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- 21 May 2021
- News
Buoyed by Federal Covid Aid, Big Hospital Chains Buy Up Competitors
- 24 May 2021
- News
The Challenge of Rebuilding U.S. Domestic Supply Chains
- 19 Jul 2020
- News
U.S. Companies Lose Hope for Quick Rebound From Covid-19
- 16 Dec 2015
- News
The Kinds of Teams Health Care Needs
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
after lackluster business performance for a number of years, we knew we needed to do things differently, we needed to take some bold action. So I'd say that was really the turning point from a cultural perspective, not just within the company, but with our... View Details
- 01 Mar 2024
- News
On the Radar
Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to public health, animals, and crops. In recent decades,... View Details
- 01 Jun 2010
- News
Michael Depatie
was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. Michael Depatie... View Details
- 15 Nov 2016
- News
Classroom Lessons Put Into Practice Abroad
HBS students worked on their project with representatives of the bakery chain Benjamin in São Paulo. (photo by Cintia Farago) In the United States, brand loyalty is often a powerful motivator—consumers will drive miles in search of a... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
joined the Monterey Bay Seafood Watch program. We've actually partnering with Worldwide Wildlife Fund on fishery improvement projects. We've had we've actually had NGOs audit our supply chain which was which was pretty interesting. We... View Details
- 12 May 2015
- News
A Flash of Insight
When American Airlines Flight 11 struck the North Tower of the World Trade Center on the bright, sunny morning of September 11, 2001, it set off a chain of dark events that would kill 3,000 people and change forever the way many Americans... View Details
- 01 Mar 2017
- News
Starting Lineup: No Reservations
$1.5 billion in sales last year. There are also rumors of an IPO. Chorus Hospitality Founder and CEO Michael Tisch (MBA 2014) Founded 2015 “A service-focused management partner,” Chorus Hospitality invests... View Details
- 25 Jun 2020
- News
Covering All Corners
battle must be fought on three fronts: preventing the spread among the general population, relieving hospitals running at full capacity wherever possible, and ensuring the availability of life-saving medicine in the face of threats to... View Details
- 01 Mar 2004
- News
Zanzibar: Something for Everyone
and spice market, and the former slave market. Here we saw the dungeon-like quarters where slaves were kept, chained together, for up to three weeks. Many of them died; those who lived proved their strength and were auctioned off. The... View Details
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful restaurant chains in the... View Details
- 17 Apr 2017
- News
Panera-bred Leaders Have Risen Throughout the Restaurant Industry
to lead the operations of such popular chains as Friendly’s Ice Cream, Johnny Rockets, Pizzeria Uno, Smashburger, Wahlburgers (led by CEO Cedric Vanzura, MBA 1990), Pieology, and Upper Crust. Panera was sold earlier this month to Europe’s... View Details
- 27 Nov 2013
- News
No Bologna, Please
public in 1991. In 1993, the pair acquired St. Louis Bread Company, a 19-store chain of eat-in cafés based in St. Louis, Missouri, serving freshly baked artisanal bread, sandwiches, soups, and salads. By this point, Au Bon Pain had 250... View Details
- 30 Jun 2019
- News
Alumni in France honor self-made entrepreneurs; Shih talks trade in Buffalo
about global supply chain and the current trade war, offering some historical perspective. “I never give the same talk twice because it’s been so disruptive.” says Shih. “We know China wants to become an advanced country—and with a larger... View Details
Keywords: Margie Kelley
- 01 Mar 2004
- News
Ron Shaich’s Café Society
Ron Shaich (MBA 1978) is cofounder, chairman, and CEO of Panera Bread, the fast-growing bakery-café chain with over six hundred locations in mostly suburban markets across the United States. Panera’s ability to deliver high-quality food... View Details
- 01 Jun 2017
- News
Case Study: Something New
expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult and thus very hard to replicate. —Ankur Daga (MBA 2005) What... View Details
Keywords: April White