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- 05 Apr 2022
- News
3 Ways to Boost Retention Through Professional Development
- 04 Jan 2021
- News
The Twofold Effect of Customer Retention in Freemium Settings
- 20 Dec 2022
- News
Employee Feedback: The Key to Retention During the Great Resignation
- 15 Nov 2021
- News
6 Strategies to Boost Retention Through the Great Resignation
- 25 Apr 2014
- News
Addressing the challenge of teacher retention in public schools
Melissa Wu (MBA 2008) explains her work with TNTP to research teacher retention patterns and best practices for America's public schools. (Published April 2014) View Details
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
Illustration by Drue Wagner Illustration by Drue Wagner Sabine Tejerina (MBA 2009) Cofounder and COO, Upstreet Concept: Launched in 2020, Upstreet makes it easier and more economical for companies to reward employees and customers with shares to improve engagement and... View Details
- 02 Mar 2022
- News
How Employers Can Invest in Frontline Workers
- 22 May 2014
- News
Your Banker Wants To Know If You Are Pregnant
- 11 Dec 2015
- News
Sorry, but Your Favorite Company Can’t Be Your Friend
- 03 Oct 2019
- News
Where Are All the Women in Private Equity?
- 09 Oct 2019
- News
The Benefits of Framing Culture as a Management System
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
- 02 Mar 2016
- News
David Moss is Rewriting History
student retention and engagement; students are making connections between the case material and previous lessons, and some who were reluctant to speak up earlier in the semester are now joining the class conversation. “In education in the... View Details
Keywords: April White
- 01 Jun 2023
- News
Pet Project
Spies says. The team has spent years optimizing the business for best-in-class DTC subscription metrics. The company enjoys retention rates of 95 percent or more, where competitors sit at the 50 to 60 percent mark. But in order to grow... View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
bunch of really interesting learnings and some really interesting information on retention rates and user interest that I was able to then go pitch to investors in the spring of 2019 and I also applied to a bunch of early stage... View Details
- 01 Jun 1998
- News
HBS Forum: Business Leadership in the Social Sector
also need is to have somebody to tell me I'm worth something.' Ex-welfare recipients have a higher retention rate than regular hires. At United, we match each one with a mentor; it's worked so well, we're thinking of providing mentors to... View Details
- 01 Mar 2006
- News
Back to School
resources department from a paper-pushing backwater to an entity that is strategically incorporated into the district’s overall mission. “One observation that we made early in PELP is that school systems have essentially not changed their personnel practices around... View Details
- 04 Feb 2022
- News
Hour by Hour
people who have had that training, to be able to use it to earn additional income.” HourWork also specializes in improving retention rates, surveying employees who leave a company and using that data to help businesses address issues that... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
a direct effect on retention of existing clients and can have a significant impact on acquiring new business. The result is that satisfaction is based on how well an institution meets and exceeds a customer's expectations in every... View Details