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- Faculty Publications (3)
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- All HBS Web (12)
- Faculty Publications (3)
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- April 2021
- Article
The Effects of Quota Frequency: Sales Performance and Product Focus
By: Doug J. Chung, Das Narayandas and Dongkyu Chang
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota... View Details
Keywords: Sales Force Compensation; Field Experiment; Quotas; Quota Frequency; Commissions; Bonuses; Goals; Salesforce Management; Compensation and Benefits; Goals and Objectives; Behavior; Performance
Chung, Doug J., Das Narayandas, and Dongkyu Chang. "The Effects of Quota Frequency: Sales Performance and Product Focus." Management Science 67, no. 4 (April 2021): 2151–2170.
- 25 Jan 2017
- Working Paper Summaries
The Effects of Quota Frequency on Sales Force Performance: Evidence from a Field Experiment
Keywords: by Doug J. Chung and Das Narayandas
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
quota. This raises a key question for sales managers: What kind of quota is the most motivating? Could salesforce performance be kick-started if that quota incentive was delivered more frequently? The answer... View Details
Keywords: by Carmen Nobel
The Effects of Quota Frequency: Sales Performance and Product Focus
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. The study provides a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a... View Details
- 22 Mar 2017
- News
What's the Ideal Frequency for a Sales Quota?
- 14 Aug 2017
- News
Study: More Frequent Sales Quotas Help Volume but Hurt Profits
- March 2020 (Revised October 2020)
- Module Note
Sales Force Compensation
By: Doug J. Chung
The author developed this note for scholars, educators, and practitioners that are interested in sales force compensation. It is based on the author’s investigations across a variety of organizations in multiple industries and provides a conceptual framework for the... View Details
Keywords: Sales Strategy; Sales Force Management; Sales Compensation; Salary; Commissions; Bonuses; Quota Setting/updating; Quota Frequency; Extrinsic Vs Intrinsic Motivation; Salesforce Management; Compensation and Benefits; Strategy
Chung, Doug J. "Sales Force Compensation." Harvard Business School Module Note 520-084, March 2020. (Revised October 2020.)
- 17 Jan 2017
- First Look
First Look at New Research: January 17
that impact perceptions of leadership. These observations suggest actionable opportunities to improve team leadership behavior. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52114 The Effects of Quota View Details
Keywords: Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
Das Narayandas, and Dongkyu Chang Abstract— This study investigates the comprehensive and multidimensional effects of quota frequency on sales force performance. We develop a theory of salespeople’s behavior... View Details
Keywords: Dina Gerdeman
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
is a writer based in the Boston area. [Image: stock_colors] Related Reading What's the Ideal Frequency for a Sales Quota? Money and Quotas Motivate the Sales Force Best Why Salespeople Struggle at Leading... View Details
Keywords: by Michael Blanding
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
August 14, 2017 Harvard Business Review Study: More Frequent Sales Quotas Help Volume but Hurt Profits By: Chung, Doug J., and Das Narayandas Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 26 May 2022
- News
Bidding Up
trillion to date in worldwide government revenues through increased efficiencies in the sale of essential but difficult-to-auction entities ranging from radio wave frequencies to mineral and timber rights. Before the introduction of... View Details