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- All HBS Web
(4,496)
- People (5)
- News (378)
- Research (3,521)
- Events (19)
- Multimedia (15)
- Faculty Publications (2,634)
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- August 2016 (Revised May 2018)
- Module Note
Strategy Execution Module 1: Managing Organizational Tensions
By: Robert Simons
This module reading lays the foundation for executing strategy using performance measurement and control systems. Properly applied, these systems can overcome the organizational blocks that impede the potential of all people who work in modern organizations. This... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Performance Measurement; Profit Planning; Organization Design; Profitable Growth; Management Attention; Organizational Conflict; Human Behavior; Strategy; Ethics; Goals and Objectives; Organizational Design; Management Analysis, Tools, and Techniques; Performance; Measurement and Metrics
Simons, Robert. "Strategy Execution Module 1: Managing Organizational Tensions." Harvard Business School Module Note 117-101, August 2016. (Revised May 2018.)
- Research Summary
Organizational Effectiveness
By: Frances X. Frei
This research studies the obstacles that systematically get in the way of organizational effectiveness. In the past I have paid particular attention to service organizations, which account for over 70% of organizations in most developed countries. This research... View Details
Keywords: Organizational Effectiveness; Organizations; Entrepreneurship; Service; Growth; Management
- 2014
- Working Paper
Product to Platform Transitions: Organizational Identity Implications
By: Elizabeth J. Altman and Mary Tripsas
Organizations are increasingly recognizing that value they once derived from offering standalone products can be significantly enhanced if they transition to platform-based businesses that harness the innovative capabilities of complementors. While the competitive... View Details
Keywords: Organizational Change; Organizational Identity; Ecosystems; Complementors; Managing Innovation; Organizational Change and Adaptation; Multi-Sided Platforms; Innovation and Management; Organizational Culture
Altman, Elizabeth J., and Mary Tripsas. "Product to Platform Transitions: Organizational Identity Implications." Harvard Business School Working Paper, No. 14-045, December 2013. (Revised September 2014.)
- 2022
- Other Teaching and Training Material
Organizational Behavior Reading: Managing Differences
By: Robin Ely and Colleen Ammerman
This reading provides principles and practices managers can draw upon to leverage differences in social identities - such as gender and race - to create more effective work relationships, teams, and organizations. The Essential Reading's first section draws upon... View Details
Keywords: Diversity; Groups and Teams; Prejudice and Bias; Identity; Management Practices and Processes
Ely, Robin, and Colleen Ammerman. "Organizational Behavior Reading: Managing Differences." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8394, 2022.
- March–April 1994
- Article
Managing for Organizational Integrity
By: L. S. Paine
Keywords: Business Ethics; Compliance; Management; Organizations; Values and Beliefs; Organizational Culture
Paine, L. S. "Managing for Organizational Integrity." Harvard Business Review 72, no. 2 (March–April 1994): 106–117. (Reprinted in The International Library of Management, Ethics in Business and Economics, vol. 1, edited by Thomas Donaldson and Thomas W. Dunfee. Aldershot, England: Dartmouth Publishing Company, Ltd., 1996. Also reprinted in Organizational Behavior: The Ethical Challenge, 2nd ed., edited by Yassin Sankar. Toronto, Canada: Canadian Scholars Press Inc., 2004, pp. 405-419.)
- 01 Jan 1987
- Conference Presentation
Knowledge Management in Organizational Planning
By: L. M. Applegate, T. S. Chen, B. R. Konsynski and J. F. Nunamaker
- August 2009 (Revised February 2011)
- Background Note
Managing Organizational Human Capital: Research Resources
By: Boris Groysberg and Ann Cullen
This technical note provides a list of library resources for researching various aspects of managing human capital within organizations. View Details
Keywords: Human Resources; Human Capital; Management Practices and Processes; Organizations; Research
Groysberg, Boris, and Ann Cullen. "Managing Organizational Human Capital: Research Resources." Harvard Business School Background Note 410-045, August 2009. (Revised February 2011.)
- July 1992
- Background Note
Managing Sales Interfaces: Organizational Factors
Keywords: Salesforce Management
Cespedes, Frank V. "Managing Sales Interfaces: Organizational Factors." Harvard Business School Background Note 593-001, July 1992.
- spring 1987
- Article
Knowledge Management in Organizational Planning
By: L. Applegate, T. Chen, B. Konsynski and J. Nunamaker
Applegate, L., T. Chen, B. Konsynski, and J. Nunamaker. "Knowledge Management in Organizational Planning." Journal of Management Information Systems 3, no. 4 (spring 1987): 20–38.
- September 2016 (Revised May 2018)
- Case
Zurich Insurance: Fostering People Management Practices
By: Boris Groysberg and Katherine Connolly
Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case provides background for the company, as... View Details
Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Architecture; Recruiting; Succession Planning; Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Human Capital; Human Resources; Insurance; Leadership; Diversity; Organizational Structure; Recruitment; Management Succession; Insurance Industry
Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Fostering People Management Practices." Harvard Business School Case 417-035, September 2016. (Revised May 2018.)
- 2003
- Chapter
Managing Across Borders: New Organizational Responses
By: Christopher A. Bartlett and Sumantra Ghoshal
- Article
Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management
By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
Atkinson, Mariam Krikorian, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova, and Paul Biddinger. "Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management." Health Security 19, no. 5 (September–October 2021): 508–520.
- Article
Managing Across Borders: New Organizational Responses
By: Christopher A. Bartlett and S. Ghoshal
Bartlett, Christopher A., and S. Ghoshal. "Managing Across Borders: New Organizational Responses." MIT Sloan Management Review 29, no. 1 (Fall 1987): 43–54. (Also in The History of Management Thought, edited by Peter J. Buckley, Ashgate Publishing, 2002; and in Smart Globalization: Designing Global Strategies, Creating Global Networks, edited by Anil K. Gupta and Eleanor Westney, San Francisco: Jossey-Bass Publishers, 2003.)
- December 2013
- Article
How Google Sold Its Engineers on Management
By: David A. Garvin
High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
Keywords: Organizational Behavior; Human Resource Management; Managing Change; Organizational Change; Analytics; Management; Leadership; Human Resources; Talent and Talent Management
Garvin, David A. "How Google Sold Its Engineers on Management." R1312D. Harvard Business Review 91, no. 12 (December 2013): 74–82.
- August 1989
- Article
Organizational Frame-Bending: Principles for Managing Reorientations
By: D. Nadler and Michael Tushman
Nadler, D., and Michael Tushman. "Organizational Frame-Bending: Principles for Managing Reorientations." Academy of Management Executive 3, no. 3 (August 1989): 194–204.
- 9 May 2013
- Conference Presentation
Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal
By: Luciana Silvestri and Ranjay Gulati
Keywords: Sustainability; Sustainability Management; Organizational Identity; Organizational Change and Adaptation; Mission and Purpose; Management; Strategy; Organizational Design; Alliances; Environmental Sustainability
Silvestri, Luciana, and Ranjay Gulati. "Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal." Paper presented at the Change and Sustainability Conference, Harvard Business School, Boston, MA, May 9, 2013.
- August 1995 (Revised September 1995)
- Background Note
Managing in an Information Age: Organizational Challenges and Opportunities
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Applegate, Lynda M. "Managing in an Information Age: Organizational Challenges and Opportunities." Harvard Business School Background Note 196-002, August 1995. (Revised September 1995.)
- April 2021
- Case
Franck Giovannini: Managing Succession to Sustain Organizational Excellence
By: Boris Groysberg and Evan M.S. Hecht
As world-renowned chef Franck Giovannini contemplated his future and the future of The Hôtel de Ville Restaurant, he wondered how would he handle the transition of leadership at the restaurant when it came time for him to step down. The Hôtel de Ville Restaurant was... View Details
Keywords: Restaurant Industry; Succession; Succession Planning; Leadership; Transition; Management Succession; Planning; Food and Beverage Industry; Switzerland
Groysberg, Boris, and Evan M.S. Hecht. "Franck Giovannini: Managing Succession to Sustain Organizational Excellence." Harvard Business School Case 421-083, April 2021.
- Article
Organizational Ambidexterity in Action: How Managers Explore and Exploit
By: Charles A. O'Reilly III and Michael L. Tushman
Dynamic capabilities have been proposed as a useful way to understand how organizations are able to adapt to changes in technology and markets. Organizational ambidexterity, the ability of senior managers to seize opportunities through the orchestration and integration... View Details
Keywords: Decision Choices and Conditions; Management Practices and Processes; Resource Allocation; Organizational Change and Adaptation; Organizational Design; Opportunities
O'Reilly, Charles A., III, and Michael L. Tushman. "Organizational Ambidexterity in Action: How Managers Explore and Exploit." California Management Review 53, no. 4 (Summer 2011): 5–21.