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- All HBS Web (41)
- Faculty Publications (4)
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- June 2016 (Revised March 2017)
- Technical Note
Disintermediation in Two-Sided Marketplaces
By: Benjamin Edelman and Philip Hu
Two-sided marketplaces often risk disintermediation: users may rely on the marketplace to find each other but then perform related future transactions—or even the current transaction—without the platform’s involvement and without paying any fees the platform may... View Details
Keywords: Disintermediation; Strategic Behavior; Circumvention; Undercutting; Uber; Airbnb; Handy; Upwork; Etsy; eBay; Monster.com; Google; Competitive Strategy; Multi-Sided Platforms; Marketplace Matching; Transportation Industry; Accommodations Industry; Service Industry; Advertising Industry
Edelman, Benjamin, and Philip Hu. "Disintermediation in Two-Sided Marketplaces." Harvard Business School Technical Note 917-004, June 2016. (Revised March 2017.) (request a courtesy copy.)
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- 2008
- Book
Managing Your Boss
By: John J. Gabarro and John P. Kotter
Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not... View Details
Keywords: Communication; Decision Making; Information Management; Managerial Roles; Negotiation Tactics; Performance Productivity; Personal Development and Career; Relationships; Personal Characteristics
Gabarro, John J., and John P. Kotter. Managing Your Boss. Paperback ed. Harvard Business Review Classics. Harvard Business School Press, 2008.
- 26 Jan 2010
- First Look
First Look: Jan. 26
Working PapersCompeting Ad Auctions: Multi-homing and Participation Costs Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We model competing auctions for online advertising, with attention to the participation costs that limit advertisers' interest... View Details
Keywords: Martha Lagace
- 18 Mar 2013
- HBS Case
HBS Cases: LEGO
Although it isn't part of the admissions criteria, experience playing with LEGOs can come in handy at Harvard Business School. When Stefan H. Thomke teaches his new case about the iconic toy company, he gives students eight-studded LEGO... View Details
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
distancing with our colleagues from our work teams.” On the other hand, Melanie Roberts reminds us that, “Charles Handy refers to culture as the soup we all swim about in, and that soup is thin when the ‘here’ is not a location and people... View Details
Keywords: by James Heskett
- 05 Nov 2014
- What Do You Think?
Are We Entering an Era of Neuromanagement?
question, behavioral science not based on those assumptions gained ascendance. At first, the contributions from behavioral science were based on laboratory tests, too many of them involving handy college students. They helped describe... View Details
Keywords: by James Heskett
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
effective than those that assume rationality. These are just two more of a number of recent writings that both contribute to and seem in part to have been inspired by the surge of popularity of the writing of authors like Charles Handy... View Details
Keywords: by Jim Heskett
- 29 Apr 2008
- First Look
First Look: April 29, 2008
Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not only yourself but also your supervisor and your entire company.... View Details
Keywords: Martha Lagace