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- All HBS Web
(2,237)
- People (7)
- News (540)
- Research (1,145)
- Events (1)
- Multimedia (4)
- Faculty Publications (531)
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- 17 Mar 2014
- News
Can Design Save Silicon Valley?
- 01 Dec 2011
- News
At Your Service
competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details
Keywords: Deborah Blagg; customer service; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
Charting the Luminary Leadership in Professional Service Firms In their new book Aligning the Stars: How to Succeed When Professionals Drive Results (Harvard Business School Press), HBS professor Jay W. Lorsch and former Bain & Company... View Details
- 12 Dec 2013
- News
$10M Gift Designed to Support GSD’s Intellectual Reach
- 01 Feb 2002
- News
Design Fair
Second-year students in Associate Professor Stefan Thomke's elective MBA course Managing Product Development presented their final projects at the tenth annual Design Fair in December. Among those who displayed their wares at the Spangler... View Details
- 01 Feb 2001
- News
Design Moguls
The HBS Design Fair 2000, held December 4 in Kresge Hall, showcased final projects for the MBA elective course, Managing Product Development, taught by Associate Professor Stefan Thomke. Second-year students on the Capstone Snowboard... View Details
Keywords: Educational Services
- 01 Feb 2000
- News
Financial Services 24/7
provides one-stop shopping for financial services. Its user-friendly interface is designed so that customers only need to fill out one application for all the products it offers. The services that... View Details
Keywords: Susan Young
- 25 Aug 2022
- News
Understanding the Digital, Data, and Design Institute at Harvard
design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE... View Details
- 01 Dec 2006
- News
New on the Web at Alumni Career Services
HBS alumnae seeking to return to the workforce and all alumni interested in board positions now have new tools on the Alumni Career Services Web site to assist in their search. The “on-rampers” résumé database was View Details
- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
Kresge Hall last December, is where students present their final projects - the culmination of a semester spent learning to design and develop products and services and get them to market. "Hopefully it is... View Details
Keywords: Margie Kelley
- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver... View Details
- 01 Dec 2022
- News
Action Plan: To the Letter
Palatino, Optima, and Gotham, among numerous other well-known names—Monotype offers typefaces from more than 4,000 designers and foundries, a total of well over 200,000 options. Until recently, these fonts were licensed to View Details
- 30 Nov 2016
- News
Uber, Lyft No Better Than Taxis With Regard To Discrimination
- 23 Feb 2022
- News
Can WEB3 Bring Back Competition to Digital Platforms?
- 12 Feb 2021
- News
The Commercial Space Age Is Here
- 01 Sep 2023
- News
Bless this Stress
National Geographic for Disney+/Craig Parry In the first episode of the National Geographic docuseries Limitless with Chris Hemsworth, Modupe Akinola (MBA 2001/PhDOB 2009) and the Australian actor gaze across downtown Sydney to a skyscraper in the distance, teetering... View Details
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
or intrinsic, such as projects that are designed to be satisfying to the worker in addition to taking the organization where it needs to go." Kanter, whose new book Evolve! deals with leadership challenges when change is threatening,... View Details
Keywords: Management