Publications

April 2022 (Revised August 2022)
Case

Conflicts of Interest at Uptown Bank

By: Jonas Heese

In 2013, two employees debated whether to blow the whistle on their employer, Bell Bank, after completing an internal review that revealed undisclosed conflicts of interest. Bell Bank’s Asset Management business disproportionately invested clients’ money in Bell Bank’s... View Details

Educators

2012
Working Paper

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk

What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details

Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States

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31 May 2012
Working Paper Summaries

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

Keywords: by Alvin J. Silk; Advertising

2014
Article

The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations

By: Alnoor Ebrahim, Julie Battilana and Johanna Mair

We examine the challenges of governance facing organizations that pursue a social mission through the use of market mechanisms. These hybrid organizations, often referred to as social enterprises, combine aspects of both charity and business at their core. In this... View Details

Keywords: Governance; Hybrid Organizations; Nonprofit; Performance Measurement; Legal Form; Agency Theory; Stakeholder Management; Mission and Purpose; Social Enterprise; Corporate Accountability

April 2024
Article

An Integrative Model of Hybrid Governance: The Role of Boards in Helping Sustain Organizational Hybridity

By: Anne-Claire Pache, Julie Battilana and Channing Spencer

Hybrid organizations must sustainably attend to multiple goals embedded in different institutional spheres. Past research has highlighted the value for hybrids in recruiting board members representing different logics to avoid attentional drifts; yet, diverse boards... View Details

Keywords: Governing and Advisory Boards; Business or Company Management; Organizational Structure

Column

The Changing Geography of Work: Priorities for Policy Makers

By: Prithwiraj Choudhury

The COVID-19 pandemic thrust the issue of how and where we work into the spotlight. The adoption of remote and hybrid work increased exponentially as lockdowns necessitated social distancing. But now, as we enter a new phase of the pandemic, the Geography of Work—where... View Details

Keywords: Remote Work; Hybrid Work Model; Work-from-anywhere; Employees; Geographic Location; Policy

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01 Mar 2006
News

The Real Conflict

shareholders. Instead, millions of Americans who shop at Wal-Mart would likely end up paying higher prices. This last point suggests that the debate around Wal-Mart isn’t really about a Marxist conflict between capital and labor. Instead,... View Details

Keywords: Pankaj Ghemawat; Ken A. Mark; Miscellaneous Store Retailers; Retail Trade

Awards

Seminar on Public Policy and Nuclear Threats Fellowship

Awarded a 2007 Seminar on Public Policy and Nuclear Threats Fellowship from the Institute on Global Conflict & Cooperation. View Details

09 Dec 2009
Working Paper Summaries

Mental Health in the Aftermath of Conflict

Keywords: by Quy-Toan Do & Lakshmi Iyer

14 Jan 2022
Blog Post

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work View Details

Keywords: All Industries

March 1996 (Revised January 2001)
Case

Incidents in Trade Policy

By: Louis T. Wells Jr. and Courtenay Sprague

Discusses a series of incidents of conflict between the United States and foreign governments on trade. View Details

Keywords: Trade; Policy; Agreements and Arrangements; Conflict and Resolution; Globalization; Government and Politics; United States

Educators

Web

Conflict of Interest | About

Conflict of Interest HBS strives to adhere to the highest standard of integrity, ethics and respect in a manner consistent with HBS Community Standards. To view the staff policy, please refer to this page about View Details

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work View Details

Keywords: by Michael Blanding

December 2010
Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details

Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model

2009
Working Paper

Mental Health in the Aftermath of Conflict

By: Quy-Toan Do and Lakshmi Iyer

We survey the recent literature on the mental health effects of conflict. We highlight the methodological challenges faced in this literature, which include the lack of validated mental health scales in a survey context, the difficulties in measuring individual... View Details

Keywords: Ethnicity; War; Health Disorders; Policy; Health Care and Treatment; Conflict and Resolution; Bosnia and Hercegovina

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06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

time while staying in close contact with managers. Choudhury has also studied remote and hybrid work policies at several organizations, including Tata Consultancy Services, Tulsa Remote, GitLab, Zapier, and... View Details

Keywords: by Ben Rand

November 2001
Background Note

Sexual Harassment Law and Policy

By: Michael A. Wheeler, Georgia Levenson and Arturo Corso

Outlines the recent development of legal principles regarding sexual harassment, including procedures in the United States and state courts, what circumstances constitute harassment, the resolution of these conflicts and the resulting consequences for the individuals... View Details

Keywords: Crime and Corruption; Policy; Working Conditions; Code Law; Outcome or Result; Conflict and Resolution; United States

Educators

1996
Chapter

Zum Konflikt zwischen intrinsischer Motivation und umweltpolitischer Instrumentenwahl [The Conflict Between Intrinsic Motivation and the Choice of Environmental Policy Instruments]

By: Felix Oberholzer-Gee and Bruno S. Frey