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  • All HBS Web  (25)
    • News  (7)
    • Research  (5)
    • Multimedia  (1)
  • Faculty Publications  (3)

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  • All HBS Web  (25)
    • News  (7)
    • Research  (5)
    • Multimedia  (1)
  • Faculty Publications  (3)
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  • October 2018
  • Case

Shield AI

By: Mitchell Weiss and A.J. Steinlage
Shield AI’s quadcopter – with no pilot and no flight plan – could clear a building and outpace human warfighters by almost five minutes. This was not to say that it was better than the warfighters or would replace their jobs, but it was evidence that autonomous robots... View Details
Keywords: Public Entrepreneurship; Artificial Intelligence; AI; Entrepreneurial Sales; Government; Defense; Shield AI; Brandon Tseng; Ryan Tseng; Andrew Reiter; Robots; Robotics; UAV; UAVs; Government Sales; Entrepreneurship; Public Sector; Sales; Government Administration; National Security; Business and Government Relations; AI and Machine Learning; Technology Industry; United States
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Weiss, Mitchell, and A.J. Steinlage. "Shield AI." Harvard Business School Case 819-062, October 2018.
  • December 2024
  • Case

Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
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Ghosh, Shikhar. "Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey." Harvard Business School Case 825-082, December 2024.
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

Spending By: Dafny, Leemore S. Abstract— There is limited empirical evidence about the impact of for-profit health insurers on various outcomes. I study the effects of conversions to for-profit status by Blue Cross Blue Shield (BCBS)... View Details
Keywords: Sean Silverthorne
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores install plexiglass View Details
Keywords: by Hong Luo and Alberto Galasso
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

that can serve as the basis for a rich classroom discussion. Purchase this case:https://hbsp.harvard.edu/product/519007-PDF-ENG Harvard Business School Case 819-062 Shield AI View Details
Keywords: Dina Gerdeman
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