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  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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  • 01 Nov 2006
  • News

Managing Multicultural Teams

Keywords: Jeanne Brett, Kristin Behfar, Mary C. Kern

    [Dissertation Research] Bringing Worlds Together: Cultural Brokerage in Multicultural Teams

    My dissertation (2013 Organization Science/ INFORMS Dissertation Proposal Competition Finalist) examines the dynamics and creative performance of multicultural teams. Using both qualitative and quantitative methods, I introduce the concept of "cultural... View Details

    • Jul 2013
    • Conference Presentation

    Bringing Worlds Together: Cultural Brokerage in Multicultural Teams

    By: Sujin Jang
    Related
    • April 2012
    • Article

    Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams

    By: Carmit Tadmor, Patricia Satterstrom, Sujin Jang and Jeffrey Polzer
    Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural... View Details
    Keywords: Creativity; Groups and Teams
    Related
    • April 2012
    • Article

    Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time

    By: Chi-Ying Cheng, Roy Y.J. Chua, Michael W. Morris and Leonard Lee
    This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining... View Details
    Keywords: Management Practices and Processes; Performance; Problems and Challenges; Groups and Teams; Risk and Uncertainty; Culture; Value
    Related
    • December 2014 (Revised November 2016)
    • Case

    Dylan Pierce at Peninsula Industries

    By: Karthik Ramanna
    Peninsula Industries' U.S. country manager, Peter Lee, has a problem—his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean conglomerate multinational that has been keen to attract foreigners. Dylan was hired by Peter to work in Peninsula's... View Details
    Keywords: Multinational Corporation; Multicultural Teams; Leadership; Diversity; Electronics Industry; Korean Peninsula; United States
    Related
    • 25 Mar 2021
    • Blog Post

    Meet the Student Academic Services Support Team at HBS!

    Determining how to successfully balance responsibilities, opportunities, and challenges is imperative to a positive and productive student experience. The Student and Academic Services (SAS) Support Services team in the MBA Program... View Details
    • 07 Aug 2012
    • First Look

    First Look: August 7

    Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams Authors:Carmit Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer... View Details
    Keywords: Sean Silverthorne
    • 09 Dec 2013
    • Research & Ideas

    Cultural Disharmony Undermines Workplace Creativity

    Conflicts in Social Environment Undermine Creativity, a paper published this month in the Academy of Management Journal. Multicultural teams may need managerial nurturing to overcome frictions. Photo:... View Details
    Keywords: by Michael Blanding
    • 29 May 2013
    • Blog Post

    “A place to grow personally and professionally.” - Yolanda Anton

    Every individual is a prism with many faces. This is why, when HBS requested a short introduction of me, my mind went blank. Who should I talk about? Should I talk about the certified project manager who led teams up to 10 people facing... View Details
    Keywords: Manufacturing; Technology
    • March 2003 (Revised November 2005)
    • Case

    Trend Micro (A)

    By: Lynn S. Paine and Kim Bettcher
    The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details
    Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry
    Related
    • August 1998 (Revised October 1998)
    • Case

    Lark International Entertainment Ltd. (A)

    By: Linda A. Hill and Jennifer Suesse
    Two HBS MBA's leave McKinsey and Morgan Stanley to become entrepreneurs in Hong Kong. Together they start up a cinema chain throughout Asia. This case describes the experiences of managing a team in their Wuhan, China cinema. Looks at the challenges of managing growth... View Details
    Keywords: Entrepreneurship; Problems and Challenges; Business Growth and Maturation; Business Startups; Emerging Markets; Leadership Style; Leadership; Groups and Teams; Entertainment and Recreation Industry; Hong Kong; China; Asia
    Related
    • 29 May 2013
    • Blog Post

    Four Weeks on the Road with MBAs Across America

    It’s our fourth week of MBAs Across America. We spend our weekends driving between cities, but that’s where the routine ends. Every day is a remarkable, and remarkably different, adventure. Here’s a summary of what we’ve been up to: Week 1: Detroit, MI   Sebastian... View Details
    Keywords: Entrepreneurship
    • January 2009
    • Article

    From Regional Star to Global Leader

    By: Nitin Nohria
    Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details
    Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris
    Related
    • 26 Oct 2010
    • First Look

    First Look: October 26, 2010

    11 million in interior China. The case covers Hang Lung Properties' due diligence and thought process with respect to anticipated rental income, construction costs, and land costs. The auction includes many other well-capitalized firms and the price escalates. Hang... View Details
    Keywords: Sean Silverthorne
    • 31 Oct 2023
    • Research & Ideas

    Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

    were less likely to appoint a Black teammate to a leadership position, compared with those who weren’t exposed to this research. Those hearing the business case were also less likely to agree that racially diverse teams perform better. In... View Details
    Keywords: by Katherine Hutt Scott and Barbara DeLollis
    • 13 Feb 2012
    • Research & Ideas

    The Case Against Racial Colorblindness

    my difference is no more or less valued than yours. Most organizations do not manage diversity in this way, however." For organizations, supporting multiculturalism is not just about paying lip service to cultural differences,... View Details
    Keywords: by Carmen Nobel
    • 25 Jun 2012
    • Research & Ideas

    Collaborating Across Cultures

    psychology along with management, Chua was born and raised in Singapore, itself a multicultural society. "I've always been fascinated by how culture changes the way people interact and innovate, and how collaboration is affected by... View Details
    Keywords: by Michael Blanding