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  • All HBS Web  (179)
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    • News  (55)
    • Research  (87)
    • Multimedia  (1)
  • Faculty Publications  (8)

Show Results For

  • All HBS Web  (179)
    • People  (1)
    • News  (55)
    • Research  (87)
    • Multimedia  (1)
  • Faculty Publications  (8)
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  • November 2018 (Revised June 2019)
  • Case

Universal Basic Income, Job Guarantees, or None of the Above?

By: William R. Kerr, Reilly Kiernan and Jordan Bach-Lombardo
How can policymakers and business leaders address AI and automation's potential for widespread labor market displacement? This case examines potential policy responses, looking closely at the United States' existing social safety net and the impacts of implementing... View Details
Keywords: UBI; Job Guarantee; Managing The Future Of Work; EITC; Employment; Labor; Social Issues; Income; Government and Politics; Policy; Problems and Challenges
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Kerr, William R., Reilly Kiernan, and Jordan Bach-Lombardo. "Universal Basic Income, Job Guarantees, or None of the Above?" Harvard Business School Case 819-035, November 2018. (Revised June 2019.)
  • May 2019
  • Teaching Note

Universal Basic Income, Job Guarantees, or None of the Above?

By: William R. Kerr and Jordan Bach-Lombardo
Teaching Note for HBS No. 819-035. View Details
Keywords: UBI; Job Guarantee; Public Policy; EITC; Employment; Labor; Social Issues; Income; Governance; Policy; Welfare
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Kerr, William R., and Jordan Bach-Lombardo. "Universal Basic Income, Job Guarantees, or None of the Above?" Harvard Business School Teaching Note 819-127, May 2019.
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

spirit of being truly curious about the problems they observed and how they could help people do their job better," Tucker says. The same findings can be applied to any industry or organization. "What we're finding is more... View Details
Keywords: by Julia Hanna; Health
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

school; those early impressions, right or wrong, can really stick. And the stakes are high. Failure to create momentum during the first few months guarantees an uphill battle for the rest of their tenure in the job. Building credibility... View Details
Keywords: by Martha Lagace
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

across the country, which is centered on questions about their jobs. Will they find a well-paying job? Is their job secure? Will their children find good jobs? Will their jobs be secure? That's what I'm here... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

the principles underlying the employee/contractor dichotomy, guaranteeing employer flexibility and worker protections while permitting a spectrum of options: “employee” at one end, “independent contractor” at the other, and lots of novel... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 28 Aug 2014
  • Op-Ed

Government Can Do More to Unfreeze Small Business Credit

second piece of legislation, the Small Business Jobs Act (SBJA), temporarily continued the increased guarantees and fee waivers, and permanently increased SBA loan size limits from $2 million up to $5... View Details
Keywords: by Karen Mills; Banking
  • June 2013
  • Supplement

Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

By: Francisco de Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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Martinez-Jerez, Francisco de Asis. "Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 113-708, June 2013.
  • June 2013
  • Case

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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Martinez-Jerez, F. Asis, Maria Garcia Perez, and Katherine M. Miller. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Case 113-143, June 2013.
  • August 2013
  • Teaching Note

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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Martinez-Jerez, F. Asis. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Teaching Note 114-010, August 2013.
  • May 2025
  • Case

RTX's Lifetime Income Strategy: Shaping the Future of Retirement

By: Daniel Green, Luis M. Viceira and Sarah Mehta
Set in 2024, this case explores the Lifetime Income Strategy (LIS), a novel retirement product launched by aerospace and defense company RTX in 2012. Aiming to embed the security of a traditional pension within a 401(k) plan, the LIS allowed participants to secure a... View Details
Keywords: Asset Management; Compensation and Benefits; Collaborative Innovation and Invention; Jobs and Positions; Labor; Retirement; Society; Adoption; Aerospace Industry; Financial Services Industry; Insurance Industry; United States; Virginia
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Green, Daniel, Luis M. Viceira, and Sarah Mehta. "RTX's Lifetime Income Strategy: Shaping the Future of Retirement." Harvard Business School Case 225-016, May 2025.
  • 24 Feb 2011
  • Research & Ideas

What’s Government’s Role in Regulating Home Purchase Financing?

regulating it. We may fail in this regard, and that worries us. But it worries us about all the plans. If there are broad-based government guarantees for high-quality mortgages, there will still be many mortgages that will not be... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 25 Aug 2022
  • Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

important to get off the ground,” says Bernstein. For job seekers, the VC connection might encourage them to apply to companies they’ve never heard of—even with the knowledge that most startups fail. “It is worth noting that being backed... View Details
Keywords: by Rachel Layne
  • 05 Sep 2023
  • Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

project fails, the employee often risks a bad performance review or even a job loss. Instead, managers should applaud the employee for embarking on a worthwhile experiment and encourage others to do the same, knowing that the future... View Details
Keywords: by Michael Blanding
  • 24 Dec 2013
  • First Look

First Look: December 24

creditors of the struggling bank. The decision takes place just one day after CIT was denied access to the Temporary Liquidity Guarantee Program (TLGP). This case provides a platform for discussing what constitutes a good attractive... View Details
Keywords: Carmen Nobel
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

companies is evaluated by linking the 2007 SBO to the Longitudinal Business Database (LBD). We quantify the dependency of the United States as a whole, as well as individual states, on the contributions of immigrant entrepreneurs in terms of firm formation and View Details
Keywords: Sean Silverthorne
  • 17 Oct 2023
  • HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

years, according to some estimates. “There is such a thing as a poorly thought-out subscription model.” At the same time, companies should be worried about “subscription fatigue,” warns Ofek. Companies can’t assume that they will secure a View Details
Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

1. Don’t "cancel" DEI. Stay the course, because corporate diversity programs and goals are legal, Williams says, though no one can guarantee there won’t be a future challenge. Williams cited the work of another law professor, Atinuke... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

type of customer. This answer is a guaranteed recipe for underperformance: the competitor that has clarity about its primary customer and devotes maximum resources to meet their specific needs will beat you every time. 2. How Do Your Core... View Details
Keywords: by Robert Simons
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