Other Financial Services - Publications - Faculty & Research

01 Dec 2017
News

In Service of Others

a very good idea.” “Serving in the military is a tremendous leadership experience,” Zak says. “Officers eat last. We are trained to understand that the lives of others matter more than ours. It’s about the mission, and it’s about... View Details

01 Feb 2000
News

Financial Services 24/7

well as access to other financial services such as credit cards, mortgages, mutual funds, insurance, and discount brokers, all conducted online. Because Internet-only banks... View Details

Keywords: Susan Young

31 Oct 2018
News

How Bad is Airline Service, Really? And Other Customer Service Complaints

07 Dec 2014
News

Connecting Low-Income Households with Financial Services

14 Oct 2014
News

Financial Services Support Mexico’s Most Underserved Communities

Alvaro Rodriguez-Arregui (MBA 1995), cofounder and managing partner of Ignia, explains how his organization’s impact investing has brought personal finance services to residents of the largest slum in Mexico City while also strengthening... View Details

01 Dec 2011
News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details

15 May 2013
News

Sustainability in Financial Services Is Not About Being Green

17 Apr 2018
News

Financial services firms expecting a hard Brexit, survey shows

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

dependent on their star talent and its motivation and productivity. As our economy shifts more toward “knowledge workers,” we believe that professional service firms will be a model for many other types of... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

01 Dec 2017
News

2017 in Finance: Helping Consumers Improve Their Financial Life

financial life. Think of it like a trip to the doctor: The doctor doesn’t just tell you your cholesterol level. He tells you what that means, how it compares to others in your age group, and what choices you... View Details

Keywords: Omer Ismail (MBA 2007), chief commercial officer, Marcus by Goldman Sachs, the firm’s digital consumer financial services business; Finance

19 Jun 2018
News

The Other Diversity Dividend

26 Mar 2013
News

Facebook's other first lady

Keywords: social media; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

24 Jun 2020
News

Unleashing Greatness in Others

17 Oct 2014
News

Committed to helping others

Eryn Schultz (MBA 2015) is concerned about access to healthy food and critical services for low-income families and plans to dedicate herself to helping those less fortunate. (Published October 2014) View Details

01 Sep 2008
News

Seeing Things Others Don’t

impressive results as he has moved in and out of stocks with an uncanny ability to anticipate their ups and downs amid the economy’s twists and turns. Said a colleague, “How do you explain genius? Ken just sees things others don’t.” View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Funds, Trusts, and Other Financial Vehicles

16 Jan 2014
News

Learning from Helping Others

as director in October, leaving a healthy program that now feeds 13,000 people 20,000 meals a year on a modest budget of $100,000. She hopes to pursue a career in public relations and photojournalism, but continues to volunteer at All Souls, and still manages the... View Details

Keywords: Jill Radsken; Health, Social Assistance

01 May 2013
News

Health Care’s Service Fanatics

16 Oct 2017
News

Take Time to Serve Others

academia, philanthropy, and community work. “I’m not a big fan of connecting the dots. Introspection should include self-criticism, but I don’t think I’ve ever worried about what others think of my decisions,” she observes. “At the core,... View Details

01 Feb 2000
News

Bart Harvey: Opportunities for Others

Wall Street might as well be a million miles away from Baltimore's tough Sandtown-Winchester neighborhood, but it is here that former investment banker Bart Harvey has found his calling. For years, Harvey, an introspective, religious person, had contemplated a life... View Details

01 Dec 2010
News

Three Recognized for Service

is chairman of E.D. Bullard Company in Lexington, Kentucky, and has served as a volunteer for twenty years. Corbett, COO of New York–based EMI Music Publishing, one of the world’s leading music companies, has volunteered for sixteen years. Stumm, principal of Stumm... View Details

Keywords: awards

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