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  • July 2021
  • Article

Making Medications Stick: Improving Medication Adherence by Highlighting the Personal Health Costs of Non-compliance

By: Jon M. Jachimowicz, Joe J. Gladstone, Dan Berry, Charlotte L. Kirkdale, Tracey Thornley and Adam D. Galinsky
Poor compliance of prescription medication is an ongoing public health crisis. Nearly half of patients do not take their medication as prescribed, harming their own health while also increasing public health care costs. Despite these detrimental consequences, prior... View Details
Keywords: Prescription Drugs; Medication Adherence; Personal Health Costs; Health; Behavior; Motivation and Incentives; Communication Strategy
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  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • August 2020
  • Article

Do Physician Incentives Increase Patient Medication Adherence?

By: Edward Kong, John Beshears, David Laibson, Brigitte Madrian, Kevin Volpp, George Loewenstein, Jonathan Kolstad and James J. Choi
We conducted a randomized experiment (911 primary care practices and 8,935 nonadherent patients) to test the effect of paying physicians for increasing patient medication adherence in three drug classes: diabetes medication, antihypertensives, and statins. We measured... View Details
Keywords: Health Economics; Medication Adherence; Physician Payment Incentives; Primary Care; Quality Improvement; Health Care and Treatment; Motivation and Incentives; Behavior
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  • August 2024 (Revised August 2024)
  • Background Note

Note on Adherence in Healthcare

By: Regina E. Herzlinger, Zachery Page and Ben Creo
This note provides an overview of adherence in healthcare. It discusses systemwide costs of non-adherence, common barriers to adherence, relevant stakeholders, novel compliance tactics, and the impact on digital therapeutic adoption. It is recommended as a companion to... View Details
Keywords: Health Care and Treatment; Behavior; Health Industry
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  • 22 Jun 2020
  • News

On Track: Health Care, Patient Data, and Provider Performance

  • September 2011 (Revised October 2012)
  • Case

Ganging Up on Cancer: Integrative Research Centers at the Dana-Farber Cancer Institute (A)

By: Heidi K. Gardner, Edo Bedzra and Shereef M. Elnahal
Dr. Barrett Rollins, Chief Scientific Officer of the Dana Farber Cancer Institute, attempts to engender cross-scientist collaboration by applying project management principles to medical research. The resulting innovation, Integrative Research Centers, are novel in... View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Motivation and Incentives; Employees; Performance Evaluation; Leadership Style; Leadership; Collaborative Innovation and Invention; Innovation and Management
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  • 2007
  • Working Paper

The New Market for Federal Judicial Law Clerks

By: Christopher Avery, Christine Jolls, Richard Posner and Alvin E. Roth
In the past, judges have often hired applicants for judicial clerkships as early as the beginning of the second year of law school for positions commencing approximately two years down the road. In the new hiring regime for federal judicial law clerks, by contrast,... View Details
Keywords: Law; Education; Employment; Selection and Staffing; Marketplace Matching
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  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

the law clerk market will lead to either a reversion to very early hiring or the use of a centralized matching system such as that used for medical residencies. We suggest, however, potential avenues by which the clerkship market could... View Details
Keywords: Martha Lagace
  • Web

Profiles - MBA

world. Through the HUTIF program, I aspire to advance my vision of imagining reckless miracles and uncovering the countless opportunities it will bring.” Tech areas of interest: AI in Biology, Biotechnology, Brain-Computer Interface, Genetic Engineering, View Details
  • Web

Winners & Runners-Up | New Venture Competition

(MBA 2025) Luke Fiorante (MDE 2026) Social Enterprise Track Winner Breaking language barriers with AI-powered medical interpretation for over 30 million patients Aidra Health Ejiro Maroh (MBA 2026) David Bunn (MBA 2026) Toritse David... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

is not to make an airtight case about the state of contemporary management, but rather to raise important questions. By comparing management with the legal and medical professions, we hope to stimulate discussion and debate that can lead... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

the folly of not adhering strictly to the company's core beliefs.2 Similarly, we have observed failed consulting relationships in our field research in which the consultants simply blamed the failure on the client, concluding that the... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

Few people enjoy asking for money. Whether you’re selling cookies or seeking a gift to fund medical research, it's rarely easy. “Many people see it as akin to begging,” writes Harvard Business School Professor F. Warren McFarlan in his... View Details
Keywords: by Danielle Kost
  • 01 Sep 2008
  • News

In Africa, Porter Sees Lessons for Health Care

researchers and professors from HBS, Harvard Medical School (HMS), and other Harvard schools. In 1994, in about 100 days of internecine violence, some 800,000 of Rwanda’s 9 million people were murdered, 1 million were internally... View Details
Keywords: HIV/AIDS; Ambulatory Health Care Services; Health, Social Assistance
  • Web

Core Body of Knowledge - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

Business, 1927 Edwin F. Gay seated in Office, 1908. President Eliot helped professionalize Harvard’s law and medical schools with the introduction of admissions and teaching standards. Business administration, however, had no set... View Details
  • 30 Sep 2014
  • First Look

First Look: September 30

Governance Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

co-pays and deductibles on essential medications for chronic conditions can reduce adherence to therapy, leading to expensive hospitalizations, complications, and the like. Here, so-called consumer-driven... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • Web

1.11 Leaves of Absence | MBA

graduation may request a leave of absence. Requests for a leave of absence may be granted by the Registrar in consultation with other officers of the University, as appropriate. With respect to a voluntary leave of absence for medical... View Details
  • 23 Sep 2014
  • First Look

First Look: September 23

Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly implemented through private... View Details
Keywords: Sean Silverthorne