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- October 2024
- Technical Note
Prompt Engineering
By: Michael Parzen and Jo Ellery
This note covers the basics of prompt engineering, a key tool for making use of modern generative AI. We discuss the principles of prompt engineering and illustrate these principles with techniques for asking questions. We further list the types of prompts that can be... View Details
Parzen, Michael, and Jo Ellery. "Prompt Engineering." Harvard Business School Technical Note 625-056, October 2024.
- 2024
- Working Paper
The Crowdless Future? Generative AI and Creative Problem Solving
The rapid advances in generative artificial intelligence (AI) open up attractive opportunities for creative problem-solving through human-guided AI partnerships. To explore this potential, we initiated a crowdsourcing challenge focused on sustainable, circular economy... View Details
Keywords: Large Language Models; Crowdsourcing; Generative Ai; Creative Problem-solving; Organizational Search; AI-in-the-loop; Prompt Engineering; AI and Machine Learning; Innovation and Invention
Boussioux, Léonard, Jacqueline N. Lane, Miaomiao Zhang, Vladimir Jacimovic, and Karim R. Lakhani. "The Crowdless Future? Generative AI and Creative Problem Solving." Harvard Business School Working Paper, No. 24-005, July 2023. (Revised July 2024.)
- 2016
- Working Paper
Innovating in Science and Engineering or 'Cashing In' on Wall Street? Evidence on Elite STEM Talent
By: Pian Shu
Using data on MIT bachelor's graduates from 1994 to 2012, this paper empirically examines the extent to which the inflow of elite talent into the financial industry affects the supply of innovators in science and engineering (S&E). I first show that finance does not... View Details
Shu, Pian. "Innovating in Science and Engineering or 'Cashing In' on Wall Street? Evidence on Elite STEM Talent." Harvard Business School Working Paper, No. 16-067, December 2015. (Revised November 2016.)
- September–October 2024
- Article
The Crowdless Future? Generative AI and Creative Problem-Solving
The rapid advances in generative artificial intelligence (AI) open up attractive opportunities for creative problem-solving through human-guided AI partnerships. To explore this potential, we initiated a crowdsourcing challenge focused on sustainable, circular economy... View Details
Keywords: Large Language Models; Generative Ai; Crowdsourcing; AI and Machine Learning; Creativity; Technological Innovation
Boussioux, Léonard, Jacqueline N. Lane, Miaomiao Zhang, Vladimir Jacimovic, and Karim R. Lakhani. "The Crowdless Future? Generative AI and Creative Problem-Solving." Organization Science 35, no. 5 (September–October 2024): 1589–1607.
- 2023
- Working Paper
Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani
The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement
Dell'Acqua, Fabrizio, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon, and Karim R. Lakhani. "Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality." Harvard Business School Working Paper, No. 24-013, September 2023.
- January 2025
- Case
Summer Health: Raising an AI-First Company?
By: Jeffrey J. Bussgang, Sarah Mehta and Maxim Pike Harrell
In October 2023, Summer Health CEO Ellen DaSilva arrived at a defining juncture for her pediatric telehealth startup. Founded in 2021, Summer Health offered parents rapid access to licensed pediatricians via text message. DaSilva, an experienced telehealth executive,... View Details
Keywords: AI and Machine Learning; Technology Adoption; Entrepreneurship; Leadership; Health Industry; Telecommunications Industry; United States
Bussgang, Jeffrey J., Sarah Mehta, and Maxim Pike Harrell. "Summer Health: Raising an AI-First Company?" Harvard Business School Case 825-083, January 2025.
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
will be displaced in large numbers. Those job losses will be partially offset by job gains for machine learning specialists and emerging jobs like prompt engineers. But, once companies learn how to exploit generative AI, we can anticipate... View Details
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
Harvard Business School Professor Amy Edmondson experienced her first big-stakes professional failure when she was just starting out in her academic career, some 30 years ago, after a decade working in engineering and consulting. Little... View Details
Keywords: by Michael Blanding
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner... View Details
Keywords: by Dina Gerdeman
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
results. Additional study on the phrasing or engineering of AI prompts could also help improve results, says Brand, who along with Ngwe is exploring uses for GPT in market research for business units within... View Details
Keywords: by Kristen Senz
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
journaling where they write their responses to the prompts below and then we discuss them together. Whether or not you have a coach with whom to process your answers to these prompts, you should find journaling your responses to be a... View Details
Keywords: by Julia Austin
- 15 Dec 2015
- First Look
December 15, 2015
examine the selection of students going into finance or science and engineering (S&E). I find that academic achievement in college is negatively correlated with a propensity to take a job in finance and positively correlated with a... View Details
Keywords: Carmen Nobel
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
engineers were capable of calibrating the recommendation algorithm to do this. Decisions were based on the knowledge that “outrage equals attention” and that “clickbait” (misleading headlines for content of dubious value) had to be... View Details
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 15 Sep 2014
- Research & Ideas
Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers
The research, based in France, was prompted by an ongoing regulatory debate within the European Union. "In Europe, there has been intense discussion about taxing high incomes in general, and bankers in specific," Vallée explains. In the... View Details
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
has always been quality, a competitive advantage that prompted many Americans to stop buying GM and Ford brands. Toyota can only regain its footing by transforming itself from top to bottom to deliver the highest quality automobiles. When... View Details
- 16 Jan 2014
- Research & Ideas
Resolving Patent Disputes that Impede Innovation
prompted a new research paper that starts to investigate ways to make these patents less volatile and more efficient—and makes the case for increased government involvement. "Standards are ubiquitous and necessary," says Josh... View Details
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
prompting mangers to ask: How can I choose which of these tools is right for my organization? EE: What topics are explored in BCAO's Managers as Teachers module, and why is the module "optional"? Upton: In BCAO, participants... View Details
Keywords: by Staff
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
protect against a company’s having extensive control over its workforce without paying for employee benefits and social security taxes. Until recently, Work 2.0 worked. Now the Work 3.0 era has dawned, prompted by the rapid rise of... View Details