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  • All HBS Web  (1,728)
    • People  (5)
    • News  (592)
    • Research  (830)
    • Events  (6)
    • Multimedia  (3)
  • Faculty Publications  (119)
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  • Forthcoming
  • Article

Gender and Preferences for Performance Feedback

By: Katherine Baldiga Coffman and David Klinowski
Across multiple studies, we investigate whether there are gender differences in preferences for receiving performance feedback. We vary many features of the feedback context: whether the performance task is a cognitive test or a mock interview, whether the feedback is... View Details
Keywords: Feedback; Gender; Cognition and Thinking; Motivation and Incentives; Behavior
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Coffman, Katherine Baldiga, and David Klinowski. "Gender and Preferences for Performance Feedback." Management Science (forthcoming). (Pre-published online August 7, 2024.)
  • January–February 2015
  • Article

The Art of Giving and Receiving Advice

By: David A. Garvin and Joshua D. Margolis
The article looks at giving and receiving advice as an element of organizational leadership and managerial ability. It suggests that the skills related to these actions, such as self-awareness and diplomacy, are not innate talents but can be learned. It lists problems... View Details
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Garvin, David A., and Joshua D. Margolis. "The Art of Giving and Receiving Advice." Harvard Business Review 93, nos. 1/2 (January–February 2015): 60–71.

    The Art of Giving and Receiving Advice

    Seeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint, diplomacy, and patience on both sides. But managers tend to view these competencies as “gifts” that one either has... View Details

    • 28 Mar 2013
    • News

    The Delicate Art of Giving Feedback

    • 13 Oct 2017
    • News

    How to give feedback that gets results

    • 26 Jan 2021
    • News

    Giving Critical Feedback Is Even Harder Remotely

    • December 2022
    • Article

    'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

    By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino
    People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
    Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective
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    Abi-Esber, Nicole, Jennifer E. Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Journal of Personality and Social Psychology 123, no. 6 (December 2022): 1362–1385.
    • 2021
    • Working Paper

    'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

    By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
    People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
    Keywords: Feedback; Helping; Prosocial Behavior; Relationships; Social Psychology; Theory; Perception
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    Abi-Esber, Nicole, Jennifer Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Harvard Business School Working Paper, No. 22-009, August 2021.
    • 2021
    • Working Paper

    Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input

    By: Hayley Blunden, Jaewon Yoon, Ariella S. Kristal and Ashley V. Whillans
    Asking for feedback is a popular way to solicit third-party input at work. However, feedback seeking is only weakly related to performance, and employees often report that the feedback that they receive is unhelpful. Addressing this discrepancy, across six studies... View Details
    Keywords: Feedback; Advice; Personal Development; Future Focus; Evaluative Mindset; Performance; Personal Development and Career
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    Blunden, Hayley, Jaewon Yoon, Ariella S. Kristal, and Ashley V. Whillans. "Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input." Harvard Business School Working Paper, No. 20-021, August 2019. (Revised April 2021.)
    • September 20, 2019
    • Editorial

    Why Asking for Advice Is More Effective Than Asking for Feedback

    By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
    Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
    Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
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    Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
    • 26 Jul 2023
    • News

    Overcoming Your Fear of Giving Tough Feedback

    • November 2012 (Revised July 2014)
    • Case

    Doing Deals and Leading Teams at XAF Partners

    By: Boris Groysberg and Kerry Herman
    Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging market-focused private equity arm of a large European bank, had grown steadily over the last decade, establishing... View Details
    Keywords: Professional Service Firms; Leading Teams; Producing Managers; Delegation; Giving And Receiving Feedback; Managing Performance; Leadership; Work-Life Balance; Managerial Roles; Talent and Talent Management; Service Operations; Time Management; Performance; Financial Services Industry; Asia
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    Groysberg, Boris, and Kerry Herman. "Doing Deals and Leading Teams at XAF Partners." Harvard Business School Case 413-032, November 2012. (Revised July 2014.)
    • 01 Jun 2016
    • News

    Feedback

    March 2016 Early Observers Re: The New Space Race A nice overview, but what was neglected was the important contribution of earth observation (remote sensing) technology and spin-off ventures to the current array of commercial space... View Details
    • 08 Jun 2021
    • News

    How to Give Feedback — Especially When You’re Dreading it

    • 01 Sep 2016
    • News

    Feedback

    Our new alumni podcast series, Skydeck, will be the place for that. Beginning this month, we will give listeners deeper insights into their fellow alumni—not just their careers, but how they live their lives. Our inaugural episodes... View Details
    • 14 Dec 2022
    • News

    When to Give Verbal Feedback — and When to Do It in Writing

    • 01 Sep 2014
    • News

    Feedback

    phones. It’s all part of our commitment to giving you the content you want, where and when you want it. Let us know how we’re doing at bulletin@hbs.edu. June 2014 Bulletin Our June cover story on Brazilian... View Details
    • 23 Apr 2012
    • News

    Report: Giving Time Can Give You Time

    • 30 May 2013
    • Working Paper Summaries

    Non-Standard Matches and Charitable Giving

    Keywords: by Michael Sanders, Sarah Smith & Michael I. Norton
    • August 2011
    • Case

    Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective

    By: Joshua D. Margolis and Anthony J. Mayo
    Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is... View Details
    Keywords: Interpersonal Communication; Perspective; Outcome or Result; Performance Evaluation
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    Margolis, Joshua D., and Anthony J. Mayo. "Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective." Harvard Business School Case 412-045, August 2011.
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