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- 01 Jun 2004
- News
Luxe Redux
Thomas Pink are assured of something else, Tranthi notes: “I’m going to wear this shirt, and it’s going to make me feel great. That’s why luxury brands command a premium — it’s an emotional buy.” Needless to say, customer View Details
- 09 Feb 2019
- News
Priority line madness: Now even Santa’s lap has a FastPass
- 05 Jul 2010
- News
Marketing strategies for growth in China
- 07 Mar 2008
- News
Art of retaining professionals
- 01 Sep 2023
- News
Action Plan: In Context
winner in China: “The reaction was, ‘Who wants to admit they have no manners?’” Etiquette was equated with the service industry, not high society. To overcome the initial lack of enthusiasm, Ho launched Institute Sarita at the Park Hyatt... View Details
- 28 Mar 2024
- News
Rooms with a View
argues that it’s their people. If companies understand the economics of the hospitality industry that way, Mirza believes more of the profits will flow to the employees. “In any service business, your brand equity is very much tied to... View Details
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
- 07 Nov 2023
- News
Love and Money
more efficient. And so concierge services like matchmakers or dating coaching or consulting services, they're very expensive. It's a luxury good that you can buy to make it more efficient, so that when you... View Details
- 01 Sep 2023
- News
Made in Italy
HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
- 12 Mar 2021
- News
My Favorite Case
entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a broader array of products and... View Details
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
service at prom time. At Harvard College, where he starred in both football and baseball, he organized team meals and other activities at the Varsity Club. And at Harvard Business School, he started a housing agency to help entering... View Details
- 01 Dec 2014
- News
Customizing Couture Online
flash-sale site Gilt Groupe. Today, luxury shoppers, once uncertain about the Internet, see it as a way of “accessing special things,” Magnúsdóttir says. More Retail Revolutions Sparking the Flash Sale Gilt Groupe founders Alexis Maybank... View Details
- 01 Mar 2016
- News
How Do I Get Your Job?
McKinsey before coming to HBS. Beck, cofounder and CEO of beauty retailer Bluemercury, tells Uberoi, a member of the student-run Retail & Luxury Goods Club, how she went from consultant to entrepreneur to retail maven, with 70-plus stores... View Details
- 01 Jun 2014
- News
@Soldiers Field
Famed designer Donna Karan's keynote closed the Retail & Luxury Goods Club's annual conference, but some of the 400 attendees wanted more: Karan reportedly stuck around to chat with students for more than an hour and a half. Former US... View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
The challenge we’ll have to address is how to set up logistics so that we can service a luxury shopping experience in any location without losing that sense of excitement that comes with having what you... View Details
- 01 Jun 2012
- News
A Better World, One Idea at a Time
A dozen budding social entrepreneurs pitched their ideas for innovative products and services during the annual Social Enterprise Conference in February, and four came away with top honors. The sold-out event marked the 13th year of the... View Details
- 27 Sep 2021
- News
Sewn with Love
Hanazawa, who also founded Fashion Girls for Humanity (FGFH), a nonprofit that provides humanitarian services and funds to victims of natural disasters, began to study a medical gown given to her by a friend in the medical profession. She... View Details
- 14 Oct 2020
- News
Sewn with Love
Girls for Humanity (FGFH), the mission of which was to provide humanitarian services and funding to communities in need across the world. Hanazawa mobilized the global fashion industry by soliciting excess merchandise from View Details
Keywords: Maureen Harmon
- 01 Mar 2017
- News
A Healthy Profit
Illustration by Suharu Ogawa Illustration by Suharu Ogawa Luxury cruise company Royal Caribbean’s connection to public health might not be immediately apparent. “People don’t think of it as a health company, obviously,” says Professor... View Details
Keywords: Dan Morrell
- 01 Sep 2007
- News
To The Rescue
Life in modern India, despite all of the advances of the last decade, is still barely controlled chaos. On the crowded streets, camels and donkeys mix with handcarts, three-wheeled scooter taxis, massive Tata trucks, luxury cars, and... View Details