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- September 2017 (Revised March 2023)
- Background Note
Production Processes
By: Willy Shih and Michael W. Toffel
This note describes four broad categories of process architectures and then examines the nature of task assignment that typically would be found in a factory organized along the lines of each process type. It then delves more deeply into work flow policies, materials... View Details
Keywords: Production Management; Production Planning; Production Scheduling; Process Analysis; Process Maps; Processing Times; Process Improvement; Production; Management; Product; Consumer Products Industry; Manufacturing Industry
Shih, Willy, and Michael W. Toffel. "Production Processes." Harvard Business School Background Note 618-023, September 2017. (Revised March 2023.)
- September 1988 (Revised September 1994)
- Background Note
Note on Process Analysis (Abridged)
By: Roy D. Shapiro
Provides an introductory note to production processes and the use of flow diagrams. View Details
Keywords: Management Analysis, Tools, and Techniques; Management Practices and Processes; Production
Shapiro, Roy D. "Note on Process Analysis (Abridged)." Harvard Business School Background Note 689-032, September 1988. (Revised September 1994.)
- October 2002 (Revised May 2021)
- Case
Group Process in the Challenger Launch Decision (A)
By: Amy C. Edmondson and Laura Feldman
The night before the launch of the Challenger shuttle, officials from Morton Thiokol (Solid Rocket Booster manufacturer) and NASA participated in a teleconference to discuss whether to postpone the shuttle launch due to predicted low temperatures at Kennedy Space... View Details
Keywords: Process Analysis; Problems and Challenges; Groups and Teams; Engineering; Risk Management; Analysis; Decision Making; Aerospace Industry; United States
Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (A)." Harvard Business School Case 603-068, October 2002. (Revised May 2021.)
- September 1974 (Revised July 1979)
- Background Note
A Note on Process Analysis
By: Paul W. Marshall
Provides an introductory note to production processes and the use of flow diagram. View Details
Marshall, Paul W. "A Note on Process Analysis." Harvard Business School Background Note 675-038, September 1974. (Revised July 1979.)
- September 1993 (Revised August 2011)
- Exercise
ExtendSim® Simulation Exercises in Process Analysis (B)
By: Roy D. Shapiro
Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
- September 1993 (Revised August 2011)
- Exercise
ExtendSim® Simulation Exercises in Process Analysis (A)
By: Roy D. Shapiro
First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A)." Harvard Business School Exercise 694-039, September 1993. (Revised August 2011.)
- September 1994 (Revised August 2011)
- Supplement
ExtendSim® Simulation Exercises in Process Analysis (B2))
By: Roy D. Shapiro
Solutions and detailed discussion of exercises from the (B) case. Unadvertised per Case Records. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B2))." Harvard Business School Supplement 695-020, September 1994. (Revised August 2011.)
- September 1994 (Revised August 2003)
- Exercise
EXTEND Simulation Exercises in Process Analysis (C), Exercise Three
By: Roy D. Shapiro
Third set of exercises meant to be used with EXTEND, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
Keywords: Business Processes
Shapiro, Roy D. "EXTEND Simulation Exercises in Process Analysis (C), Exercise Three." Harvard Business School Exercise 695-021, September 1994. (Revised August 2003.)
- September 1994 (Revised August 2011)
- Supplement
ExtendSim® Simulation Exercises in Process Analysis (A2)
By: Roy D. Shapiro
Solutions and detailed discussion of exercises from the (A) case. Unadvertised per Case Records. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A2)." Harvard Business School Supplement 695-019, September 1994. (Revised August 2011.)
- January 1986 (Revised September 1987)
- Exercise
Simulation Exercises in Process Analysis (B): Exercise 2
By: Roy D. Shapiro
Keywords: Business Processes
Shapiro, Roy D. "Simulation Exercises in Process Analysis (B): Exercise 2." Harvard Business School Exercise 686-110, January 1986. (Revised September 1987.)
- August 1992
- Article
The Process of Assisted Negotiations: A Network Analysis
By: Kathleen L. McGinn, S. B. White and D. Iacobucci
Keywords: Negotiation
McGinn, Kathleen L., S. B. White, and D. Iacobucci. "The Process of Assisted Negotiations: A Network Analysis." Group Decision and Negotiation 1, no. 2 (August 1992): 117–135.
- October 1987 (Revised October 1988)
- Exercise
Simulation Exercises in Process Analysis (C): Exercise 3
By: Roy D. Shapiro
Keywords: Business Processes
Shapiro, Roy D. "Simulation Exercises in Process Analysis (C): Exercise 3." Harvard Business School Exercise 688-022, October 1987. (Revised October 1988.)
- January 1986 (Revised September 1987)
- Exercise
Simulation Exercises in Process Analysis (A): Exercise 1
By: Roy D. Shapiro
Keywords: Business Processes
Shapiro, Roy D. "Simulation Exercises in Process Analysis (A): Exercise 1." Harvard Business School Exercise 686-109, January 1986. (Revised September 1987.)
- September 1995 (Revised March 2023)
- Background Note
Process Fundamentals
By: Ann E. Gray and James Leonard
This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram... View Details
Gray, Ann E., and James Leonard. "Process Fundamentals." Harvard Business School Background Note 696-023, September 1995. (Revised March 2023.)
- 01 Apr 1995
- Conference Presentation
Exploratory Analysis of the Creative Process in Problem Solving
By: J. Ruscio, Teresa M. Amabile and D. Whitney
- December 1985
- Article
An Empirical Analysis of the Interfirm Equity Investment Process
By: W. Mikkelson and R. S. Ruback
Mikkelson, W., and R. S. Ruback. "An Empirical Analysis of the Interfirm Equity Investment Process." Journal of Financial Economics 14, no. 4 (December 1985): 523–553.
- February 1986 (Revised September 1987)
- Supplement
Simulation Exercises in Process Analysis (A2): Discussion of Exercise 1
By: Roy D. Shapiro
Shapiro, Roy D. "Simulation Exercises in Process Analysis (A2): Discussion of Exercise 1." Harvard Business School Supplement 686-111, February 1986. (Revised September 1987.)
- February 2010
- Background Note
Marketing Analysis Toolkit: Situation Analysis
By: Thomas J. Steenburgh and Jill Avery
Before managers can begin to formulate marketing strategies for their businesses, they must have a strong understanding of the internal and external marketing environments in which they are operating. In this note, we present three methods for collecting and analyzing... View Details
Keywords: Five Forces Framework; SWOT Analysis; Marketing Strategy; Demand and Consumers; Industry Structures; Strategic Planning
Steenburgh, Thomas J., and Jill Avery. "Marketing Analysis Toolkit: Situation Analysis." Harvard Business School Background Note 510-079, February 2010.
- June 1984 (Revised July 1985)
- Background Note
The Marketing Process
Describes and explains the marketing process and its six phases: implementation, programming, allocating and budgeting, analysis and research, marketing planning, strategy formulation, and monitoring and auditing. View Details
Keywords: Marketing
Shapiro, Benson P. "The Marketing Process." Harvard Business School Background Note 584-146, June 1984. (Revised July 1985.)
- February 1986 (Revised September 1987)
- Supplement
Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2
By: Roy D. Shapiro
Shapiro, Roy D. "Simulation Exercises in Process Analysis (B2): Discussion of Exercise 2." Harvard Business School Supplement 686-114, February 1986. (Revised September 1987.)