Operational Effectiveness - Publications - Faculty & Research

07 Oct 2014
News

Network Effect

after, because more genes with which to work would mean more avenues to explore in new drug development, exponentially increasing the chances of finding effective treatment and prevention. In 2004, the three families founded the Cure... View Details

Keywords: Linda Kush

01 Sep 2011
News

The Spangler Effect

operational fund.) Not someone who seeks public attention for his family’s philanthropic generosity, Spangler remembers his surprise at learning that the building would bear his name. “I didn’t quite know what to say,” he recounts. “I... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

13 Jun 2014
News

The Art of Effecting Change

opportunity that crossed my desk was a hotel in Telluride, Colorado. My local partners and I gutted, upgraded, and re-branded the property, and still own and operate Hotel Columbia today," she recalls. But the art world, too, seemed in... View Details

Keywords: Jill Radsken; Arts, Entertainment

01 Mar 2022
News

Effective Employee Development Starts with Managers

29 Jun 2020
News

An operating model for the next normal: Lessons from agile organizations in the crisis

09 Nov 2021
News

The Simple Secret of Effective Mentoring Programs

Keywords: Mentoring; mentorship

19 Jul 2023
News

How to Effectively Market Green Products

25 Apr 2014
News

Tapping into more effective water technologies

demand for fresh and pure water is forecast to exceed supply by 40 percent. "Few businesses are prepared for water scarcity and its impact upon operations and their supply chains," says Shenkar, adding that a small group of leaders is... View Details

24 Apr 2014
News

Clean water that provides a trickle-down effect

and wastewater-service provider in the Philippines, and has invested over $1.5 billion in water and wastewater facilities since 1997. Jaime Augusto Zobel de Ayala, also vice chairman of Manila Water, sees private operation of a public... View Details

15 Jul 2020
News

Making Corporate Boards More Effective - Virtual

01 Sep 2003
News

Neil MacKenna on Effective Job Search Strategies

An effective job search needs to be enormously disciplined, says Neil S. MacKenna (MBA 1949). Over the last two decades, hundreds of HBS alumni have benefited from MacKenna’s experience as an outplacement professional and the founder of... View Details

01 Apr 2000
News

Rethinking Call Centers: Effective Delivery of Service is Key

call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details