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Show Results For

  • All HBS Web  (343)
    • People  (2)
    • News  (84)
    • Research  (175)
    • Multimedia  (1)
  • Faculty Publications  (106)
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  • June 2007
  • Article

Merchant or Two-Sided Platform?

By: Andrei Hagiu
This paper provides a first pass at clarifying the economic tradeoffs between two polar strategies for market intermediation: the "merchant" mode, in which the intermediary buys from sellers and resells to buyers; and the "two-sided platform" mode, under which the... View Details
Keywords: Merchants; Two-sided Platforms; Intermediaries; Two-Sided Markets; Digital Platforms
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Hagiu, Andrei. "Merchant or Two-Sided Platform?" Review of Network Economics 6, no. 2 (June 2007): 115–133.
  • 2009
  • Book

Merchants to Multinationals

By: G. Jones
Merchants to Multinationals examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries and... View Details
Keywords: Trade; Foreign Direct Investment; Multinational Firms and Management; Business History; Alliances; Groups and Teams; Distribution Industry; Africa; Asia; Great Britain; Latin America
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Jones, G. Merchants to Multinationals. Tokyo: Nihon Keizai Hyoronsha, 2009, Japanese ed.
  • April 2006 (Revised March 2007)
  • Case

PayPal Merchant Services

By: Thomas R. Eisenmann and Lauren Barley
In early 2006, PayPal management is deciding how to respond to Google's entry into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's... View Details
Keywords: Internet and the Web; Competition; Expansion; Service Operations; Auctions; Web Services Industry; Service Industry
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Eisenmann, Thomas R., and Lauren Barley. "PayPal Merchant Services." Harvard Business School Case 806-188, April 2006. (Revised March 2007.)
  • 2000
  • Book

Merchants to Multinationals

By: Geoffrey Jones
This book examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries, and later engaged in foreign... View Details
Keywords: Competency and Skills; Trade; Foreign Direct Investment; Multinational Firms and Management; Corporate Governance; Growth and Development; Human Resources; Information Management; Relationships; Corporate Strategy; Africa; Asia; Latin America
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Jones, Geoffrey. Merchants to Multinationals. Oxford: Oxford University Press, 2000. (Winner of Newcomen-Harvard Book Award Given once every three years to the best work in the field of business history published in the United States.)
  • 2011
  • Case

China Merchants Bank in Transition

By: F. Warren McFarlan, Guoqing Chen and Ziqian Zhao
This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants Bank creatively introduced an all-in-one-card and an all-in-one-net based on IT systems and network, enabling itself to expand nationwide. By successfully entering... View Details
Keywords: Commercial Banks; Credit Cards; Strategy; Transformations; Information Technology; Banking Industry; China
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McFarlan, F. Warren, Guoqing Chen, and Ziqian Zhao. "China Merchants Bank in Transition." Tsinghua University Case, 2011.
  • May 2020
  • Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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Casadesus-Masanell, Ramon, Pippa Tubman Armerding, Dilyana Karadzhova Botha, and Salim Dewji. "Trust Merchant Bank." Harvard Business School Case 720-449, May 2020.
  • 21 Jun 2007
  • Working Paper Summaries

Merchant or Two-Sided Platform?

Keywords: by Andrei Hagiu; Technology
  • 2008
  • Book

Merchants to Multinationals

By: G. Jones
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Jones, G. Merchants to Multinationals. Foreign Language Athens: Alexandria Publications, 2008, Greek ed.
  • 2019
  • Chapter

Merchants and the Origins of Capitalism

By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of business history in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
Keywords: Economic Systems; History; Business History
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Reinert, Sophus A., and Robert Fredona. "Merchants and the Origins of Capitalism." Chap. 11 in The Routledge Companion to the Makers of Global Business, edited by Teresa da Silva Lopes, Christina Lubinski, and Heidi J.S. Tworek. New York: Routledge, 2019.
  • 2011
  • Teaching Note

China Merchants Bank in Transition (TN)

By: F. Warren McFarlan, Guoqing Chen and Ziqian Zhao
This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants Bank creatively introduced an all-in-one-card and an all-in-one-net based on IT systems and network, enabling itself to expand nationwide. By successfully entering... View Details
Keywords: Commercial Banks; Credit Cards; Strategy; Transformations; China; Banking; Information Technology; Banking Industry; China
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McFarlan, F. Warren, Guoqing Chen, and Ziqian Zhao. "China Merchants Bank in Transition (TN)." Tsinghua University Teaching Note, 2011.
  • 26 Sep 2017
  • Working Paper Summaries

Merchants and the Origins of Capitalism

Keywords: by Sophus A. Reinert and Robert Fredona
  • 2017
  • Working Paper

Merchants and the Origins of Capitalism

By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of Business History in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
Keywords: Economic Systems; History; Business History
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Reinert, Sophus A., and Robert Fredona. "Merchants and the Origins of Capitalism." Harvard Business School Working Paper, No. 18-021, September 2017. (Forthcoming in Routledge Companion to the Makers of Global Business. Edited by Teresa da Silva Lopes, Christina Lubinski, Heidi Tworek (2018).)
  • July 2007 (Revised October 2007)
  • Teaching Note

PayPal Merchant Services (TN)

By: Thomas R. Eisenmann
Keywords: Internet and the Web; Information Technology Industry
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Eisenmann, Thomas R. "PayPal Merchant Services (TN)." Harvard Business School Teaching Note 808-031, July 2007. (Revised October 2007.)
  • November 2002 (Revised June 2003)
  • Case

Merchant Card Services, Inc. (A)

By: Constance E. Bagley and David Lane
Explores the interaction between a venture capital firm that negotiates a good deal for itself and the portfolio company that seeks to extricate itself from its obligations. Exemplifies the potential conflicts between the fiduciary duty of board members and the... View Details
Keywords: Negotiation Deal; Legal Liability; Conflict and Resolution; Financial Services Industry
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Bagley, Constance E., and David Lane. "Merchant Card Services, Inc. (A)." Harvard Business School Case 803-042, November 2002. (Revised June 2003.)
  • August 2003 (Revised September 2003)
  • Case

Merchant Card Services, Inc. (C)

By: Constance E. Bagley and David Lane
Supplements the (A) case. View Details
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Bagley, Constance E., and David Lane. "Merchant Card Services, Inc. (C)." Harvard Business School Case 804-039, August 2003. (Revised September 2003.)
  • July 2003 (Revised September 2003)
  • Case

Merchant Card Services, Inc. (B)

By: Constance E. Bagley and David Lane
Supplements the (A) case. View Details
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Bagley, Constance E., and David Lane. "Merchant Card Services, Inc. (B)." Harvard Business School Case 804-014, July 2003. (Revised September 2003.)
  • December 2006 (Revised February 2009)
  • Case

China Merchants Bank: Here Just For You

By: F. Warren McFarlan, GuoQing Chen, HengYuan Zhu, Bin Yang, Michael Shih-ta Chen, G.A. Donovan, Waishun Lo and Yan Yang
Founded in 1987, China Merchants Bank (CMB) is a pioneer in the use of technical innovation and IT as a competitive tool in the rapidly evolving Chinese banking sector. With a relatively small branch network when compared to its larger competitors, CMB uses an... View Details
Keywords: Credit Cards; Information Technology; Technological Innovation; Innovation Leadership; Competitive Strategy; Initial Public Offering; Emerging Markets; Opportunities; Banking Industry; China; Hong Kong
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McFarlan, F. Warren, GuoQing Chen, HengYuan Zhu, Bin Yang, Michael Shih-ta Chen, G.A. Donovan, Waishun Lo, and Yan Yang. "China Merchants Bank: Here Just For You." Harvard Business School Case 307-081, December 2006. (Revised February 2009.)
  • Article

Merchants as Business Groups: British Trading Companies in Asia before 1945

By: G. Jones and Judith Wale
Merchants formed an important component of British foregn direct investment before 1945. Locating in parts of Asia, Latin America and other developing economies, they often diversified into non-trading activities, inclding the ownership of plantations. This article... View Details
Keywords: Trade; Developing Countries and Economies; Diversification; Competency and Skills; Entrepreneurship; Foreign Direct Investment; Asia; Latin America; Europe; Africa; North and Central America
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Jones, G., and Judith Wale. "Merchants as Business Groups: British Trading Companies in Asia before 1945." Business History Review 72, no. 3 (Fall 1998): 367–408.
  • October 2009
  • Teaching Note

China Merchants Bank: Here Just For You (TN)

By: F. Warren McFarlan
Teaching Note for [307081] and [307057]. View Details
Keywords: Banks and Banking; Banking Industry
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McFarlan, F. Warren. "China Merchants Bank: Here Just For You (TN)." Harvard Business School Teaching Note 310-049, October 2009.
  • October 2019
  • Case

China Merchants Bank: Ushering in the Era of Family Office in China

By: Lauren Cohen, Hao Gao, Billy Chan and Dawn H. Lau
China Merchants Bank, the sixth-largest lender in China, intends to boost its family office business as a result of an increase in the population of ultra-high net worth individuals. Already ranked China’s number-one private bank with AUM exceeding US$300 billion, the... View Details
Keywords: Family Office; Strategy; Banks and Banking; Organizational Design; Competitive Strategy; Banking Industry; China
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Cohen, Lauren, Hao Gao, Billy Chan, and Dawn H. Lau. "China Merchants Bank: Ushering in the Era of Family Office in China." Harvard Business School Case 220-032, October 2019.
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