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  • All HBS Web  (23)
    • News  (6)
    • Research  (15)
  • Faculty Publications  (2)

Show Results For

  • All HBS Web  (23)
    • News  (6)
    • Research  (15)
  • Faculty Publications  (2)
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  • July, 2024
  • Article

Consumer Protection in an Online World: An Analysis of Occupational Licensing

By: Chiara Farronato, Andrey Fradkin, Bradley Larsen and Erik Brynjolfsson
We study the demand and supply implications of occupational licensing using transaction-level data from a large online platform for home improvement services. We find that demand is more responsive to a professional's reviews than to the professional's... View Details
Keywords: Occupational Licensing; Consumer Protection; Perception; Experience and Expertise; Public Opinion; Governing Rules, Regulations, and Reforms; Demand and Consumers
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Farronato, Chiara, Andrey Fradkin, Bradley Larsen, and Erik Brynjolfsson. "Consumer Protection in an Online World: An Analysis of Occupational Licensing." American Economic Journal: Applied Economics 16, no. 3 (July, 2024): 549–579.
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

Informing consumers and restricting bad apples: that’s the dual role that occupational licensing is supposed to play. If a plumber, painting contractor, or HVAC repairer has a View Details
Keywords: by Martha Lagace; Service
  • 06 Mar 2020
  • Working Paper Summaries

Consumer Protection in an Online World: An Analysis of Occupational Licensing

Keywords: by Chiara Farronato, Andrey Fradkin, Bradley Larsen, and Erik Brynjolfsson; Service
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

particular law and medicine. Our criteria for calling an occupation a bona fide profession are as follows: a common body of knowledge resting on a well-developed, widely accepted theoretical base; a system for certifying that individuals... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • Research Summary

Research Thrust

By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

run a field experiment in which we contact firms that are caught infringing on expensive digital images. Emails to all firms include a link to the licensing page of the infringed image; for treated firms, we add links to a significantly... View Details
Keywords: Dina Gerdeman
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

cities showing preferential licensing treatment to those building owners who decided to go green. "We thought that maybe the private LEED registrations happened in these cities because although the policy only applied to governments, the... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

occupational standing and fostered industrial production and capital utilization. However, despite these economic benefits, it triggered hostile political reactions, such as the election of more conservative legislators, higher support... View Details
Keywords: Dina Gerdeman
  • 28 Jun 2016
  • First Look

June 28, 2016

Economics Oliver Hart's Contributions to the Understanding of Strategic Alliances and Technology Licensing By: Lerner, Josh Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50650 forthcoming... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2014
  • First Look

First Look: March 11

August 2013 Work and Occupations Toward a Model of Work Redesign for Better Work and Better Life By: Perlow, Leslie A., and Erin L. Kelly Abstract—Flexible work accommodations provided by employers purport to help individuals struggling... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

of American occupation (1898-1918), we find that the implementation of these reforms was very slow. As a consequence, tenure insecurity increased over this period, and the distribution of farm sizes remained extremely unequal. We identify... View Details
Keywords: Martha Lagace
  • 26 Nov 2013
  • First Look

First Look: November 26

being included into the standard, become standard-essential patents (SEPs). In an attempt to curb the monopoly power that they create, most standard-setting organizations require the owners of patents covered by the standard to make a loose commitment to grant View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

dishonesty as morally acceptable and thus feel less guilty about benefiting from cheating. We discuss the implications of these results for collaborations in the social realm. License to Cheat: Voluntary Regulation and Ethical Behavior... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

encourage participation—or closed. This paper reviews factors that motivate decisions to open or close mature platforms. At the platform provider and sponsor levels, these decisions entail 1) interoperating with established rival platforms; 2) View Details
  • 14 Jan 2014
  • First Look

First Look: January 14

workers with increased skilled immigrant employment by firm. Employment expansion is greater for younger natives than their older counterparts, and departure rates for older workers appear higher for those in STEM occupations compared to... View Details
Keywords: Sean Silverthorne
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