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Ryan W. Buell
Ryan W. Buell is a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum and teaches in numerous focused and custom Executive Education programs at the School. He is the faculty chair of the Transforming Customer Experiences Executive Education program, and has also...
Faculty
Ryan L. Raffaelli
Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves on the faculty of several executive education programs, including Leading and Building a Culture of Innovation and Leading Change and Organizational Renewal. Professor Raffaelli's research...
- 28 May 2019
- News
What I Do: Gordon Medenica (MBA 1979)
photo by Ryan Donnell Last October, Gordon Medenica was in New York for an industry conference when the calls started coming in. As lead director of Mega Millions, the multi-state consortium he’s been overseeing since 2017, Medenica was... View Details
- 01 Dec 2018
- News
Action Plan: The Power of Story
As a guy who makes his living getting—and keeping—people’s attention, Charles Henderson (MBA 1991) appreciates the value of a memorable tagline. He knows that his is more compelling than most. “I call it my ‘heroin-to-Harvard’ story,” he says. “Really, it’s a metaphor... View Details
Keywords: Ryan Jones
- 01 Sep 2018
- News
Action Plan: Rapids Growth
Holley paddling through Sparks Lake, near Bend, Oregon (courtesy of Eddyline/Sheer Madness Productions) When he was debating whether to acquire a venerable, high-end kayak maker, Scott Holley (MBA 2009) worried that he might be doing so for the wrong reasons. “I could... View Details
Keywords: Ryan Jones
- 01 Mar 2019
- News
Action Plan: Fruit of the Vine
Knudsen Cowles: building for the future at the family vineyard in Oregon’s Willamette Valley (photo by Hilary Bobel Cronon) When they inherited the family vineyard a decade ago, Page Knudsen Cowles (MBA 1983) and her three brothers knew they’d been entrusted with a... View Details
Keywords: Ryan Jones
- 01 Mar 2023
- News
Family Recipe
Ask Philip Jones (OPM 32, 2003), CEO of Jones Dairy Farm, to name a favorite from the company’s products and he’ll demur (it’s like picking a favorite child) before fessing up: It’s the roll sausage, made from his great-great-great-grandmother’s recipe of pork, salt,... View Details
- 01 Jun 2017
- News
Supercharged
who intends to focus on the Chinese market at first, has every intention of eventually coming to the United States. Chinese penetration of foreign markets could take a variety of forms. But Ford’s Jeff Jones (MBA 2007), who oversees the... View Details