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  • All HBS Web  (3,706)
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  • May 1982 (Revised May 1985)
  • Case

Human Resources at Hewlett-Packard

By: Michael Beer and Richard O. von Werssowetz
Provides an overview of all the human resource policies and practices applied by Hewlett-Packard. As such, it is an opportunity to analyze Hewlett-Packard's practices in all four policy areas; stakeholder influence, flows, rewards, and work systems. View Details
Keywords: Human Resources; Management Practices and Processes; Business and Stakeholder Relations; Working Conditions; Policy
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Beer, Michael, and Richard O. von Werssowetz. "Human Resources at Hewlett-Packard." Harvard Business School Case 482-125, May 1982. (Revised May 1985.)
  • 21 Aug 2011
  • News

From Human Nature to Human Resources

  • April 1995 (Revised November 1995)
  • Case

Human Resources at Hewlett-Packard (A)

By: Michael Beer and Gregory C. Rogers
Provides an overview of the human resource policies and practices applied by Hewlett-Packard (HP). Discusses HP's reactions as an organization to changes in its business environment. As such, it is an opportunity to analyze HP's practices, and how they have been... View Details
Keywords: Human Resources; Change; Organizational Change and Adaptation; Policy; Computer Industry
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Beer, Michael, and Gregory C. Rogers. "Human Resources at Hewlett-Packard (A)." Harvard Business School Case 495-051, April 1995. (Revised November 1995.)
  • June 2005 (Revised March 2006)
  • Background Note

Delivering Strategic Human Resource Management

By: Boris Groysberg, Andrew N. McLean and Cate Reavis
This note reviews the history of the human resources (HR) function and the strategic human resources management (SHRM) movement, wherein HR managers' aspired to be strategic partners with line managers. Reviews practices for implementing a strategic-business-partner... View Details
Keywords: Human Resources
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Groysberg, Boris, Andrew N. McLean, and Cate Reavis. "Delivering Strategic Human Resource Management." Harvard Business School Background Note 405-049, June 2005. (Revised March 2006.)
  • Research Summary

Managing Human Resources for Competitive Advantage

By: Christopher A. Bartlett
This stream of research is leading to a study of companies that are gaining competitive advantage through their ability to attract, recruit, develop, deploy, and retain superior human resources. The objective is to develop a more strategically-based and general... View Details

    Managing Human Assets

    The time has come for American managers to rethink the traditional relationship between management and workers. The personnel practices of the past are an obstacle today, blocking the higher productivity and quality levels your firm will need to succeed in the... View Details

    • August 2009 (Revised February 2011)
    • Background Note

    Managing Organizational Human Capital: Research Resources

    By: Boris Groysberg and Ann Cullen
    This technical note provides a list of library resources for researching various aspects of managing human capital within organizations. View Details
    Keywords: Human Resources; Human Capital; Management Practices and Processes; Organizations; Research
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    Groysberg, Boris, and Ann Cullen. "Managing Organizational Human Capital: Research Resources." Harvard Business School Background Note 410-045, August 2009. (Revised February 2011.)
    • December 1989
    • Background Note

    Action Planning in Human Resource Management

    Lays out a framework for action planning in human resource management. Prepared for use in the first year MBA HRM course. View Details
    Keywords: Management; Human Resources; Planning
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    Raff, Daniel M G. "Action Planning in Human Resource Management." Harvard Business School Background Note 490-046, December 1989.
    • 10 Apr 2014
    • News

    Look out, Human Resources departments

    • June 1991 (Revised September 1996)
    • Case

    Human Resource Management at American Airlines

    American Airlines' strategy calls for continued growth, improvements in customer service, and cost reduction. This case examines the Human Resource Management system at American Airlines and its role in the airline's past and continued success. May be used with... View Details
    Keywords: Air Transportation; Management Systems; Human Resources; Business Strategy; Air Transportation Industry; United States
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    Loveman, Gary W. "Human Resource Management at American Airlines." Harvard Business School Case 491-097, June 1991. (Revised September 1996.)
    • Article

    Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources

    By: Leonard A. Schlesinger and Christopher L. Hart
    The still evolving discipline of total quality management (TQM) has left many human resource professionals confused about their role. The authors believe that the HR function personnel should spearhead company quality efforts, as well as assess the performance of their... View Details
    Keywords: Quality; Management Practices and Processes; Human Resources
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    Schlesinger, Leonard A., and Christopher L. Hart. "Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources." Human Resource Management 30, no. 4 (Winter 1991): 433–454.
    • August 2009 (Revised February 2011)
    • Background Note

    Managing Individual Human Capital: Research Resources

    By: Boris Groysberg and Emilie Codega
    This technical note provides a list of library resources for researching executives and a bibliography of books on managing one's own career. View Details
    Keywords: Human Resources; Human Capital; Leadership; Managerial Roles; Personal Development and Career; Research
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    Groysberg, Boris, and Emilie Codega. "Managing Individual Human Capital: Research Resources." Harvard Business School Background Note 410-046, August 2009. (Revised February 2011.)
    • November 1990 (Revised October 1994)
    • Case

    Apple Computer (C): The Human Resource Function

    Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Describes in detail the HR function. The function is considering a reorganization at the end of the case, in response to criticism from non-HR employees and... View Details
    Keywords: Organizational Change and Adaptation; Organizational Culture; Human Resources; Business Strategy; Computer Industry; United States
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    Gibbs, Michael J. "Apple Computer (C): The Human Resource Function." Harvard Business School Case 491-043, November 1990. (Revised October 1994.)
    • June 1991 (Revised March 1995)
    • Case

    Becton Dickinson (C): Human Resource Function

    By: Michael Beer
    The new vice president of Human Resources (HR) for Becton Dickinson must develop a strategy to reconceptualize the HR function as mandated by the CEO who has introduced formal strategic planning procedures in the organization. The teaching objective is to understand... View Details
    Keywords: Human Resources; Strategic Planning; Corporate Strategy; Health Industry
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    Beer, Michael. "Becton Dickinson (C): Human Resource Function." Harvard Business School Case 491-154, June 1991. (Revised March 1995.)
    • April 1995 (Revised November 1995)
    • Supplement

    Human Resources at Hewlett-Packard (B)

    By: Michael Beer and Gregory C. Rogers
    Designed as an in-class handout as a source of further discussion of the issues. View Details
    Keywords: Human Resources; Computer Industry
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    Beer, Michael, and Gregory C. Rogers. "Human Resources at Hewlett-Packard (B)." Harvard Business School Supplement 495-052, April 1995. (Revised November 1995.)
    • April 1980 (Revised July 1982)
    • Case

    Honeywell: Human Resource Planning (A)

    By: Wickham Skinner
    Keywords: Human Resources; Planning; Manufacturing Industry; Consumer Products Industry
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    Skinner, Wickham. "Honeywell: Human Resource Planning (A)." Harvard Business School Case 680-133, April 1980. (Revised July 1982.)
    • April 1980 (Revised July 1982)
    • Case

    Honeywell: Human Resource Planning (B)

    By: Wickham Skinner
    Keywords: Human Resources; Management; Planning
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    Skinner, Wickham. "Honeywell: Human Resource Planning (B)." Harvard Business School Case 680-134, April 1980. (Revised July 1982.)
    • June 1991 (Revised March 1995)
    • Case

    Becton Dickinson (D): Strategic Human Resource Management Profiling

    By: Michael Beer
    Describes a strategic human resource management process applied at the business unit and corporate level. The purpose of the process is to provide a means for aligning human resource management policies and practices with strategy and to hold managers accountable for... View Details
    Keywords: Change Management; Human Resources; Business or Company Management; Strategic Planning; Corporate Strategy; Health Industry
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    Beer, Michael. "Becton Dickinson (D): Strategic Human Resource Management Profiling." Harvard Business School Case 491-155, June 1991. (Revised March 1995.)
    • November 1990 (Revised November 1991)
    • Supplement

    Apple Computer (C1): Reorganizing the Human Resource Function

    Provides a follow-up to the (C) case. A new organization chosen for the human resource (HR) function is described. Students must compare the design chosen by Apple's HR managers with the one they chose. View Details
    Keywords: Organizational Design; Human Resources; Computer Industry; Consumer Products Industry
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    Gibbs, Michael J. "Apple Computer (C1): Reorganizing the Human Resource Function." Harvard Business School Supplement 491-063, November 1990. (Revised November 1991.)
    • June 2001 (Revised October 2001)
    • Case

    Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard

    By: Srikant M. Datar, Marc J. Epstein and Jeremy Cott
    In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource management. This case describes the benefits of the scorecard and the challenges of measurement and implementation.... View Details
    Keywords: Balanced Scorecard; Human Resources; Telecommunications Industry
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    Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case 101-102, June 2001. (Revised October 2001.)
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