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Show Results For
- All HBS Web
(145)
- News (48)
- Research (70)
- Multimedia (3)
- Faculty Publications (26)
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- 2021
- Article
Reflections: Voice and Silence in Workplace Conversations
By: Amy C. Edmondson and Tijs Besieux
We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four... View Details
Keywords: Conversation; Silence; Voice; Psychological Safety; Interpersonal Communication; Quality; Management Practices and Processes; Organizational Change and Adaptation
Edmondson, Amy C., and Tijs Besieux. "Reflections: Voice and Silence in Workplace Conversations." Journal of Change Management 21, no. 3 (2021): 269–286.
- 2009
- Article
The Dynamics of Silencing Conflict
By: Leslie Perlow and Nelson Repenning
In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing conflict is a persistent phenomenon. While the antecedents of acts of silence are well documented, little... View Details
Perlow, Leslie, and Nelson Repenning. "The Dynamics of Silencing Conflict." Research in Organizational Behavior 29 (2009): 195–223.
- 01 Jan 2013
- News
Silencing the Smartphone
- October 2023 (Revised August 2024)
- Supplement
Alnylam: A Loud Silence (B)
By: Satish Tadikonda, William Marks and Shardule Shah
- 26 Jan 2015
- News
The Silenced Connecticut Sex-Abuse Case
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
Silence is associated with many virtues: modesty, respect for others, prudence, decorum. Thanks to deeply ingrained rules of etiquette, people silence themselves to avoid embarrassment, confrontation, and... View Details
Keywords: by Leslie A. Perlow
- 10 Dec 2013
- News
Harvard Business School Preaches in Silence
- October 2023 (Revised July 2024)
- Case
Alnylam: A Loud Silence (A)
By: Satish Tadikonda, William Marks and Shardule Shah
- May 2003
- Article
Is Silence Killing Your Company?
By: Leslie Perlow and Stephanie Williams
Keywords: Business Ventures
Perlow, Leslie, and Stephanie Williams. "Is Silence Killing Your Company?" Harvard Business Review 81, no. 5 (May 2003): 52–58.
- 22 Jan 2014
- News
Why Silence is Not Enough
- 25 Jun 2013
- News
Silence (In the Conference Room) Is Deadly
- 17 Jul 2017
- News
Silence breaks through the noise of success
- 2003
- Class Lecture
The Danger of Silencing Conflict at Work
By: Leslie Perlow
Keywords: Conflict Management
Perlow, Leslie. "The Danger of Silencing Conflict at Work." Boston: Harvard Business School Publishing Class Lecture, 2003. Electronic. (Faculty Lecture: HBSP Product Number 5615C.)
- 2013
- Book
Manufacturing Morals: The Values of Silence in Business School Education
By: Michel Anteby
Corporate accountability is never far from the front page and Harvard Business School trains many future business leaders. But how does HBS formally and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby... View Details
Keywords: Ethics; Moral Sensibility; Business Education; Higher Education; Education; Education Industry; United States
Anteby, Michel. Manufacturing Morals: The Values of Silence in Business School Education. University of Chicago Press, 2013.
- 2003
- Book
When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies
By: Leslie Perlow
“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
- 2009
- Article
Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work
By: Jennifer Kish Gephart, James R. Detert, Linda K. Trevino and Amy C. Edmondson
In every organization, individual members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on... View Details
Keywords: Organizations; Working Conditions; Research; Emotions; Employees; Motivation and Incentives; Theory; Behavior
Kish Gephart, Jennifer, James R. Detert, Linda K. Trevino, and Amy C. Edmondson. "Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work." Research in Organizational Behavior 29 (2009): 163–193.
Manufacturing Morals: The Values of Silence in Business School Education (book)
Corporate accountability is never far from the front page and Harvard Business School trains many future business leaders. But how does HBS formally and informally ensure its members embrace proper business standards? Relying on his first-hand faculty... View Details
- 08 Feb 2017
- News