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Publications

Publications

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  • All HBS Web  (588)
    • People  (2)
    • News  (161)
    • Research  (365)
    • Multimedia  (5)
  • Faculty Publications  (131)

Show Results For

  • All HBS Web  (588)
    • People  (2)
    • News  (161)
    • Research  (365)
    • Multimedia  (5)
  • Faculty Publications  (131)
Page 1 of 588 Results →
  • July 2021
  • Article

Creating Exercise Habits Using Incentives: The Trade-off Between Flexibility and Routinization

By: John Beshears, Hae Nim Lee, Katherine L. Milkman, Robert Mislavsky and Jessica Wisdom
Habits involve regular, cue-triggered routines. In a field experiment, we tested whether incentivizing exercise routines—paying participants each time they visit the gym within a planned, daily two-hour window—leads to more persistent exercise than offering flexible... View Details
Keywords: Behavior And Behavioral Decision Making; Healthcare; Exercise; Habit; Routine; Health; Behavior; Decision Making
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Beshears, John, Hae Nim Lee, Katherine L. Milkman, Robert Mislavsky, and Jessica Wisdom. "Creating Exercise Habits Using Incentives: The Trade-off Between Flexibility and Routinization." Management Science 67, no. 7 (July 2021): 4139–4171.
  • 10 Jun 2014
  • News

In Defense of Routine Innovation

  • 2016
  • Chapter

Teaming Routines in Complex Innovation Projects

By: Tiona Zuzul and Amy C. Edmondson
Keywords: Teaming; Innovation; Groups and Teams; Innovation and Invention
Citation
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Zuzul, Tiona, and Amy C. Edmondson. "Teaming Routines in Complex Innovation Projects." In Organizational Routines: How They Are Created, Maintained, and Changed. Vol. 5, edited by Jennifer Howard-Grenville, Claus Rerup, Ann Langly, and Haridimos Tsoukas. Perspectives on Process Organization Studies. Oxford University Press, 2016.
  • 04 Nov 2021
  • News

Make Learning a Part of Your Daily Routine

  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

HBS working paper "Disrupted Routines: Effects of Team Learning on New Technology Adaptation" delves into the disruptive nature of MICS technology on the dynamic of the surgical team in an arena that has a notoriously rigid protocol. Disrupted View Details
Keywords: by Hilah Geer
  • June 2008
  • Article

Routine or Crisis: The Search for Excellence

By: Herman B. "Dutch" Leonard and Arnold M. Howitt
Citation
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Leonard, Herman B. "Dutch", and Arnold M. Howitt. "Routine or Crisis: The Search for Excellence." Crisis Response Journal (June 2008).
  • April 2024
  • Article

Detecting Routines: Applications to Ridesharing CRM

By: Ryan Dew, Eva Ascarza, Oded Netzer and Nachum Sicherman
Routines shape many aspects of day-to-day consumption. While prior work has established the importance of habits in consumer behavior, little work has been done to understand the implications of routines—which we define as repeated behaviors with recurring, temporal... View Details
Keywords: Ride-sharing; Routine; Machine Learning; Customer Relationship Management; Consumer Behavior; Segmentation
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Dew, Ryan, Eva Ascarza, Oded Netzer, and Nachum Sicherman. "Detecting Routines: Applications to Ridesharing CRM." Journal of Marketing Research (JMR) 61, no. 2 (April 2024): 368–392.
  • 20 Jan 2019
  • News

You can’t be productive without routines and rituals. Here’s why

  • 31 May 2023
  • Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

If knowing what customers need is marketing gold, pinpointing exactly when they need it may just be platinum. Services that become part of a customer’s routine may deliver advantages beyond repeat business for a company, Harvard Business School Associate Professor Eva... View Details
Keywords: by Rachel Layne; Transportation
  • 06 Jan 2021
  • News

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

  • Article

Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident

By: Arnold M. Howitt, Dutch Leonard and David W. Giles
Leadership in emergencies is a crucial element of becoming a high-performing Coast Guard officer. In this article, we argue that emergency leadership is not a single skill or uniform set of organizational competences. Instead, we identify a spectrum of emergency... View Details
Keywords: Emergency Preparedness; Crisis Management; Leadership; Safety; Performance Effectiveness
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Howitt, Arnold M., Dutch Leonard, and David W. Giles. "Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident." Special Issue on Game Changers: Turning the Tide on Maritime Challenges. Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea 74, no. 2 (May–December 2017): 108–115.
  • 2002
  • Article

Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior

By: A. L. Tucker and Amy C. Edmondson
Keywords: Management; Health; Problems and Challenges; Behavior
Citation
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Tucker, A. L., and Amy C. Edmondson. "Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior." Advances in Health Care Management 3 (2002): 87–113.
  • Article

Needs and Need Satisfaction Among Clerical Workers in Complex and Routine Jobs

By: Michael Beer
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Beer, Michael. "Needs and Need Satisfaction Among Clerical Workers in Complex and Routine Jobs." Personnel Psychology 21, no. 2 (Summer 1968): 209–222.
  • 15 Aug 2017
  • News

5 Reasons Why Quality Audits Need To Become Routine In Manufacturing

  • 2022
  • Article

When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-Narratives

By: Elizabeth Sheprow and Spencer Harrison
Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the... View Details
Keywords: Narratives; Meaning; Qualitative Method; Emotions; Identity; Employment
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Sheprow, Elizabeth, and Spencer Harrison. "When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-Narratives." Organizational Behavior and Human Decision Processes 170 (May 2022).

    When Regular Meets Remarkable: Awe as a Link Between Routine Work and Meaningful Self-Narratives

    • 2000
    • Chapter

    Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

    By: Amy C. Edmondson, Richard Bohmer and Gary Pisano
    Keywords: Groups and Teams; Health Care and Treatment; Practice; Competency and Skills; Training; Health Industry
    Citation
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    Edmondson, Amy C., Richard Bohmer, and Gary Pisano. "Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery." In Research on Managing Groups and Teams: Technology. Vol. 3, edited by B. Mannix, M. Neale, and T. Grifith, 29–51. Stamford: JAI Press, 2000.
    • 1999
    • Working Paper

    Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

    By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
    Citation
    Related
    Edmondson, Amy C., Richard M.J. Bohmer, and Gary Pisano. "Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery." Harvard Business School Working Paper, No. 00-003, July 1999.
    • January 2021 (Revised June 2021)
    • Technical Note

    Tales of Life-changing Innovations: Impossible to Routine | Note on the Development of Coronary Arterial Bypass Grafting (CABG) (through 2000)

    By: Amar Bhidé, Srikant M. Datar and Fabio Villa
    Citation
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    Bhidé, Amar, Srikant M. Datar, and Fabio Villa. "Tales of Life-changing Innovations: Impossible to Routine | Note on the Development of Coronary Arterial Bypass Grafting (CABG) (through 2000)." Harvard Business School Technical Note 321-062, January 2021. (Revised June 2021.)
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