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  • All HBS Web  (3,398)
    • People  (15)
    • News  (895)
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    • Events  (7)
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  • All HBS Web  (3,398)
    • People  (15)
    • News  (895)
    • Research  (1,588)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (728)
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  • 17 Mar 2014
  • News

Can Design Save Silicon Valley?

Keywords: Pieri, Jules; industrial design; Silicon Valley; design process; Special Design Services; Special Design Services
  • 01 Dec 2011
  • News

At Your Service

competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details
Keywords: Deborah Blagg; customer service; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

Charting the Luminary Leadership in Professional Service Firms In their new book Aligning the Stars: How to Succeed When Professionals Drive Results (Harvard Business School Press), HBS professor Jay W. Lorsch and former Bain & Company... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 12 Dec 2013
  • News

$10M Gift Designed to Support GSD’s Intellectual Reach

Keywords: Design; GSD; Mostafavi; fellowships; landscape; Educational Services
  • 01 Oct 1999
  • News

Wisdom and a special cause

($48,000 last year) go to the Rhode Island Special Olympics, of which Adrain is a longtime officer and former president. Adrain contacts successful individuals and asks them to share the important beliefs that shape their lives. Thus,... View Details
  • 01 Feb 2002
  • News

Design Fair

Second-year students in Associate Professor Stefan Thomke's elective MBA course Managing Product Development presented their final projects at the tenth annual Design Fair in December. Among those who displayed their wares at the Spangler... View Details
Keywords: MIT Media Lab; Educational Services; Educational Services
  • 01 Feb 2001
  • News

Design Moguls

The HBS Design Fair 2000, held December 4 in Kresge Hall, showcased final projects for the MBA elective course, Managing Product Development, taught by Associate Professor Stefan Thomke. Second-year students on the Capstone Snowboard... View Details
Keywords: Educational Services
  • 10 Aug 2022
  • News

Operations Service Management: Transforming Campus Through Digital Workflows

  • 01 Feb 2000
  • News

Financial Services 24/7

provides one-stop shopping for financial services. Its user-friendly interface is designed so that customers only need to fill out one application for all the products it offers. The services that... View Details
Keywords: Susan Young
  • 01 Dec 2010
  • News

Three Recognized for Service

Three members of the MBA Class of 1975 received special recognition during their 35th Reunion in the fall. Dean Nitin Nohria thanked Edward (“Jed”) Bullard, Leo Corbett, and Hans Stumm for their years of volunteer View Details
Keywords: awards
  • 21 Apr 2015
  • News

The Special Ops Program That Put Woman in Afghanistan Warzones

Keywords: Publishing Industries (except Internet); Information
  • 27 Mar 2015
  • News

Company Thinks It Has Answer for Lower Health Costs: Customer Service

  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE... View Details
  • 01 Jun 2004
  • News

Alumni Clubs Click with New Web Services

The early reviews are in: It’s two thumbs way up for the new Web site building service now available to the School’s 107 alumni clubs and associations. Several features receive special praise from clubs that... View Details
Keywords: Margie Kelley; alumni groups; website; Educational Services; Educational Services
  • 01 Dec 2006
  • News

New on the Web at Alumni Career Services

HBS alumnae seeking to return to the workforce and all alumni interested in board positions now have new tools on the Alumni Career Services Web site to assist in their search. The “on-rampers” résumé database was View Details
Keywords: Educational Services; Educational Services
  • 01 Feb 2000
  • News

Better Mousetraps: At Product Design Fair, Student Ideas Get Real

Kresge Hall last December, is where students present their final projects - the culmination of a semester spent learning to design and develop products and services and get them to market. "Hopefully it is... View Details
Keywords: Margie Kelley
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver... View Details
  • 28 Sep 2023
  • News

Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive

Stockwell joins HBS from Tufts University, where she worked in Career Services and External Relations. Prior to that, she worked at Forrester Research as a senior consultant in learning and growth and human resources. Having lived and... View Details
Keywords: Margie Kelley; community service
  • 01 Dec 2022
  • News

Action Plan: To the Letter

Palatino, Optima, and Gotham, among numerous other well-known names—Monotype offers typefaces from more than 4,000 designers and foundries, a total of well over 200,000 options. Until recently, these fonts were licensed to View Details
Keywords: April White; design; typography; change management; leadership; Special Design Services; Special Design Services
  • 29 Nov 2023
  • News

Know Your HBS Staff: Heather Oswald

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