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- All HBS Web (11)
- Faculty Publications (4)
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- All HBS Web (11)
- Faculty Publications (4)
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- August 9, 1997
- Article
Hamburgers and Hernias
By: R. E. Herzlinger
Herzlinger, R. E. "Hamburgers and Hernias." Economist (August 9, 1997).
- January 2013 (Revised February 2013)
- Supplement
Shouldice Hospital Limited (B)
By: James Heskett and Roger Hallowell
Heskett, James, and Roger Hallowell. "Shouldice Hospital Limited (B)." Harvard Business School Supplement 913-405, January 2013. (Revised February 2013.)
- July 2004 (Revised January 2005)
- Case
Shouldice Hospital Limited (Abridged)
By: James L. Heskett and Roger H. Hallowell
A hospital specializing in hernia operations is considering whether and how to expand the reach of its services. View Details
Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry
Heskett, James L., and Roger H. Hallowell. "Shouldice Hospital Limited (Abridged)." Harvard Business School Case 805-002, July 2004. (Revised January 2005.)
- 31 Mar 2022
- News
Navigating the ‘Bermuda Triangle’ in Professional Services
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
behavior as their doctors' interventions. POTENTIAL OPPORTUNITIES So, creating review sites around the medical profession has built-in challenges. But do some medical specialties lend themselves more than others to online reviews? Say I need a View Details
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
"focused factories." An example is the Shouldice Hospital in Canada, which performs hernia operations exclusively. Its operations are substantially cheaper and higher quality than those in a traditional hospital because it focuses its... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
dollars for that?' They come to grips with the idea that physical appearance plays a part in how you price a car, but with an industrial product, it's all about the value you create." Hernias R Us Case: Shouldice Hospital Limited... View Details
Keywords: by Garry Emmons
- 01 Mar 2005
- News
Answering the Call
the value you create.” Illustration by PJ Loughran Hernias R Us Case: Shouldice Hospital Limited Written: 1983 Copies Sold: 240,911 Shouldice Hospital, a Canadian facility that performs hernia operations... View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
healthcare services is taking place from Asia to Africa. In India, the Avarind Eye Hospital provides routine eye surgeries to the highest quality standards at perhaps a tenth of the developed country price. A mass production approach to other routine surgeries, such as... View Details