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Article

Who Benefits from Online Gig Economy Platforms?

By: Christopher T. Stanton and Catherine Thomas

Online labor platforms for short-term, remote work have many more job seekers than available jobs. Despite their relative abundance, workers capture a substantial share of the surplus from transactions. We draw this conclusion from demand estimates that imply workers'... View Details

Keywords: Gig Economy; Knowledge Workers; Online Platforms; Job Search; Governing Rules, Regulations, and Reforms; Wages; Demand and Consumers

Web

Winning with Digital Platforms Online Course | HBS Online

Vyas Assistant Vice President at TTK Healthcare Limited Understand the platform business landscape to work more effectively with platforms or respond to new opportunities in your industry. "HBS View Details

09 Dec 2015
Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

the competitive landscape of platforms, Zhu delved into data from Amazon.com, which serves both as the biggest online retailer in the United States and as a platform on which third-party retailers can sell... View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

December 2021
Case

Slice Labs: Creating a Fraud-free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page

"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details

Educators

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21 Apr 2016
News

Online Media Is Tested When Social Platforms Come to Town

February 2021
Article

Trust and Disintermediation: Evidence from an Online Freelance Marketplace

By: Grace Gu and Feng Zhu

As an intermediary improves trust between the two sides of its market to facilitate matching and transactions, it faces an increased risk of disintermediation: with sufficient trust, the two sides may circumvent the intermediary to avoid the intermediary’s fees. In... View Details

Keywords: Disintermediation; Intermediaries; Online Marketplace; Platform Strategy; Trust; Marketplace Matching; Digital Platforms

28 Jul 2020
News

Racism and Digital Design: How Online Platforms Can Thwart Racial Discrimination

Keywords: discrimination; Hospitality

February 2025
Teaching Note

Slice Labs: Creating a Fraud-Free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page

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Web

Harvard Business School Online Courses & Learning Platforms

year, 5-9 hrs/week Apply by September 10th, Enroll by September 13 $15,000 (four installments of $3,750) Credential What sets HBS Online apart? Our flexible, online programs are designed to bring the Harvard... View Details

2014
Working Paper

Search Diversion and Platform Competition Online Appendix

By: Andrei Hagiu and Bruno Jullien

24 Apr 2014
News

Using an online platform to reinvent education

With more than 350 million lessons delivered worldwide, on everything from arithmetic and physics to history and art, Salman Khan (MBA 2003) is on a mission to provide a free education for anyone, anywhere, through his not-for-profit Khan Academy. Students young and... View Details

02 Apr 2012
News

Do Online Dating Platforms Help Those Who Need Them Most?

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

evaluating and building online social platforms in the future. "If you're asking whether these sites help the people who need the most help to communicate, the answer is that it really depends on the... View Details

Keywords: by Carmen Nobel; Technology

Research Summary

Platform Competition

Technology has challenged the underlying foundations of business, and firms must evaluate and change strategies accordingly. Professor Halaburda studies the interaction of technology and economic theory, and her findings indicate that conventional wisdom and rules... View Details

2024
Working Paper

Webmunk: A New Tool for Studying Online Behavior and Digital Platforms

By: Chiara Farronato, Andrey Fradkin and Chris Karr

Understanding the behavior of users online is important for researchers, policymakers, and private companies alike. But observing online behavior and conducting experiments is difficult without direct access to the user base and software of technology companies. We... View Details

Keywords: Policy; Technology Adoption; Behavior; Research; Consumer Behavior; Internet and the Web

February 2025
Supplement

Slice Labs: Creating a Fraud-Free Online Insurance Platform (B)

By: Amit Goldenberg, Max Bazerman and Ruth Page

Keywords: Technology; Insurance; Digitization; Honesty; Trust; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology

Purchase

2015
Government Testimony

Price Coherence in Online Platforms — Impact and Responses

By: Benjamin Edelman and Julian Wright

We examine the role of price coherence in shaping market structure and offer policy recommendations to advance both efficiency and equity. View Details

Keywords: Price Coherence; Price Parity; MFN; Distribution Channels; Market Design; Travel Industry; Financial Services Industry

Article

Repositioning and Cost-Cutting: The Impact of Competition on Platform Strategies

By: Robert Seamans and Feng Zhu

Organizational structures are increasingly complex. In particular, more firms today operate as multi-sided platforms. In this paper, we study how platform firms use repositioning and cost-cutting in response to competition, elucidate external and internal factors that... View Details

Keywords: Platform Strategy; Repositioning; Cost-cutting; Intra-firm Learning; Multi-Sided Platforms; Cost Management; Product Positioning; Organizational Structure; Competitive Strategy; Knowledge Acquisition; Journalism and News Industry