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- All HBS Web (14)
- Faculty Publications (1)
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- All HBS Web (14)
- Faculty Publications (1)
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- 2022
- Working Paper
Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice
By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
proposed the idea of a low-cost quartz design that would compete in the market not on precision, but on fashion. SMH pursued the risky idea, but the project's young engineers, Elmar Mock and Jacque Muller, found themselves ostracized by... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
terminate an unprofitable relationship for fear of being ostracized for their actions), relationship-specific factors (competitive grandstanding, for instance, can lead to a decision by vendors to persist in unprofitable relationships).... View Details
Keywords: by Peter K. Jacobs