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Publications

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  • All HBS Web  (279)
    • News  (58)
    • Research  (180)
    • Events  (1)
  • Faculty Publications  (69)

Show Results For

  • All HBS Web  (279)
    • News  (58)
    • Research  (180)
    • Events  (1)
  • Faculty Publications  (69)
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  • 01 Jul 2002
  • News

Mismanagement of Customer Loyalty

Keywords: Werner Reinartz, V. Kumar
  • 22 Jul 2014
  • News

Market Basket management paying for missteps in standoff

  • 01 Dec 1998
  • News

Managing the Business of Life

interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they are View Details
  • 01 Apr 2002
  • News

Professorship Brings Brierley's HBS Connection Full Circle

Partners has evolved into a technologybased marketing solutions company that helps clients design and manage customer loyalty programs. With offices in seven cities worldwide and over 250 employees, Brierley... View Details
Keywords: Charles M. Williams; Epsilon Data Management; Computer Systems Design and Related Services; Professional Services
  • 15 May 2020
  • News

Five ESG Implications from COVID-19

  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 01 Mar 2024
  • News

In Harmony

negotiation. It’s the story of grappling with a relationship to two countries (Dae Joon also goes by the very Western name of Shane) while managing the weight of a father’s expectations. It’s about navigating situations that challenge... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • 01 Sep 2023
  • News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
Keywords: Jen McFarland Flint; Real Estate
  • 01 Mar 2024
  • News

Unlocking the Power of Community

When Tara Fung (MBA 2016) explains Co:Create, the company she cofounded in 2022 and now leads as CEO, she doesn’t mention Web3 first. “We help innovative brands and creators unlock the power of community,” she explains. Co:Create does this with a new, gamified approach... View Details
Keywords: April White
  • 01 Mar 2014
  • News

Generation Next

group's majority stake in the rural retailer was sold, and the poultry business was placed in a joint venture with US-based Tyson Foods. The most significant changes came at the top. In August 2007, the managing director—a longtime Godrej... View Details
Keywords: Mark Bergen; Godrej Group; Management
  • 01 Mar 2024
  • News

Giving All Stakeholders a Voice

create a blockchain-based disaster relief platform for FEMA. Meanwhile, in the consumer sector, Ava Labs and SK Planet, a subsidiary of the South Korean conglomerate SK, collaborated to build a loyalty platform using Web3 components on... View Details
Keywords: April White
  • 11 Mar 2024
  • News

In Harmony

goes by the very Western name of Shane) while managing the weight of a father’s expectations. It’s about navigating situations that challenge loyalties and conscience. And, finally, Offerings is also a love... View Details
Keywords: Julia Hanna; photograph by Jun Michael Park
  • 05 Feb 2019
  • News

The First Five Years: Karan Shah (MBA 2016)

I cherish and enjoy! My job involves bringing in new customers, retaining and growing business with current customers, leading new projects, developing new products, spearheading new technology drives, meeting investors and stakeholders, building a strong View Details
  • 01 Oct 2001
  • News

HBS Press Books in Brief

out five bold imperatives for attracting, developing, and retaining the very best people. They show that great talent management has more to do with a pervasive "talent mindset" than it does with better HR processes. View Details
Keywords: Management; Management; Management; Management
  • 25 Feb 2020
  • News

Teachable Moments

1997. “Sometimes our students arrive at HBS thinking they are the sum total of their résumés,” says DeLong. “In courses like Authentic Leader Development or the Interpersonal Skills Development Lab, we try to move them away from this stance, from image View Details
  • 01 Sep 2010
  • News

Dare to be Different

Another part of it is a dissection of some of the brands that have managed to be exceptions to the rule, and that have somehow managed to hold our attention and loyalty over... View Details
Keywords: Jeff Cruikshank;Youngme Moon; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Dec 1996
  • News

October Reunions Break Records, Strengthen Ties

"Nothing I taught you about technology in management information systems has any relevance whatsoever to the world we're living in today," stated F. Warren McFarlan, the School's senior associate dean for External Relations, in his... View Details
Keywords: Mary Jane Higgins; photos by Brooks Kraft
  • 01 Feb 1997
  • News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details
  • 11 Aug 2014
  • News

The First Five Years: Melissa Fensterstock (MBA 2012)

my life. Joking aside, getting great press or opening a large account are the entrepreneurial highs that keep us going. The most challenging part of the business is managing inventory. It is easy to be aspirational and to design the next... View Details
  • 01 Apr 1997
  • News

HBS Conferences Explore Range of Issues

managed to achieve success and satisfaction in both realms. She related how in June 1983, six months pregnant with her first child, she became the Times' highest-ranking woman when the paper named her deputy metropolitan editor. She took... View Details
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