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  • All HBS Web  (1,828)
    • People  (3)
    • News  (191)
    • Research  (1,393)
    • Events  (12)
    • Multimedia  (6)
  • Faculty Publications  (611)
Page 1 of 1,828 Results →
  • Research Summary

Organizational Effectiveness

By: Frances X. Frei
This research studies the obstacles that systematically get in the way of organizational effectiveness.  In the past I have paid particular attention to service organizations, which account for over 70% of organizations in most developed countries.  This research... View Details
Keywords: Organizational Effectiveness; Organizations; Entrepreneurship; Service; Growth; Management
  • December 1992 (Revised September 1994)
  • Background Note

Note on Organizational Effectiveness

By: Michael Beer
Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details
Keywords: Organizational Design; Performance Efficiency
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Beer, Michael. "Note on Organizational Effectiveness." Harvard Business School Background Note 493-044, December 1992. (Revised September 1994.)
  • August 1994 (Revised June 1995)
  • Background Note

Managerial Effectiveness and Diversity: Organizational Choices

Defines "diversity" in organizational terms and provides a descriptive framework for understanding the ways organizations identify and respond to its challenges and opportunities. The four components or lenses of the framework are: motivators, mindset, methods,... View Details
Keywords: Customers; Organizations; Labor; Diversity Characteristics
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Gentile, Mary C. "Managerial Effectiveness and Diversity: Organizational Choices." Harvard Business School Background Note 395-020, August 1994. (Revised June 1995.)
  • 1984
  • Article

Organizational Culture and Marketing Effectiveness

By: Rohit Deshpandé and A. Parasuraman
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Deshpandé, Rohit, and A. Parasuraman. "Organizational Culture and Marketing Effectiveness." AMA Educators' Proceedings (1984): 137–140. (Scientific Method in Marketing.)
  • Teaching Interest

Organizational Behavior

Each of us maintains a set of beliefs and general assumptions about humans and their behavior, and those assumptions form the foundation for our beliefs about what motivates individuals; about how individuals make decisions; and about the ways in which the... View Details

Keywords: Organizational Behavior; Leadership; Motivation And Incentives; Decision-making; Culture
  • Article

Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management

By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
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Atkinson, Mariam Krikorian, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova, and Paul Biddinger. "Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management." Health Security 19, no. 5 (September–October 2021): 508–520.
  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • Video

Organizational Leadership

  • 2012
  • Working Paper

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
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Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)

    Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

    The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased... View Details

    • 2023
    • Chapter

    Organizational Development

    By: Min Basadur, Tim Basadur and Goran Calic
    Our review of the field of Organizational Development (OD) reveals an extensive range of tools which attempt to help organizations improve performance. We believe that OD should be studied differently: As a continuous process of change-making or innovation. How this... View Details
    Keywords: Change; Cognition and Thinking; Creativity; Organizational Change and Adaptation; Innovation and Management
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    Basadur, Min, Tim Basadur, and Goran Calic. "Organizational Development." Chap. 17 in Handbook of Organizational Creativity: Leadership, Interventions, and Macro Level Issues. Second Edition by Roni Reiter-Palmon and Sam Hunter, 239–255. Academic Press, 2023.
    • September–October 2013
    • Article

    Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

    By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
    The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
    Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
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    Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
    • 1995
    • Working Paper

    The Effect of Information Technology on Organizational Structure: A Critical Review

    By: Hossam Galal and Richard L. Nolan
    Citation
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    Galal, Hossam, and Richard L. Nolan. "The Effect of Information Technology on Organizational Structure: A Critical Review." Harvard Business School Working Paper, No. 96-011, October 1995.
    • 2017
    • Other Teaching and Training Material

    Organizational Behavior Reading: Leading Organizational Change

    By: Ryan Raffaelli
    This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
    Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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    Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
    • August 2001
    • Article

    Organizational Environments and Industry Exit: The Effects of Uncertainty, Munificence and Complexity

    By: Philip Anderson and Michael Tushman
    Keywords: Organizations; Risk and Uncertainty
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    Anderson, Philip, and Michael Tushman. "Organizational Environments and Industry Exit: The Effects of Uncertainty, Munificence and Complexity." Industrial and Corporate Change 10, no. 3 (August 2001): 675–711.
    • 2001
    • Working Paper

    Promoting Experimentation in Organizational Knowledge Creation: Effects of Status, Values and Rewards

    By: Fiona Lee, Amy C. Edmondson, Stefan Thomke and Monica Worline
    Citation
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    Lee, Fiona, Amy C. Edmondson, Stefan Thomke, and Monica Worline. "Promoting Experimentation in Organizational Knowledge Creation: Effects of Status, Values and Rewards." Harvard Business School Working Paper, No. 00-087, March 2001.
    • 2003
    • Working Paper

    The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery

    By: Robert S. Huckman and Gary P. Pisano
    Citation
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    Huckman, Robert S., and Gary P. Pisano. "The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery." Harvard Business School Working Paper, No. 03-083, January 2003.
    • 2002
    • Other Unpublished Work

    The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery

    By: Robert S. Huckman and Gary P. Pisano
    Keywords: Organizations; Performance; Health Care and Treatment
    Citation
    Related
    Huckman, Robert S., and Gary P. Pisano. "The Effect of Organizational Context on Individual Performance: Evidence from Cardiac Surgery." December 2002.
    • June 1994
    • Article

    The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women

    By: R. J. Ely
    Keywords: Organizations; Demographics; Identity; Relationships
    Citation
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    Ely, R. J. "The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women." Administrative Science Quarterly 39, no. 2 (June 1994): 203–238.
    • February 2004
    • Article

    How Subgroup Interests and Reputations Moderate the Effect of Organizational Identification on Cooperation

    By: J. Polzer
    Keywords: Groups and Teams; Interests; Reputation; Organizations; Cooperation
    Citation
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    Polzer, J. "How Subgroup Interests and Reputations Moderate the Effect of Organizational Identification on Cooperation." Journal of Management 30, no. 1 (February 2004): 71–96.
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