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Publications

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  • All HBS Web  (185)
    • News  (23)
    • Research  (117)
    • Multimedia  (2)
  • Faculty Publications  (65)

Show Results For

  • All HBS Web  (185)
    • News  (23)
    • Research  (117)
    • Multimedia  (2)
  • Faculty Publications  (65)
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Faculty

Robert C. Merton

Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of Business Administration (1988–98) and the John and Natty McArthur University Professor (1998–2010) at Harvard Business School.  After receiving a PhD in economics from MIT in...
Faculty

Robert S. Huckman

Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Unit Head for Technology and Operations Management. He currently teaches the required MBA course, Technology and Operations Management, and has previously taught several elective MBA courses, including Transforming...
Faculty

Robert S. Kaplan

Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he served as Dean from 1977 to 1983. Kaplan has co-developed both activity-based costing (ABC) and the Balanced Scorecard (BSC), widely...
Faculty

Robert H. Hayes

Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from Stanford University.He has published widely, including seven co-authored books. One of these, Restoring our Competitive Edge: Competing...
Faculty

Robert J. Dolan

Robert J. Dolan is the Baker Foundation Professor at Harvard Business School. He received his Ph.D. from the University of Rochester and began his academic career in 1976 as a faculty member at the Graduate School of Business of the University of Chicago. He joined the Harvard Business School faculty in 1980 and became the Edward W. Carter Professor of Business Administration. He served as the...
Faculty

Robert Simons

Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a second-year MBA course titled “Changing the World: Life Choices of Influential Leaders,” for which he has authored 23 new case studies...
Faculty

Robert F. White

Bob White is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School where he teaches courses in the MBA program (Required and Elective curricula) and the Executive Education program. Courses taught include Entrepreneurial Finance, Starting a Private Investment Firm, Road to the White House, Elections and Campaigns, and Field Global Immersion. Bob was one of the...

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  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

accomplished. It is not possible to be all things to all people, so market segmentation is the way to avoid this temptation.—Robert S. Kaplan and David P. View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

level, and cost—between each support department and the business units. The Balanced Scorecard provides a simple, clear message about organizational strategy that all employees can understand and internalize.—Robert S. Kaplan and View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The alignment strategy must be complemented with an alignment... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 23 Jul 2018
  • Working Paper Summaries

The Creative Consulting Company

Keywords: by Robert S. Kaplan, Richard Nolan, and David P. Norton; Consulting
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 05 Jul 2006
  • Working Paper Summaries

Creating the Office of Strategy Management

Keywords: by Robert S. Kaplan & David P. Norton
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

of benchmarking when used to assess the performance of human resources, information technology, finance, and other internal support or shared services groups. In our forthcoming book, Alignment, David Norton... View Details
Keywords: by Robert S. Kaplan; Service
  • 17 Mar 2010
  • Working Paper Summaries

Conceptual Foundations of the Balanced Scorecard

Keywords: by Robert S. Kaplan
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert View Details
Keywords: by Martha Lagace
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

research on financial markets and regulation and who, in many cases, have held leadership positions in the financial sector, think about the bill and its intended (and unintended) consequences? Below, HBS faculty members Robert Steven... View Details
Keywords: by Staff
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

through an industry’s vertical chain. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54706 The Creative Consulting Company By: Kaplan, Robert S., Richard Nolan, and View Details
Keywords: Dina Gerdeman
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of... View Details
Keywords: by Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced Scorecard Collaborative, and... View Details
Keywords: by Martha Lagace
  • 2008
  • Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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Kaplan, Robert S., and David P. Norton. Execution Premium: Linking Strategy to Operations for Competitive Advantage. Harvard Business Press, 2008.
  • 2010
  • Working Paper

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Harvard Business School Working Paper, No. 10-074, March 2010.
  • October 2009
  • Article

Managing Risk in the New World

By: Robert S. Kaplan, Anette Mikes, Robert Simons, Peter Tufano and Michael Hofmann Jr.
Five experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies... View Details
Keywords: Forecasting and Prediction; Financial Crisis; Capital Structure; Job Cuts and Outsourcing; Risk Management
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Kaplan, Robert S., Anette Mikes, Robert Simons, Peter Tufano, and Michael Hofmann Jr. "Managing Risk in the New World." Harvard Business Review 87, no. 10 (October 2009): 68–75.
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

Balanced Scorecard, HBS professor Robert S. Kaplan and David P. Norton, there is compelling evidence that better measurement, and therefore... View Details
Keywords: by Martha Lagace
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=606099   PublicationsThe Derivatives Sourcebook: Foundations and Trends in Finance Author:Terence Lim, Andrew W. Lo, Robert C. Merton,... View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such as autism spectrum disorder... View Details
Keywords: Re: Multiple Faculty
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

endowments, mergers, and limited liability. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55499 January 2019 Health Affairs Decreases In Readmissions Credited to Medicare's Program to Reduce Hospital Readmissions Have Been Overstated By: Ody,... View Details
Keywords: Dina Gerdeman
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