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  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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  • Jul 2013
  • Conference Presentation

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams

By: Sujin Jang
Related
  • April 2012
  • Article

Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams

By: Carmit Tadmor, Patricia Satterstrom, Sujin Jang and Jeffrey Polzer
Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural... View Details
Keywords: Creativity; Groups and Teams
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  • April 2012
  • Article

Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time

By: Chi-Ying Cheng, Roy Y.J. Chua, Michael W. Morris and Leonard Lee
This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining... View Details
Keywords: Management Practices and Processes; Performance; Problems and Challenges; Groups and Teams; Risk and Uncertainty; Culture; Value
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  • December 2014 (Revised November 2016)
  • Case

Dylan Pierce at Peninsula Industries

By: Karthik Ramanna
Peninsula Industries' U.S. country manager, Peter Lee, has a problem—his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean conglomerate multinational that has been keen to attract foreigners. Dylan was hired by Peter to work in Peninsula's... View Details
Keywords: Multinational Corporation; Multicultural Teams; Leadership; Diversity; Electronics Industry; Korean Peninsula; United States
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  • 07 Aug 2012
  • First Look

First Look: August 7

Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams Authors:Carmit Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

Conflicts in Social Environment Undermine Creativity, a paper published this month in the Academy of Management Journal. Multicultural teams may need managerial nurturing to overcome frictions. Photo:... View Details
Keywords: by Michael Blanding
  • March 2003 (Revised November 2005)
  • Case

Trend Micro (A)

By: Lynn S. Paine and Kim Bettcher
The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details
Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry
Related
  • August 1998 (Revised October 1998)
  • Case

Lark International Entertainment Ltd. (A)

By: Linda A. Hill and Jennifer Suesse
Two HBS MBA's leave McKinsey and Morgan Stanley to become entrepreneurs in Hong Kong. Together they start up a cinema chain throughout Asia. This case describes the experiences of managing a team in their Wuhan, China cinema. Looks at the challenges of managing growth... View Details
Keywords: Entrepreneurship; Problems and Challenges; Business Growth and Maturation; Business Startups; Emerging Markets; Leadership Style; Leadership; Groups and Teams; Entertainment and Recreation Industry; Hong Kong; China; Asia
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  • January 2009
  • Article

From Regional Star to Global Leader

By: Nitin Nohria
Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details
Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris
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  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

11 million in interior China. The case covers Hang Lung Properties' due diligence and thought process with respect to anticipated rental income, construction costs, and land costs. The auction includes many other well-capitalized firms and the price escalates. Hang... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

were less likely to appoint a Black teammate to a leadership position, compared with those who weren’t exposed to this research. Those hearing the business case were also less likely to agree that racially diverse teams perform better. In... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

my difference is no more or less valued than yours. Most organizations do not manage diversity in this way, however." For organizations, supporting multiculturalism is not just about paying lip service to cultural differences,... View Details
Keywords: by Carmen Nobel
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

psychology along with management, Chua was born and raised in Singapore, itself a multicultural society. "I've always been fascinated by how culture changes the way people interact and innovate, and how collaboration is affected by... View Details
Keywords: by Michael Blanding
  • 20 Dec 2011
  • First Look

First Look: December 20

Morris, and Leonard Lee Publication:Journal of Organizational Behavior (forthcoming) Abstract This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing View Details
Keywords: Carmen Nobel
  • 21 Jun 2011
  • First Look

First Look: June 21

multicultural global contexts. Download the paper: http://www.hbs.edu/research/pdf/11-127.pdf The Three Foundations of a Great Life, Great Leadership, and a Great Organization Authors: Michael C. Jensen Abstract I argue here that the... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

heterogeneity within each BRIC. Download the paper: http://www.hbs.edu/research/pdf/11-083.pdf Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity Author:Roy Y. J. Chua Abstract This research examines the... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

questionnaire about how much they liked working in a competitive environment versus working with others as a team. A person who selected "like competition" was teamed with other competitors. Once the results were tabulated,... View Details
Keywords: by Michael Blanding
  • 02 Feb 2016
  • First Look

February 2, 2016

press Journal of Applied Psychology Cooperation in Multicultural Negotiations: How the Cultures of People with Low and High Power Interact By: Kopelman, Shirli, Ashley E. Hardin, Christopher G. Myers, and Leigh Plunkett Tost Abstract—This... View Details
Keywords: Sean Silverthorne

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