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(43)
- News (16)
- Research (21)
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- 2022
- Working Paper
The Impact of the COVID-19 Pandemic on the Satisfaction of Workers in Low-Wage Jobs
How did job satisfaction change during the pandemic for workers in low-wage jobs, and how did workers’ experiences compare to those in professional jobs? Using nationally representative survey data, we show that the pandemic increased the dissatisfaction of workers in... View Details
Keywords: Low-Wage Jobs; COVID-19 Pandemic; Pay; Job Satisfaction; Income Inequality; Stereotypes; Satisfaction; Compensation and Benefits; Working Conditions
Johnson, Elizabeth R., and Ashley V. Whillans. "The Impact of the COVID-19 Pandemic on the Satisfaction of Workers in Low-Wage Jobs." Harvard Business School Working Paper, No. 23-001, July 2022.
- 2022
- White Paper
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details
Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
- 27 Jun 2022
- News
Abortion Travel Benefit Unlikely to Reach Many Low-Wage Workers
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
assess how technology, such as robots and artificial intelligence, impacts work and workers. One conclusion was that technology would change the nature of work, but still leave us with more demand for workers than supply. Inequality in... View Details
Keywords: by James Heskett
- 28 Jan 2022
- News
Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots
- 02 Mar 2022
- News
How Employers Can Invest in Frontline Workers
- May–June 2023
- Article
The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better
By: Joseph Fuller and Manjari Raman
Many companies blame outside factors for the trouble they’ve been having in finding and retaining frontline workers: the pandemic, the government’s stimulus checks, the intrinsic nature of low-wage work. The authors argue that in fact the real problem lies in six big... View Details
Keywords: Retention; Recruitment; Human Capital; Personal Development and Career; Compensation and Benefits; Performance Productivity
Fuller, Joseph, and Manjari Raman. "The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better." Harvard Business Review 101, no. 3 (May–June 2023): 40–48.
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
they search for talent and what conditions they’re putting on applicants in the applicant tracking system and adjust them to include more candidates. There’s this big pool of workers that is being structurally obliged to end up in... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 03 Jul 2021
- News
‘The Great Resignation’: June’s US jobs report hides unusual trend
- 12 Sep 2024
- HBS Seminar
Jose Vasquez, London School of Economics
- 2022
- Article
Values and Inequality: Prosocial Jobs and the College Wage Premium
By: Nathan Wilmers and Letian Zhang
Employers often recruit workers by invoking corporate social responsibility, organizational purpose, or other claims to a prosocial mission. In an era of substantial labor
market inequality, commentators typically dismiss these claims as hypocritical: prosocial... View Details
Wilmers, Nathan, and Letian Zhang. "Values and Inequality: Prosocial Jobs and the College Wage Premium." American Sociological Review 87, no. 3 (2022): 415–442.
- 07 Mar 2013
- Working Paper Summaries
Prominent Job Advertisements, Group Learning, and Wage Dispersion
Keywords: by Julio J. Rotemberg
- 04 Mar 2009
- Op-Ed
Credit is Not the Bogey
spigots too tightly, we must be prepared to accept an economy that stagnates. Absent access to credit, we must also be prepared to watch low-wage workers slide into desperate straits. On an individual level,... View Details
- Web
Managing the Future of Work
Holloway, et al. APRIL 2025 There is an urgent need for a system of career navigation that will help all workers and learners advance. In a new paper, we share early findings from a multi-year, mixed-methods study of career navigation... View Details
- Web
Building From the Bottom Up - Managing the Future of Work
these workers. However, a survey of more than 1,000 U.S. low-wage workers and a matching survey of 1,150 U.S. business leaders shows that implementation is poor. Workers don’t... View Details
- 11 Aug 2022
- Research & Ideas
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
success could also influence people’s perceptions of workers in various jobs, particularly low-wage positions, the researchers say. “This overemphasis on effort could lead people to believe that View Details
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers... View Details