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  • 26 Jan 2023
  • News

The Death of the Customer Service Hotline

  • 03 Apr 2020
  • News

How Hospitals Are Using AI to Battle Covid-19

  • 30 May 2023
  • News

Finding PRIDE

Edited by Jen McFarland Flint; Illustrations by Anthony Gerace In the late 1970s, a dozen or so gay men found one another at HBS and decided to band together, calling themselves the Alternative Executive Lifestyles group. They posted notices around campus, discreetly... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 05 Aug 2015
  • News

Mobilizing the Public to Fight Bribery

local universities to teach students and others how to identify and fight corruption, to know their rights and get involved, and to use government hotlines to lodge complaints about bribery. The third program, Grassroots Governance, works... View Details
Keywords: Constantine von Hoffman; Executive, Legislative, and Other General Government Support; Government
  • 01 Dec 2015
  • News

Leading Boston and Beyond

management tools for the city. He stayed on as an advisor to Menino, rebuilding the city’s 24-hour hotline and exploring how mobile apps could be utilized to make reporting issues more convenient for residents. In 2010, Osgood and Nigel... View Details
Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Government

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