Publications

Article

Strategic Performance Measurement and Management in Nonprofit Organizations

By: Robert S. Kaplan

Keywords: Performance; Measurement and Metrics; Strategy; Management; Nonprofit Organizations

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March 2014 (Revised October 2015)
Case

Teach For China and the Chinese Nonprofit Sector

By: William C. Kirby and Erica M. Zendell

Teach For China was founded in 2008 with the mission of expanding educational opportunity across China. By 2013, Andrea Pasinetti's lofty dream had taken flight: over 300 graduates from top American and Chinese universities were participating in its 2-year teaching... View Details

Keywords: Nonprofit; China; Business And Government Relations; Business And Poverty; Business And Society; Emerging Market Entrepreneurship; Emerging Market; NGO; Education; Entrepreneurship; Social Enterprise; Emerging Markets; Non-Governmental Organizations; Nonprofit Organizations; Education Industry; China

1999
Book

High Performance Nonprofit Organizations: Managing Upstream for Greater Impact

By: William P. Ryan, Allen Grossman and Christine W. Letts

Keywords: Performance; Nonprofit Organizations; Management

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09 Jun 2003
Research & Ideas

The Challenge of the Multi-site Nonprofit

management techniques developed for for-profit companies. "We say this is not a good approach," said Grossman. Instead, nonprofits need their own management practices... View Details

Keywords: by Sean Silverthorne

January 1991 (Revised September 1992)
Background Note

Note on Starting a Nonprofit Venture

Provides anyone considering starting a nonprofit organization with a basic understanding of the nature of nonprofit status, tax and regulatory issues for nonprofits, and the distinctive management challenges associated with a nonprofit start-up. View Details

Keywords: Nonprofit Organizations; Entrepreneurship

1999
Working Paper

Social Enterprise Series No. 8 - Managing Multi-Site Nonprofits

By: Allen Grossman and V. Kasturi Rangan

Article

Can Nonprofit Management Help Answer Public Management's 'Big Questions'?

By: Arthur C. Brooks

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11 Mar 2010
Working Paper Summaries

The Many Faces of Nonprofit Accountability

Keywords: by Alnoor Ebrahim

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

at Harvard Business School. He has published extensively on the challenges of accountability and performance management facing nonprofit organizations, including the award-winning book NGOs and... View Details

Keywords: by Julia Hanna

2010
Working Paper

The Many Faces of Nonprofit Accountability

By: Alnoor Ebrahim

What does it mean for a nonprofit organization to be accountable? Nonprofit leaders tend to pay attention to accountability once a problem of trust arises—a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their... View Details

Keywords: Corporate Accountability; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Leadership; Mission and Purpose; Performance Evaluation; Nonprofit Organizations; Business Strategy

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18 Sep 2000
Research & Ideas

Getting It Done: Improving Nonprofit Performance

available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that... View Details

Keywords: by James E. Aisner

August 2008 (Revised June 2013)
Background Note

Note on the Nonprofit Coherence Framework

By: Allen S. Grossman and Stacey Childress

This note presents the Nonprofit Coherence Framework. It helps nonprofit leaders identify the key elements that support an organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other,... View Details

Keywords: Management Practices and Processes; Organizational Culture; Organizational Structure; Performance Improvement; Nonprofit Organizations; Corporate Strategy

2010
Chapter

The Many Faces of Nonprofit Accountability

By: Alnoor Ebrahim

Calls for greater accountability are not new. Leaders of organizations, be they nonprofit, business, or government, face a constant stream of demands from various constituents demanding accountable behavior. But what does it mean to be accountable? By and large,... View Details

Keywords: Crime and Corruption; Corporate Accountability; Governing Rules, Regulations, and Reforms; Taxation; Leadership; Management; Nonprofit Organizations; Behavior; Trust