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- November 2017
- Case
Outrageous Ambition: Duke University
By: William C. Kirby and Yuanzhuo Wang
Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details
Keywords: Duke University; University Governance; Internationalization; Duke Kunshan University; Interdisciplinarity; Higher Education; Interdisciplinary Studies; Global Strategy; Governing and Advisory Boards; Business History; Growth and Development Strategy; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Strategic Planning; Education Industry; United States; China; Singapore
Kirby, William C., and Yuanzhuo Wang. "Outrageous Ambition: Duke University." Harvard Business School Case 318-043, November 2017.
- 2019
- Book
Love Your Enemies: How Decent People Can Save America from the Culture of Contempt
By: Arthur C. Brooks
To get ahead today, you have to be a jerk, right?
Divisive politicians. Screaming heads on television. Angry campus activists. Twitter trolls. Today in America, there is an “outrage industrial complex” that prospers by setting American against... View Details
Divisive politicians. Screaming heads on television. Angry campus activists. Twitter trolls. Today in America, there is an “outrage industrial complex” that prospers by setting American against... View Details
Keywords: Political Participation; Political Culture; Moral Sensibility; Government and Politics; Society; United States
Brooks, Arthur C. Love Your Enemies: How Decent People Can Save America from the Culture of Contempt. New York: Broadside Books, 2019. (National bestseller.)
- July 11, 2023
- Article
How Reputation Does (and Does Not) Drive People to Punish Without Looking
By: Jillian J. Jordan and Nour S. Kteily
Punishing wrongdoers can confer reputational benefits, and people sometimes punish without careful consideration. But are these observations related? Does reputation drive people to people to “punish without looking”? And if so, is this because unquestioning... View Details
Keywords: Opposing Perspectives; Outrage Culture; Signaling; Ideology; Moralistic Punishment; Perspective; Behavior; Reputation; Decision Making
Jordan, Jillian J., and Nour S. Kteily. "How Reputation Does (and Does Not) Drive People to Punish Without Looking." Proceedings of the National Academy of Sciences 120, no. 28 (July 11, 2023).
- Forthcoming
- Article
Punitive but Discerning: Reputation Can Fuel Ambiguously-Deserved Punishment, but Does Not Erode Sensitivity to Nuance
By: Jillian J. Jordan and Nour Kteily
The desire to appear virtuous can motivate people to punish wrongdoers, a desirable outcome when punishment is clearly deserved. Yet claims that “virtue signaling” is fueling a culture of outrage suggest that reputation concerns may inspire even potentially unmerited... View Details
Jordan, Jillian J., and Nour Kteily. "Punitive but Discerning: Reputation Can Fuel Ambiguously-Deserved Punishment, but Does Not Erode Sensitivity to Nuance." Journal of Personality and Social Psychology (forthcoming).
- January 2025
- Case
Shifting Winds: DEI in Corporate America
By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Demographics; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Consulting Industry; Auto Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; Motorcycle Industry; Technology Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
Rose, Clayton S., Maisie Wiltshire-Gordon, and David Lane. "Shifting Winds: DEI in Corporate America." Harvard Business School Case 325-017, January 2025.
- Web
Podcast - Business & Environment
challenges and successes in the utility sector and shares career advice for those looking to work in AI and clean energy. A Preview of COP29: What Business Leaders Should Know with Outrage & Optimism Co-hosts 06 NOV 2024 | Climate Rising... View Details
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
industry. That’s because the company employs a large number of retail workers who earn less than, say, engineers, and that lower pay grade will skew the average employee pay figure lower. “You may say the pay ratio at Apple looks View Details
Keywords: by Dina Gerdeman
- Web
Leadership - Faculty & Research
employees spanning global hubs, retail stores, and manufacturing plants, LEGO leaders had to consider work design, employee experience, and adherence to its core cultural values. The hybrid work policy faced compliance challenges, and a... View Details
- Web
Social Enterprise - Faculty & Research
United States. Public outrage over the deaths of Black people at police and vigilante hands in 2020 had prompted an outpouring of corporate statements, commitments, and stepped-up investments in DEI. Then, in the aftermath of the June... View Details
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
Riley was naturally drawn to graffiti because of its significance in hip-hop culture and for how it helped him find his voice. “Being neurodivergent and having learning differences, creative outlets like drawing were always a way for me... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
managers. Among the paper’s key points: Women are stuck at the bottom of the ladder Despite the public outrage the pay gap has inspired in recent years, women continue to bring home lighter paychecks. In 2018, a women earned 81 cents for... View Details
Keywords: by Dina Gerdeman
- Web
Buy Now, Pay Later: Credit and Charity
credit were not profit-making enterprises but charities. In fifteenth-century Italy, outraged by the high rates charged by moneylenders, the papal governor of Perugia established the first monte pietatis, a public pawnshop that charged... View Details
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
native men and women. We show that these effects were driven by the large and positive impact of immigration on native men’s employment and occupational standing, which increased the supply of "marriageable men." We also explore alternative mechanisms—changes in sex... View Details
Keywords: Dina Gerdeman
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
constructive agreement. As disagreement and conflict intensify, sophisticated negotiators should expect biased perceptions, both on their own side and the other side. Less seasoned players tend to be shocked and outraged by perceived... View Details
Keywords: by James K. Sebenius
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
year. Just as much a cultural pioneer, Peruvian Gastón Acurio and his wife founded upscale restaurant Astrid & Gastón in Lima 20 years ago, and has since spread their dining empire. Now consisting of 32 restaurants in 11 countries,... View Details
- 01 Dec 1997
- News
A Piece of the Action
Seattle, for example—are also centers of technological advancement, none has been able to duplicate the accelerated pace, the technical expertise, the outrageous dollar figures, the continued double-digit growth, or the extensive... View Details
Keywords: Susan Young
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
"shameful," especially for companies in need of federal bailouts. Such pay, he said, is "exactly the kind of disregard for the costs and consequences of their actions that brought about this crisis—a culture of narrow... View Details
Keywords: by Roger Thompson
- 01 Jun 2010
- News
M.I.A. Boards
that focus on the perceived cause of the most recent crash. These efforts have ignored the enduring cultural problems of CEO-board collusive relationships and the lack of shareholder power. The result is the imposition of ineffective,... View Details
- 01 Sep 2009
- News
Over the Top
Street’s outsize pay packages “shameful,” especially for companies in need of federal bailouts. Such pay, he said, is “exactly the kind of disregard for the costs and consequences of their actions that brought about this crisis — a View Details
- 17 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 2/5
words to share how outraged and disappointed I am by the continued extrajudicial killing of Black men and women. I feel a deep tension as I am inspired by the energy and passion of those that have gathered to stand together across the... View Details