Publications

18 Oct 2022
Cold Call Podcast

Chewy.com’s Make-or-Break Logistics Dilemma

Keywords: Re: Jeffrey F. Rayport; Retail

October 2014
Supplement

Quiet Logistics (B)

By: Robert Simons and Natalie Kindred

This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details

October 2014 (Revised June 2015)
Case

Quiet Logistics (A)

By: Robert Simons and Natalie Kindred

This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details

Awards

MIT Center for Transportation & Logistics. UPS Doctoral Fellowship

Received the MIT Center for Transportation and Logistics UPS Ph.D. Fellowship for 2009/2010. View Details

1993
Book

Logistics and Strategy

By: C. Ferrozi, J. H. Hammond and R. D. Shapiro

Keywords: Logistics; Strategy

June 2009
Case

Plaza, the Logistics Park of Zaragoza

In the year 2000, the Government of the Autonomous Community of Aragón, Spain, made public a project for the development of a large-scale logistics park in the outskirts of the city of Zaragoza. With an area of nearly 13 square kilometers, PLAZA (an acronym for... View Details

Keywords: Customer Satisfaction; Geographic Location; Growth and Development Strategy; Infrastructure; Logistics; Supply Chain; Transportation; Distribution Industry; Zaragoza

July 2002
Teaching Note

National Logistics Management, TN

By: Lynda M. Applegate and Maddy Kadish

Teaching Note for (9-801-110). View Details

Keywords: Service Industry

18 Oct 2022
News

Chewy.com’s Make-or-Break Logistics Dilemma

Web

On Campus Logistics - Recruiting

Hire Talent On Campus Logistics Hire Talent On Campus Logistics Here is what you need to know if you are holding an event or interview on campus. Getting to HBS Directions: View the Campus Map . Parking : We... View Details

August 1996 (Revised August 1997)
Case

TNT Limited's Logistics Services in Asia (A): The Strategy

By: Michael Y. Yoshino and Carin-Isabel Knoop

Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in... View Details

Keywords: Business or Company Management; Managerial Roles; Distribution; Logistics; Mission and Purpose; Partners and Partnerships; Strategy; Diversification; Transportation Industry; Asia; China; Indonesia; Thailand

12 Mar 2021
News

It’s Time to Rethink Your Global Logistics

February 1995 (Revised August 1995)
Case

Siemens Rolm Communications Inc.: Integrated Logistics Core Process Redesign (ILCPR)

In the late 1990s, Rolm realized significant losses and needed to significantly reduce its costs and redesign its logistics process. View Details

Keywords: Restructuring; Logistics; Telecommunications Industry

June 2017
Teaching Note

Quiet Logistics (A) and (B)

By: Robert Simons and Jennifer Packard

Teaching Note for HBS Nos. 115-001 and 115-003. View Details

Keywords: Strategy And Execution; Management Control Systems; Five Forces; Risk; Adaptability; Distribution Industry; Technology Industry; United States

January 2007 (Revised May 2008)
Case

National Logistics Management: Founder Decisions

By: Lynda M. Applegate and Elizabeth Collins

Scott Taylor, CEO & founder of NLM, is a serial entrepreneur faced with an important decision. As his industry consolidates, he knows that his company must grow quickly, yet he believes he has reached the limit of what organic growth can achieve. Should he accept the... View Details

Keywords: Mergers and Acquisitions; Business Startups; Decision Choices and Conditions; Entrepreneurship; Growth and Development Strategy; Supply and Industry; Supply Chain