Shopping Club - Publications - Faculty & Research

August 2014 (Revised March 2015)
Case

Reinventing Retail: ShopRunner's Network Bet

By: Benjamin Edelman and Karen Webster

ShopRunner considers adjustments to improve its online shopping service which offers no-charge two-day shipping as well as easy returns and other conveniences. Competitors' diverse pricing models and ancillary benefits raise questions about how to structure and price... View Details

Keywords: Shopping Club; Coop; Pricing; Shipping; Marketing Channels; Global Strategy; Order Taking and Fulfillment; Information Technology Industry; Retail Industry; United States; China

Citation

Educators

Purchase

February 2000 (Revised August 2000)
Case

Priceline WebHouse Club

By: Thomas R. Eisenmann and Jon K Rust

Priceline empowered consumers to "name their own price" for airline tickets and hotel rooms; then it shopped these offers to marketers. Priceline's founder Jay Walker described the resulting transactions as a new ecosystem, that helped consumers realize lower prices... View Details

Keywords: Business Model; Strategy; Disruptive Innovation; Internet and the Web; Entrepreneurship; Retail Industry

Citation

Educators

Purchase

20 Nov 2007
Working Paper Summaries

The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta

Keywords: by Michael I. Norton & Leonard Lee; Retail

15 Jul 2015
Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

Amazon.com is taking an interesting approach to its birthday this year. The company is throwing itself a party where all its Prime customers get the gifts. Amazon Prime Day is slated for July 15th, "a one-day shopping event with more... View Details

Keywords: Re: Sunil Gupta; Retail

08 Oct 2013
First Look

First Look: October 8

the democratization of data. The vast turnover at consultancies means armies of experienced strategists are available for hire by former clients, whose increasing sophistication allows them to allocate work instead of relying on one-stop View Details

Keywords: Sean Silverthorne

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details

Keywords: by Sean Silverthorne; Technology

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

of White people and did not study the preferences of non-Whites. Triangulating tennis, golf, and White anxiety The team then moved from fictional cities to hard numbers—specifically, data about institutions historically controlled by White people: tennis View Details

Keywords: by Jay Fitzgerald

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

all cities for women to shop by themselves, to be out on the streets actively spending money. So this is one important aspect of a sea change," says Koehn. "Madam Walker was part and parcel of that evolution and can't really be... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

place when they enter one of our stores," says Thomas Pink's Tranthi. Inspired by the craftsmanship of a late-18th-century London tailor (if you wore one of his hunting coats, you were considered "in the pink"), Thomas Pink combines elements of a British... View Details

Keywords: by Julia Hanna; Consumer Products

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

afford to spend your social capital," Keinan says. "You're saying, 'I'm so autonomous and successful that I can afford to dress in a nonconforming way.'" In one study, the researchers asked two groups of participants—luxury shop... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

20 Mar 2005
Research & Ideas

Lessons of Successful Entrepreneurs

industries that are going through a sea change. He recalled how a two-dollar ATM fee he once paid at an airport spurred him to start his own ATM network featuring out-of-town banks. Other ventures he helped create were a credit card processing center for supermarkets,... View Details

Keywords: by Sean Silverthorne

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

average person is going to want to shop in a few years? I don't think so. This is true for the supermarket space in general; it's really not about Kroger as an organization. Supermarkets are these very large, impersonal, and inefficient... View Details

Keywords: by Sean Silverthorne; Retail

21 Jun 2011
First Look

First Look: June 21

Maddalena Hotel & Yacht Club in north Sardinia, pose a branding challenge. Can all the properties, including the Forte Village, be successfully brought under one umbrella brand, namely, Eleganzia? Moreover, what should the character... View Details

Keywords: Sean Silverthorne

15 Sep 2009
First Look

First Look: September 15

financial statements of the baseball club Kansas City Zephyrs and discusses several items whose accounting treatment is under dispute between owners and players. Students are asked to resolve these disagreements and determine the team's... View Details

Keywords: Martha Lagace

01 Apr 2008
First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when View Details

Keywords: Martha Lagace

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

extremely competitive market conditions. That doesn't stop many retailers from trying. Indeed, grocers like Tesco, Sainsbury's, Kroger, Safeway, and Stop & Shop give back 1-2 percent of the total spent to their card-carrying shoppers.... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

business borrowers can comparison shop among a range of products from a variety of lenders--including community and regional banks, online balance sheet lenders, and others. Some of the most prominent of these players include Biz2Credit,... View Details

Keywords: by Karen Mills; Banking; Financial Services

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

the career implications of whatever he chooses to do. Students will learn about private equity investing, Entrepreneurship via franchising, the health club industry, and career decision-making. Purchase this... View Details

Keywords: Dina Gerdeman

Publications