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  • All HBS Web  (4,243)
    • People  (6)
    • News  (1,039)
    • Research  (2,601)
    • Events  (11)
    • Multimedia  (19)
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  • October 2014 (Revised December 2018)
  • Background Note

Leading and Managing Change

By: Ryan Raffaelli
Managing change is consistently ranked as one of the most critical and difficult tasks that leaders face. This note outlines the key choices that leaders must make when engineering change. It is organized into four sections, offering guidance on how to 1) diagnose the... View Details
Keywords: Change Leadership; Leading Change; Change Management
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Raffaelli, Ryan. "Leading and Managing Change." Harvard Business School Background Note 415-040, October 2014. (Revised December 2018.)
  • January 1988 (Revised January 2007)
  • Background Note

Leading Change

By: Michael Beer
Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)
  • 1996
  • Book

Leading Change

By: J. P. Kotter
Keywords: Leading Change; Boston
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Kotter, J. P. Leading Change. Boston: Harvard Business School Press, 1996.

    CSML: Leading Change

    School leaders are key change agents for their schools and are tasked with improving practice while navigating an increasingly challenging school environment. Driving change requires a strong foundation of knowledge and skills to effectively manage improvement and... View Details

    • 18 Mar 2020
    • News

    Leading Change

    by Margie Kelley Alumni Tackle Climate Change Policy in Washington In a joint effort to foster a meaningful conversation on the role of business in shaping climate policy, the HBS Business & Environment Initiative (BEI) and the HBS Club... View Details
    • 1992
    • Chapter

    Leading Change

    By: M. Beer
    Keywords: Leading Change
    Citation
    Related
    Beer, M. "Leading Change." In Managing People and Organizations, edited by J. J. Gabarro. Boston, MA: Harvard Business School Press, 1992.
    • 2015
    • Chapter

    Leading Proactive Punctuated Change

    By: Michael Tushman, Charles O'Reilly and Bruce Harreld
    This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details
    Citation
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    Tushman, Michael, Charles O'Reilly, and Bruce Harreld. "Leading Proactive Punctuated Change." Chap. 10 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
    • February 2013 (Revised April 2013)
    • Case

    Monique Leroux: Leading Change at Desjardins

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    Monique Leroux led a major transformation, overcoming resistance, at a large Canadian financial cooperative based in Quebec that competed with top Canadian banks. Leroux was elected in 2008 as Chairman, President, and CEO of Desjardins Group. In order to compete... View Details
    Keywords: Change Barriers; Leadership; Women And Leadership; Cooperatives; Social Enterprise; Financial Firms; Communication Strategy; Change Management; Transformation; Communication; Financial Services Industry; Canada
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    Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "Monique Leroux: Leading Change at Desjardins." Harvard Business School Case 313-107, February 2013. (Revised April 2013.)
    • 16 Nov 1999
    • Lessons from the Classroom

    Leading Change and Organizational Renewal

    A member of the Executive Education staff spoke recently with HBS Professors Michael Tushman and Charles O'Reilly, developers of the program Leading Change and Organizational Renewal. In that discussion they... View Details
    Keywords: by Staff
    • July 2024 (Revised May 2025)
    • Teaching Note

    Leading Culture Change at Microsoft Western Europe

    By: Amy C. Edmondson and Catherine Huang
    This teaching plan is designed to be used in conjunction with the case study “Leading Culture Change at Microsoft Western Europe,” HBS No. 624-096, to help faculty deepen student understanding of psychological safety and organizational culture transformation through... View Details
    Keywords: Culture Change; General Management; Psychological Safety; Leadership; Transformation; Organizational Culture; Problems and Challenges; Groups and Teams; Business or Company Management; Technology Industry; Europe
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    Edmondson, Amy C., and Catherine Huang. "Leading Culture Change at Microsoft Western Europe." Harvard Business School Teaching Note 624-103, July 2024. (Revised May 2025.)
    • TeachingInterests

    Leading Innovation and Change

    By: Michael L. Tushman
    This portion of a doctoral seminar at the Harvard Graduate School of Education explores the relationship between innovation, organization design, and leadership in complex educational environments.  We pay particular attention to leading large system change. View Details
    • 01 Dec 2016
    • News

    Alumni Leading Change

    earned approximately $1.5 billion in revenue in 2015 from serving top brands, including Hugo Boss, Nautica, and Ralph Lauren. Yang is a catalyst for change in a traditional industry. As wages rise in China, many textile companies are... View Details
    • January 2021
    • Case

    Leading Culture Change at SEB

    By: Amy C. Edmondson and Elena Corsi
    The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details
    Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden
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    Edmondson, Amy C., and Elena Corsi. "Leading Culture Change at SEB." Harvard Business School Case 621-074, February 2021.
    • 13 Jun 2021
    • News

    Leading Systemic Change

      Leading Proactive Punctuated Change

      Chap. 10 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015. View Details
      • TeachingInterests

      Leading Change and Organizational Renewal

      By: Michael L. Tushman
      Market-leading organizations habitually innovate, adjust quickly to new business conditions, and seize emerging opportunities before competitors do. They perform efficiently today while continuing to explore new sources of value for tomorrow. Such companies don't just... View Details
      • September 2017
      • Supplement

      Taj Hotels: Leading Change, Driving Profitability (B)

      By: Krishna Palepu, Anjali Raina and Rachna Chawla
      The Taj Group financial in March 2017 reflects a turnaround in performance. The new branding strategy is described. View Details
      Keywords: Turnaround; Hospitality Industry; Leading Change; Leadership; Brands and Branding; Marketing; Strategy; Globalization; Performance Improvement; Accommodations Industry; India
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      Palepu, Krishna, Anjali Raina, and Rachna Chawla. "Taj Hotels: Leading Change, Driving Profitability (B)." Harvard Business School Supplement 118-026, September 2017.
      • Dec 13 2017
      • Testimonial

      Leading Transformative Change

      • 2017
      • Other Teaching and Training Material

      Organizational Behavior Reading: Leading Organizational Change

      By: Ryan Raffaelli
      This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
      Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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      Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
      • September 2008
      • Class Lecture

      Leading Change and Organizational Renewal

      By: Michael L. Tushman and Charles O'Reilley
      Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This... View Details
      Keywords: Restructuring; Learning; Framework; Knowledge Use and Leverage; Leading Change; Management Practices and Processes
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      "Leading Change and Organizational Renewal." Harvard Business School Class Lecture 409-707, September 2008.
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