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  • All HBS Web  (564)
    • News  (111)
    • Research  (355)
  • Faculty Publications  (43)

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  • All HBS Web  (564)
    • News  (111)
    • Research  (355)
  • Faculty Publications  (43)
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  • 25 Jun 2024
  • News

On the Move: Alexis DePree (MBA 2007)

When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment. DePree joined Nordstrom in... View Details
Keywords: retail; customer service; supply chain management; career experience; Retail Trade
  • 01 Dec 1999
  • News

Christensen and Vernon Remembered

and books, including Teaching and the Case Method. The recipient of numerous honors, Christensen received the HBS Distinguished Service Award in 1993. The Harvard MBA Class of... View Details
  • 01 Dec 2020
  • News

Two Truths and a Lie About 5G

Illustration by Mengxin Li After years of speculation, 2020 was meant to be a big year for the implementation of 5G, the fifth generation of standards for broadband cellular networks. And somewhere between a... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 1997
  • News

Blockbuster Deals

those who were usually called 'raiders' in the eighties - entrepreneurs who were putting their own money and reputations on the line." Jensen believes that most current mergers undertaken to reduce excess capacity View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 15 Dec 2015
  • News

The Year in Ideas 2015

medical innovations. Jessica Beck and Marcela Sapone (both MBA 2015) launched the automated “personal butler” service Hello Alfred in a crowded on-demand marketplace. The View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 22 Feb 2022
  • News

New Urban Order

standardization has been a failure mode for innovation and productivity until recently,” he observes. Yang has spent much of his career in the cleantech industry and is founder... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation
  • 01 Dec 2023
  • News

The Imposter Among Us

phenomenon in a 1978 scientific journal article, in which they described the specific and unfounded fear of being discovered as a fraud. Their research focused on professional women who were successful by every external View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 2023
  • News

Curb Appeal

cuts that eviscerated core services such as street sweeping and litter-bin collection. The results were both predictable and unpleasant: a “visibly filthier” city, to use... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Justice, Public Order, and Safety Activities
  • 01 Mar 2024
  • News

Vital Signs

rates of burnout among this population to triple. That kind of churn has had far-ranging, systemic effects and has been linked to everything from reduced quality of care to substantial costs for the system.... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • 01 Sep 2023
  • News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
  • 22 Sep 2023
  • News

Skydeck Voices: The Most Important Person I Met at HBS

long history of admiring Professor Frei and doing the best I can to emulate her as a professor now, and to embody her, I don't know, zest for life, zest for teaching, and her... View Details
  • 01 Oct 1997
  • News

L.E. Simmons

of bank teller to become chairman of Zions Bancorporation in Salt Lake City, with teaching him that ethical standards are an intrinsic part of doing business. "He measures his performance in terms of doing the right thing View Details
Keywords: Deborah E. Blagg
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

300 shops. Earnings had grown from $100,000 pretax profits to $800,000 pre-tax profits. And in order to satisfy my dad, decided to have a public offering in 1968, which was quite successful. We were the third company to go public in the... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Food and Beverage Stores
  • 01 Oct 1999
  • News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made... View Details
Keywords: Deborah E. Blagg
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

look at our voice data, which is our receipt-based data. The second area is around operations, so we look very closely at service times, labor, and really just trying to understand the implications of... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Aug 1998
  • News

High Honors

Johnson & Johnson in 1973 and in 1977 joined Standard Brands Incorporated. There she rose to become vice president of marketing for the margarine division. Standard merged with... View Details
  • 01 Jun 2010
  • News

Get Well Soon

first-year required Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. “It’s a good TOM case in that it includes... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 21 Mar 2019
  • News

Helping Veterans Build Careers

like Watson regularly in the Reserves and has helped the Call of Duty Endowment—the largest private funder of employment for veterans—create a solid path forward for them. “Veterans tend to leave their first jobs after military View Details
Keywords: Jill Radsken
  • 04 Sep 2019
  • News

Turning Point: Step Change

asked her why, she said, “I think there’s something special in you and you’d be a good leader for the team.” That stuck with me for a long time: Mrs. Hazelip identified a quality in me that I hadn’t seen... View Details
  • 01 Mar 2010
  • News

Sole Mates

production and exports. As a member of the entrepreneurs union and chief of its economic commission, I am quite active in the ongoing work of labor and government relations to... View Details
Keywords: Garry Emmons; Forestry and Logging; Forestry and Logging; Forestry and Logging; Forestry and Logging; Forestry and Logging; Forestry and Logging
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