals or meet targets. Different roles require different development Companies can help promising managers and executives become BTLs and LTLs by broadening their experiences, but in different ways. Big-T... View Details

Keywords: by Hise Gibson

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

different time from operational review meetings. In that way, each meeting has its own frequency, agenda, information system, and participation, as best meets the goals for that meeting. Q: Given the proliferation of tools, how should... View Details

Keywords: by Martha Lagace

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

deals with individual politicians, powerful organizations, other firms, and armed (or potentially armed) factions. The goal of these deals was to defend their property rights by raising the political costs of interference with their... View Details

Keywords: by Sarah Jane Gilbert; Transportation

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

remained engaged. “On the surface, YouTube’s business model appears to be the work of genius. But it has posed problems.” According to Google investor John Doerr, she inherited a stretch goal set in 2012 to... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

socialize and exercise rather than work longer hours, add up to a lot of time. And our choices powerfully shape whether we’re happy or not.” Here, Whillans shares six research-based strategies for managing the minutes on the clock, all with the ultimate View Details

Keywords: by Dina Gerdeman

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor performance, set View Details

Keywords: by Sarah Jane Johnston

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

them interact with their peers. I strive to help my students feel it as we chat one-to-one in my office or anywhere on campus. Third, students must feel like they are learning and growing and developing. They need to know that they are being View Details

Keywords: by Martha Lagace; Education

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