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- All HBS Web
(95)
- News (14)
- Research (51)
- Multimedia (1)
- Faculty Publications (27)
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- 01 Jun 2023
- News
Pet Project
data will confirm. The relative investment in driving new customer acquisition via retail is much lower than ecommerce, where driving site traffic is costly, and even SEO and referrals require investment. So a true apples-to-apples... View Details
- 17 Aug 2020
- News
Democratizing Medicine
suffered the consequences of that lack of access. “And in particular, we looked at the health care space in the US and realized that 40% of the referrals to specialists were unnecessary. And at the same time, half of the country doesn't... View Details
- 01 Sep 2012
- News
A Silent Workplace Crisis
in the health, productivity, and retention of their experienced employees, addressing the issue of aging and elder care makes both economic and strategic sense. Yet the number of employers offering elder-care referrals is declining... View Details
- 01 Jun 1998
- News
Wanted: Leaders for the New Millennium
America, Europe, and Asia, with the significant involvement of alumni clubs worldwide. In addition, MBA Admissions has launched new efforts that leverage the School's strong alumni network, such as formalized referral programs in which... View Details
Keywords: Cindy Olnick
- 19 Jun 2019
- News
Connecting Patients and Providers
the average American hospital loses $80 million a year in neglected patient referrals and other processing inefficiencies. The solution, Jarzabek says, is Trustedoctor’s “E-Link”, a secure online platform which streamlines communication... View Details
Keywords: April White
- 24 May 2017
- News
Angie Hicks, MBA 2000
relocating to Columbus, Ohio, where he had recently moved. Inspired by the difficulty he was having finding workers to renovate his house, he had a business idea that he wanted her to pursue. It was a referral agency for homeowners... View Details
Keywords: Susan Young
- 04 Jan 2016
- News
Taking Time Out for a Challenge
during this unprecedented public health crisis. She is committed to planning for the long recovery and rebuilding process that lies ahead. “I’m proud that, over the last year, Welbodi was able to play an important role in helping three government hospitals—including... View Details
- 01 Jun 2018
- News
Disrupting India’s Dental Market
opening a hospital. “I didn’t want to get into real estate,” he says. “I wanted to get into a service business.” Perhaps even more appealingly, dentistry did not depend on referrals from other doctors, which turned Indian medicine into “a... View Details
Keywords: Sasha Issenberg
- 25 Feb 2020
- News
Case Study: The Credit Bureau
typically willing to add you to their options, but this requires a lot of tech to integrate upfront. D2C is expensive, but partnerships or even referral codes to brokers could really lower your CAC. B2B2C feels like nirvana, and companies... View Details
- 01 Jun 1999
- News
A Random Sampling of HBS Graduates in the News
pinot noir from California," Farman-Farmaian explained to the New York Post (February 28, 1999). "I name a price range and can add a description." BuyerWeb then contacts the appropriate merchants who have signed up with, and pay referral... View Details
Keywords: Nancy O. Perry
- 01 Jun 2004
- News
Luxe Redux
quite a few of America’s financial and business elite. Repeat business and referrals make up the majority of customers for his firm’s rare gemstones, with most sales averaging between $50,000 and $150,000. Birnbaum tells of one... View Details
- 01 Mar 2019
- News
The One That Got Away
percent stake, which would have been a much smaller ownership position than we usually get. So it was an “off-strategy” investment. It was also in the highly competitive space of lead generation, where companies are paid a referral fee if... View Details
- 01 Jun 2010
- News
MBAs on a Mission
the biggest challenge in treating my patients extended beyond the interaction with me or the attending nurse. These issues related to physical access to clinics, availability of medication and referral systems, and community health... View Details