Platform As A Service - Publications - Faculty & Research

02 Feb 2021
News

Cities as a Platform to Mix Up Knowledge

18 Apr 2023
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The Rebirth of Software as a Service

07 Nov 2014
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Taylor Swift and the Economics of Music as a Service

26 Jul 2016
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HourlyNerd Rebrands as an Enterprise Talent Platform

co-CEO Petitti. “For the first time, businesses are using a unified (internal, external, knowledge) approach to solve problems and capitalize on opportunities. With Catalant, they can access the exact expertise or knowledge needed in... View Details

01 Dec 2011
News

At Your Service

notes Frei, the UPS Foundation Professor of Service Management. Morriss, the cofounder and managing director of the Concire Leadership Institute, which advises managers in the public, private, and nonprofit sectors, says that View Details

03 Apr 2020
News

If You Want to Survive a Downturn? Build a Better Platform

25 Aug 2022
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A New Platform for Alumni Engagement

panel discussing AI in financial services. “My objective as a founder of an AI-driven company was to ground how we actually use it,” says Salas. “I wanted to give concrete examples of how AI is enabling us... View Details

Keywords: April White

29 May 2019
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A Study of More Than 250 Platforms Reveals Why Most Fail

17 Nov 2020
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High skills freelance economy surges as digital talent platforms help build new on-demand workforce.

25 Apr 2014
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A model of service

Through 20 years spent as director of All Souls Soup Kitchen in New York City, Ashley Garrett (MBA 1987) transformed volunteer work into an educational experience for students. At All Souls, a feeding... View Details

01 Mar 2003
News

Service with a Smile

when one is angry or disappointed as an example, Roberts and Côté advise employers to “minimize the frequency of unpleasant emotions that employees need to suppress.” Thus, as Roberts said in View Details

Keywords: Laura Morgan Roberts; Stephane Cote; Publishing Industries (except Internet); Information

01 Jun 2001
News

Platforms and Collaborations

platform from Art Technology Group, then in its infancy. This inherent flexibility has helped the platform age gracefully. Even after five years in use, a student team’s... View Details

Keywords: Educational Services; Educational Services

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

priorities of the business.” Because this alignment is difficult to accomplish, they argue, “it creates a powerful competitive advantage.” How does a professional service firm... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

01 Sep 2013
News

Beantown as a Beacon

replicated elsewhere. Here are a few Boston-born ideas highlighted by the event's panelists that appear ready for export. TWO BIRDS, ONE JOB Attacking poverty and a national labor shortage While serving... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

24 Apr 2014
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Using technology to create a platform for discussion

online membership. “We wanted to offer a platform where people can talk about gender issues on campus and create a supportive environment,” she says. Expressing View Details

11 Feb 2015
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Dedicated to a public service mission

Wrendon Hunt (MBA 2012) was raised to be an upstander. “My father always talked about serving causes greater than ourselves,” says Hunt, who is a 2014–2015 White House Fellow. He describes his yearlong appointment at the Department of... View Details

11 Jun 2013
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‘Financialization’ as a Cause of Economic Malaise

15 Sep 2017
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Build Your CORe as a Global Thinker

01 Mar 2018
News

Can a Digital Platform Open Up the Opaque Metals Industry?

revenues compared to third-party traders who orchestrated sales between the two. “It felt fundamentally unfair to us,” Eykher says. “We figured there had to be a better way to do things.” In September 2017, they launched Open Mineral,... View Details

Keywords: Nicole Torres

17 Apr 2018
News

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