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- 27 Jun 2022
- News
Monitoring Employees Makes Them More Likely to Break Rules
- 01 Mar 2021
- News
Manage the Suppliers That Could Harm Your Brand
- 22 Feb 2022
- News
New Urban Order
compelling,” says Senior Lecturer John Macomber, coauthor with Joseph Allen of Healthy Buildings: How Indoor Spaces Drive Performance and Productivity. “In other words, more and more of these companies will enter the mainstream.” The need... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
came in? Cunningham: I was not on site, but certainly a lot of folks on the team were. We really closely monitored the results and we look at results across three different dimensions. We always look at the consumer dimension, so what are... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
dollars in lost sales and customer goodwill. Ton is currently working with a nationwide chain to estimate the magnitude of this problem and identify its drivers. "We have found large and systematic variation in performance in 250 stores... View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
say $3 — in return for a share of the revenues, typically 50 percent. This allowed the retailers to break even with just one or two rentals. Monitoring and technology, however, are key to implementation of the plan, and the new system... View Details
- 01 Jun 2022
- News
Vision: Into the Breach
large, established carriers, which write policies to cover cyberattacks but do little to preempt them, At-Bay takes a preventive approach to cyber insurance. Before signing up a new policyholder, the company performs non-intrusive... View Details
Keywords: Alexander Gelfand
- 01 Dec 2008
- News
Lesson from the Fall
The awarding of “up-front” bonuses — before cash and profits from commercial endeavors — invites employees to maximize their short-term interests while compromising the company’s long-term interests. Systems of reward that ignore comparative measures of business View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
increased expectations for hard, measurable results. Which seems only fair, right? The problem: Nonprofits can lose sight of their mission if a major funder's performance measurement priorities don't align with the necessary actions to... View Details
- 01 Mar 2017
- News
How Deep Brain Stimulation Could Change Medicine
he performed in the operating room as doctors tinkered inside his brain. All the while, Bennet and his team monitored the tremors as neurosurgeon Lee inserted the electrodes, making sure that each found its... View Details
Keywords: Janelle Nanos
- 01 Jun 2007
- News
KPMG for Mayor!
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing services like procurement support and... View Details
- 11 Jul 2012
- News
A Man, and a Plan, in Africa
$70 million to almost $700 million—to reduce poverty and achieve sustainable economic growth. Then, with MCC assistance, countries take the lead in designing and implementing programs, with both the MCC and the recipient country conducting regular and rigorous View Details
- 01 Dec 2016
- News
Case Study: Sweat the Technique
they exercise, and then monitor it for visual cues indicating when, what, and how much to drink. Hydration can dramatically affect athletes, says Nix founder and CEO Meridith Unger (MBA 2010), a former college basketball player and... View Details
Keywords: Dan Morrell
- 23 Oct 2019
- News
Hands-on Simulations Complement the Case Method
found the exercise to be particularly effective at helping him understand the complexities of team dynamics. “The simulation made clear the importance of every detail of a production line, from the positioning of the various workstations to the actual tasks being View Details
Keywords: Educational Innovation
- 01 Oct 1996
- News
New Releases
vision has resulted in many financially driven companies becoming more mission-oriented. In this changing climate, HBS professor Robert Kaplan and David Norton (DBA '73), president of Renaissance Solutions, offer a performance measurement... View Details
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
Bjerg is staring blankly at his computer screen. He adjusts his two monitors and fiddles with the speakers as he awaits the start of his next League of Legends battle. As he does many days, Bjerg will sit here playing the popular video... View Details
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
"focused factories." An example is the Shouldice Hospital in Canada, which performs hernia operations exclusively. Its operations are substantially cheaper and higher quality than those in a traditional hospital because it focuses its... View Details
- 01 Mar 2009
- News
Where Are They Now?
financial measures of performance,” he says. “How do you design a performance measurement system that is both useful for monitoring purposes and motivates people to do the right thing? We know that financial... View Details
- 01 Jun 2010
- News
M.I.A. Boards
company; evaluate the performance of senior managers; set executive compensation; approve key strategic and financial decisions; nominate candidates for shareholders to elect as directors; and ensure the company’s integrity,... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
1977) (Logos Press) By focusing on three areas—vision, process, and output—managers can improve their performance and satisfaction within their businesses and in their personal lives. This book brackets management insights with a... View Details