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Publications

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Filter Results: (148) Arrow Down Arrow Up

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  • All HBS Web  (148)
    • News  (14)
    • Research  (115)
    • Multimedia  (1)
  • Faculty Publications  (51)

Show Results For

  • All HBS Web  (148)
    • News  (14)
    • Research  (115)
    • Multimedia  (1)
  • Faculty Publications  (51)
Page 1 of 148 Results →
  • Article

Overcoming the Outcome Bias: Making Intentions Matter

By: Ovul Sezer, Ting Zhang, Francesca Gino and Max Bazerman
People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this... View Details
Keywords: Outcome Bias; Intentions; Joint Evaluation; Judgment; Separate Evaluation; Goals and Objectives; Prejudice and Bias; Judgments; Performance Evaluation; Outcome or Result
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Sezer, Ovul, Ting Zhang, Francesca Gino, and Max Bazerman. "Overcoming the Outcome Bias: Making Intentions Matter." Organizational Behavior and Human Decision Processes 137 (November 2016): 13–26.
  • 01 Apr 2008
  • Working Paper Summaries

No Harm, No Foul: The Outcome Bias in Ethical Judgments

Keywords: by Francesca Gino, Don A. Moore & Max H. Bazerman
  • 2018
  • Working Paper

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel
Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection accuracy is critical to inspections being a useful input to assessing risks, allocating quality... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Performance Evaluation; Food and Beverage Industry; Service Industry
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Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Harvard Business School Working Paper, No. 17-090, April 2017. (Revised October 2018. Formerly titled "Assessing the Quality of Quality Assessment: The Role of Scheduling". Featured in Forbes, Food Safety Magazine, and Food Safety News.)
  • June 2020
  • Article

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Governing Rules, Regulations, and Reforms
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Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Management Science 66, no. 6 (June 2020): 2396–2416. (Revised February 2019. Featured in Harvard Business Review, Forbes, Food Safety Magazine, Food Safety News, and KelloggInsight. (2020 MSOM Responsible Research Finalist.))
  • Article

Optimality Bias in Moral Judgment

By: Julian De Freitas and Samuel G.B. Johnson
We often make decisions with incomplete knowledge of their consequences. Might people nonetheless expect others to make optimal choices, despite this ignorance? Here, we show that people are sensitive to moral optimality: that people hold moral agents accountable... View Details
Keywords: Moral Judgment; Lay Decision Theory; Theory Of Mind; Causal Attribution; Moral Sensibility; Decision Making
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De Freitas, Julian, and Samuel G.B. Johnson. "Optimality Bias in Moral Judgment." Journal of Experimental Social Psychology 79 (November 2018): 149–163.
  • 2008
  • Chapter

Business Archives and Overcoming Survivor Bias

By: G. Jones
Among the most longstanding criticisms of business history as an academic discipline is the bias caused towards studying successful firms rather than failures, and the related use of longevity as a major criterion for success. The grand narratives of business history... View Details
Keywords: Business Ventures; Business History; Archives; Failure; Success
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Jones, G. "Business Archives and Overcoming Survivor Bias." In Business Archives. Reflections and Speculations, edited by M. Anson. London: Business Archives Council, 2008.
  • 2023
  • Working Paper

Feature Importance Disparities for Data Bias Investigations

By: Peter W. Chang, Leor Fishman and Seth Neel
It is widely held that one cause of downstream bias in classifiers is bias present in the training data. Rectifying such biases may involve context-dependent interventions such as training separate models on subgroups, removing features with bias in the collection... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Prejudice and Bias
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Chang, Peter W., Leor Fishman, and Seth Neel. "Feature Importance Disparities for Data Bias Investigations." Working Paper, March 2023.
  • 2022
  • Working Paper

Confidence, Self-Selection and Bias in the Aggregate

By: Benjamin Enke, Thomas Graeber and Ryan Oprea
The influence of behavioral biases on aggregate outcomes like prices and allocations depends in part on self-selection: whether rational people opt more strongly into aggregate interactions than biased individuals. We conduct a series of betting market, auction and... View Details
Keywords: Prejudice and Bias; Cognition and Thinking; Markets; Price
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Enke, Benjamin, Thomas Graeber, and Ryan Oprea. "Confidence, Self-Selection and Bias in the Aggregate." NBER Working Paper Series, No. 30262, July 2022.
  • 2011
  • Article

Bias in Search Results?: Diagnosis and Response

By: Benjamin Edelman
I explore allegations of search engine bias, including understanding a search engine's incentives to bias results, identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses,... View Details
Keywords: Prejudice and Bias; Motivation and Incentives; Outcome or Result; Markets; Legal Liability; Policy; Search Technology; Performance Evaluation; Governing Rules, Regulations, and Reforms
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Edelman, Benjamin. "Bias in Search Results?: Diagnosis and Response." Indian Journal of Law and Technology 7 (2011): 16–32.
  • Article

Physician–patient Racial Concordance and Disparities in Birthing Mortality for Newborns

By: Brad N. Greenwood, Rachel R. Hardeman, Laura Huang and Aaron Sojourner
Recent work has emphasized the benefits of patient–physician concordance on clinical care outcomes for underrepresented minorities, arguing it can ameliorate outgroup biases, boost communication, and increase trust. We explore concordance in a setting where racial... View Details
Keywords: Racial Bias; Birthing Outcomes; Concordance; Mortality; Health Care and Treatment; Race
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Greenwood, Brad N., Rachel R. Hardeman, Laura Huang, and Aaron Sojourner. "Physician–patient Racial Concordance and Disparities in Birthing Mortality for Newborns." Proceedings of the National Academy of Sciences 117, no. 35 (September 1, 2020): 21194–21200.
  • 02 Aug 2021
  • Blog Post

ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

Thought, one of the organizations that has received a grant from the New Commonwealth Racial Equity and Social Justice Fund. Photo by Noelia Castillo/Elevated Thought The high-profile deaths last year of Ahmaud Arbery, Breonna Taylor, Tony McDade, and George Floyd were... View Details
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

when investors will disregard stock research entirely? And if they did, what other forms of analysis would they likely find more reliable? A: This would be a great outcome indeed, but probably for different reasons than intended by the... View Details
Keywords: by Ann Cullen; Financial Services
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

look at the outcomes of these algorithms to detect these biases in the first place. “The positive outlook here is—if you compare algorithmic bias to human bias—with algorithmic bias, you can at least offer... View Details
Keywords: by Rachel Layne
  • 15 Jun 2021
  • News

Alumni Work to Reverse Bias Through Philanthropy

The high-profile deaths last year of Ahmaud Arbery, Breonna Taylor, Tony McDade, and George Floyd were not the first tragic outcomes of racial injustice in the United States to send shock waves across the globe. But in their wake—and in... View Details
Keywords: Deborah Blagg

    The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities

    We show that the use of algorithms to predict race has significant limitations in measuring and understanding the sources of racial disparities in finance, economics, and other contexts. First, we derive theoretically the direction and magnitude of measurement... View Details
    • Summer 2021
    • Article

    Predictable Country-level Bias in the Reporting of COVID-19 Deaths

    By: Botir Kobilov, Ethan Rouen and George Serafeim
    We examine whether a country’s management of the COVID-19 pandemic relate to the downward biasing of the number of reported deaths from COVID-19. Using deviations from historical averages of the total number of monthly deaths within a country, we find that the... View Details
    Keywords: COVID-19; Deaths; Reporting; Incentives; Government Policy; Health Pandemics; Health Care and Treatment; Country; Crisis Management; Outcome or Result; Reports; Policy
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    Kobilov, Botir, Ethan Rouen, and George Serafeim. "Predictable Country-level Bias in the Reporting of COVID-19 Deaths." Journal of Government and Economics 2 (Summer 2021).
    • 2023
    • Working Paper

    The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities

    By: David S. Scharfstein and Sergey Chernenko
    We show that the use of algorithms to predict race has significant limitations in measuring and understanding the sources of racial disparities in finance, economics, and other contexts. First, we derive theoretically the direction and magnitude of measurement bias in... View Details
    Keywords: Racial Disparity; Paycheck Protection Program; Measurement Error; AI and Machine Learning; Race; Measurement and Metrics; Equality and Inequality; Prejudice and Bias; Forecasting and Prediction; Outcome or Result
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    Scharfstein, David S., and Sergey Chernenko. "The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities." Working Paper, April 2023.
    • 15 Jul 2009
    • Working Paper Summaries

    Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes

    Keywords: by Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay & Max H. Bazerman
    • Article

    Price and Quality Decisions by Self-Serving Managers

    By: Marco Bertini, Daniel Halbheer and Oded Koenigsberg
    We present a theory of price and quality decisions by managers who are self-serving. In the theory, firms stress the price or quality of their products, but not both. Accounting for this, managers exploit any uncertainty about the cause of market outcomes to credit... View Details
    Keywords: Causal Reasoning; Self-serving Bias; Strategic Orientation; Managerial Decision-making; Price; Quality; Decision Making; Theory
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    Bertini, Marco, Daniel Halbheer, and Oded Koenigsberg. "Price and Quality Decisions by Self-Serving Managers." International Journal of Research in Marketing 37, no. 2 (June 2020): 236–257.
    • 2018
    • Flash Talks

    What's Race Got to Do with It? The Interactive Effects of Race and Gender on Negotiation Outcomes

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