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- All HBS Web
(606)
- People (4)
- News (173)
- Research (284)
- Multimedia (1)
- Faculty Publications (82)
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- 2009
- Other Unpublished Work
Motivational Dynamics of Professionals
By: John J. Gabarro, Thomas J. DeLong and Robert Lees
Keywords: Motivation and Incentives
- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
dependent on their star talent and its motivation and productivity. As our economy shifts more toward “knowledge workers,” we believe that professional service firms will be a model for many other types of... View Details
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,... View Details
Keywords: by Mallory Stark
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
Austin, explores the motivations behind such partnering.What motivates organizations to collaborate? It is important to understand the motivating forces behind the decisions of... View Details
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
motivated you and your HBS colleagues to develop a course specifically for leaders of professional service firms? Lorsch: Professional service firms represent an $80 billion... View Details
- Program
Leading Professional Service Firms
Summary As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This... View Details
- 13 Dec 2011
- News
What Motivates Tomorrow's Leaders
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
professional networking conjures unctuous thoughts of pressing the flesh with potential employers, laughing at unfunny jokes, and pretending to enjoy ourselves. No wonder a recent study found that View Details
Keywords: by Carmen Nobel
- 19 Aug 2011
- News
Are high achieving professionals neurotic?
- December 2024
- Article
Are Bankruptcy Professional Fees Excessively High?
By: Samuel Antill
Chapter 7 is the most popular bankruptcy system for U.S. firms and individuals. Chapter 7 professional fees are substantial. Theoretically, high fees might be an unavoidable cost of incentivizing professionals. I test this empirically. I study trustees, the most... View Details
Antill, Samuel. "Are Bankruptcy Professional Fees Excessively High?" Review of Financial Studies 37, no. 12 (December 2024): 3595–3647. (RFS Rising Scholar Best Paper Award; Lead Article and Editor's Choice.)
- 1987
- Other Teaching and Training Material
Management and Professional Reward Profile
By: Timothy Butler
- 04 Jan 2016
- Blog Post
5 Ways to Motivate Employees After the Holiday Season
The holiday season brings a flurry of fun and stress for all employees. It can be a tough adjustment to get back in the swing of things as many are feeling the post-holiday blues. Here are 5 ways to keep employees motivated and show how... View Details
Keywords: All Industries
- June 2013
- Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
Martinez-Jerez, F. Asis, Maria Garcia Perez, and Katherine M. Miller. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Case 113-143, June 2013.
- July 2012 (Revised March 2013)
- Supplement
Shanghai Diligence Law Firm (B)
By: Robert G. Eccles and Catherine Zhang
Shanghai Diligence Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law firm in China. After the merger, a refined A-B-C-D model is still in use as compensation system, although the... View Details
Keywords: Professional Service Firms; Compensation; Law Firms; Motivating Professionals; Client Management; Developing Professionals; Entrepreneurship; China; Mergers and Acquisitions; Employee Relationship Management; Compensation and Benefits; Groups and Teams; Legal Services Industry; China
Eccles, Robert G., and Catherine Zhang. "Shanghai Diligence Law Firm (B)." Harvard Business School Supplement 413-027, July 2012. (Revised March 2013.)
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
Limits To Leadership Being the chief executive of any company is a demanding job. Carrying out the responsibilities of a CEO in a professional service firm is exceptionally challenging because the position lacks the inherent power and... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 2019
- Working Paper
Status Pivoting: Coping with Status Threats through Motivated Trade-off Beliefs and Consumption across Domains
By: Dafna Goor, Anat Keinan and Nailya Ordabayeva
Prior research established that status threat leads consumers to display status-related products such as luxury brands. While compensatory consumption in the domain of the status threat (e.g., products associated with financial and professional success) is the most... View Details
- March 2012
- Article
Performance Pressure as a Double-edged Sword: Enhancing Team Motivation but Undermining the Use of Team Knowledge
By: Heidi K. Gardner
In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing the team's motivation to achieve good results while simultaneously triggering process losses. I... View Details
Keywords: Motivation and Incentives; Knowledge Use and Leverage; Behavior; Groups and Teams; Performance
Gardner, Heidi K. "Performance Pressure as a Double-edged Sword: Enhancing Team Motivation but Undermining the Use of Team Knowledge." Administrative Science Quarterly 57, no. 1 (March 2012): 1–46.
- 03 Jun 2019
- News
How to summon motivation when you feel like you don’t have any
- 12 PM – 1 PM EST, 15 Nov 2018
- Webinars: Career
How to Prepare for High-Stakes Professional Events
Career trajectories depend on performing well during vital moments: Job interviews, VC pitches, a crucial presentation, a make-or-break sales call. Performing well depends on practice, knowledge, and skillbut it also depends on your emotions and mindset. View Details
- 2009
- Working Paper
Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge
By: Heidi K. Gardner
In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while simultaneously triggering process losses. I conducted a... View Details
Keywords: Experience and Expertise; Knowledge Use and Leverage; Performance Effectiveness; Performance Expectations; Groups and Teams
Gardner, Heidi K. "Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge." Harvard Business School Working Paper, No. 09-126, April 2009. (Revised January 2012.)