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Publications

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  • All HBS Web  (54)
    • People  (1)
    • News  (16)
    • Research  (27)
    • Events  (1)
  • Faculty Publications  (16)

Show Results For

  • All HBS Web  (54)
    • People  (1)
    • News  (16)
    • Research  (27)
    • Events  (1)
  • Faculty Publications  (16)
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  • 24 Dec 2018
  • News

Best Buy CEO Hubert Joly has nothing to sell you

  • 27 Mar 2014
  • News

Report: Brookstone headed for bankrupcy

  • 17 Jun 2016
  • News

E-tailers won't be able to push brick-and-mortar businesses towards irrelevance

  • 06 Mar 2019
  • News

Tesla’s Online Selling Is a Big Bet on Millennials

  • 27 Aug 2018
  • News

How Best Buy, The New York Times, And John Deere Have Become Digital Leaders

  • 01 Dec 2013
  • News

Plugged In

car—which is due in showrooms next month—for the American market. (Though that was nice, too.) The moment also represented a high point in a love affair with cars that began with childhood kart racing and included a few HBS-to-Montreal... View Details
Keywords: Transportation Equipment Manufacturing; Manufacturing
  • 01 Mar 2006
  • News

Fast Lane to Country Lane

Boston-based Internet company in 2001. But she cut her time there short “because we wanted a change of lifestyle and to move to a place where we could raise a family,” says Lackley. She and Mark chose Woodstock where they bought a house, rented space for a workshop and... View Details
Keywords: Margie Kelley; Furniture and Home Furnishings Stores; Retail Trade
  • 01 Dec 2014
  • News

Taking Tailoring High Tech

2010) created Birchbox, a wildly successful monthly beauty-samples subscription service that has inspired countless in-a-box imitators. Motlagh’s Acustom Apparel showroom in Soho, which opened in 2013, has some things in common with a... View Details
Keywords: April White; fashion
  • 01 Mar 2007
  • News

Courting the Poor

manner, through virtual showrooms (see photo above) that use computers and sales staff to help customers navigate the store’s inventory and make a purchase. “The company had an amazing influence on customer behavior,” Frei notes. “People... View Details
Keywords: Julia Hanna; department stores; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 01 Mar 2003
  • News

Books

enters an auto showroom and meets an aggressive salesperson and sees a display of trophies and hints of a special offer. “These objects may trigger vague images of predator and prey, which in turn may prime the innate ‘fight or flight’... View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information
  • 04 Sep 2019
  • News

Clicks and Mortar

complementary channels has opened up possibilities that would not have been imaginable with the more traditional, siloed approach. JA: I would give the example of Glossier, which is a digitally native, direct-to-consumer cosmetics company. They have one permanent View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 01 Sep 2011
  • News

Extraordinary People

Chairman and CEO, Joh. A. Benckiser SE Meeting with colleagues in New York. Harf chats with InBev's CEO Carlos Brito and CFO Felipe Durta. Working with his daughter Katharina (left) at DKMS. Visiting the showroom of designer Derek Lam.... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jan 2008
  • News

Anand G. Mahindra, MBA 1981

that.” In 2002, M&M launched its own sports utility vehicle, the Scorpio, which is now being exported to countries such as Italy, Russia, and South Africa. A hybrid version will hit U.S. showrooms within a few years, a prime example of... View Details
  • 01 Jan 2007
  • News

A. Malachi Mixon, III, MBA 1968

the company puts a premium on new product development and innovation, while providing help and hope to people of all ages with disabilities. Mal Mixon takes his guest on a tour of the product showroom on the first floor of the Elyria,... View Details
  • 01 Sep 2008
  • News

Balanced Equation

Scorpio hybrid, India’s first indigenous hybrid vehicle. We hope to have it available in U.S. showrooms before long! What keeps you up at night? Oil at well over $100 per gallon and customers who don’t believe we’ve delivered on our... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2019
  • News

City on a Hill

more than $1 million in grants to renovate the aging West Wind dormitory, provide technical assistance to local farmers, and establish a commercial kitchen that local growers can use to make value-added agricultural products; turned the gift shop into a View Details
Keywords: Alexander Gelfand; photographed by Clay Cook
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