Publications

November 1980 (Revised February 1983)
Case

Repair Technology, Inc.

June 2001 (Revised May 2002)
Case

Innovation at Progressive (C): Auto Repair

By: Frances X. Frei and Hanna Rodriguez-Farrar

Analyzes whether Progressive should enter the auto repair industry. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the auto repair industry. View Details

Keywords: Market Entry and Exit; Innovation and Invention; Insurance Industry; Service Industry; Auto Industry

04 Aug 2021
News

How Companies Can Repair Trust Post-COVID

03 Feb 2017
News

Repairing the Damage: The Effect of Price Knowledge and Gender on Auto Repair Price Quotes

28 Jun 2013
News

Women quoted more for auto repairs

24 May 2012
News

Businesses need an image repair

September 1986
Supplement

Eastern Electric Apparatus Repair Co. (B)

By: Carliss Y. Baldwin

Keywords: Service Industry

29 Mar 2010
News

The art of repairing a cracked reputation

23 May 2012
News

Michael Porter: Businesses Need an Image Repair

September 1986 (Revised July 2001)
Case

Eastern Electric Apparatus Repair Company (A)

By: Carliss Y. Baldwin and Harry Gruner

As principals engaged in structuring leveraged buyouts for a well-capitalized risk arbitrage firm, Bob Meehan and George Schwartz are preparing to bid for the business and assets of a Westinghouse subsidiary. The case focuses on the value of the opportunity, methods of... View Details

Keywords: Leveraged Buyouts; Bids and Bidding; Opportunities; Business Subsidiaries; Strategy; Valuation; Equity; Electronics Industry

March 2010 (Revised May 2012)
Case

Myelin Repair Foundation: Accelerating Drug Discovery Through Collaboration

By: Karim R. Lakhani and Paul R. Carlile

This case presents the Myelin Repair Foundation's accelerated research collaboration model for drug discovery. It highlights the challenges of building a multi-disciplinary and multi-institutional research collaboration that is attempting to create a treatment for... View Details

Keywords: Research and Development; Intellectual Property; Risk and Uncertainty; Strategic Planning; Collaborative Innovation and Invention; Health Disorders; Pharmaceutical Industry; Biotechnology Industry; Health Industry

March 2024
Case

Dungeons & Dragons: Repairing Ecosystem Trust

By: Gabriel Rossman, Oliver Schilke and Julian Zlatev

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

April 2006
Case

Adrian Ivinson at the Harvard Center for Neurodegeneration and Repair

By: Robert Steven Kaplan and Ayesha Kanji

Adrian Ivinson is the director of Harvard Center for Neurodegeneration and Repair (HCNR), a not-for-profit research center at the Harvard Medical School (HMS). The center was started in late 2000 with a gift of $37.5 million from an anonymous donor. Its mandate was to... View Details

Keywords: Leadership Style; Power and Influence; Organizational Culture; Research and Development; Nonprofit Organizations; Motivation and Incentives; Change Management; Alignment; Collaborative Innovation and Invention; Health Industry; Massachusetts